The Spraying Company Bewertungen 39

TrustScore 4.5 von 5

4,5

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We have been delighted with the outcome of our kitchen respray. The company is a pleasure to deal with and the 6 workman who carried out the work were polite, efficient and good humoured. Excellent... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The Spraying Company were very professional, yet easy to talk to. Rachel was able to answer any concerns or questions we had. The results were amazing. My kitchen looks and feels entirely new. All ou... Mehr ansehen

Bewertet mit 5 von 5 Sternen

A high quality job completed which we are very pleased with and at a sensible price compared with the door replacement option that we had been considering. We were happy throughout the process. G... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The whole experience was very good from the first inquiry and talk with Ben. Then having one person dealing with job who replies very quickly to queries and the personal touch all the way through. The... Mehr ansehen

Unternehmensdetails

Vom Unternehmen geschrieben

Professional on site and bespoke spray painting services throughout London. We specialise in transforming kitchens, UPVC Windows & Doors, Radiators, Commercial Premises, Interior Doors, Cladding and more. We're located in London, but work across both the Capital and the Home Counties. When you work with The Spraying Company, we'll bring the highest standard of work.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

39 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 5 von 5 Sternen

A high quality job

A high quality job completed which we are very pleased with and at a sensible price compared with the door replacement option that we had been considering.

We were happy throughout the process. Grace was very helpful and did what she promised. On the day the team undertaking the work were polite and friendly and worked hard. They took care to mask adjacent surfaces etc well and checked with us on a number of small details to ensure the work was to our satisfaction.

We are more than happy to recommend The Spraying Company and anticipate using them again when the next kitchen colour fashion comes round.

27. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

The fairest unsatisfactory review possible

We engaged this company in July to spray our internal doors, but the experience has been deeply disappointing. After paying a deposit, the company removed all our internal doors during their initial visit and took two of them off-site. Months later, those two doors have still not been returned, and the company has failed to provide a commitment for when they will be.

The delays have caused significant inconvenience, and communication throughout this process has been poor. Despite numerous attempts to resolve the situation, the company was unable to meet the agreed-upon timeframe or provide a reasonable solution. While they have now conceded to refunding our deposit, they have yet to confirm a date for the refund, leaving us without both our property and our money.

We cannot recommend this company based on our experience. The delays, lack of communication, and mismanagement of the project have been unacceptable. Proceed with caution if you value professionalism and reliability.

2. Dezember 2024
Bewertung ohne vorherige Einladung
The Spraying Company-Logo

Antwort von The Spraying Company

Dear Henry,

Thank you for taking the time to leave your feedback. I deeply regret that your experience with our company has been disappointing. As a small business, we strive to provide the highest level of service to all our clients, and it’s clear that in your case, we fell short.

I want to address the concerns you raised and provide some additional context while acknowledging that your frustrations are valid. During the summer, we encountered an unexpected personal emergency with one of our lead sprayers, which caused us to reschedule your initial booking. When we returned in October, the situation with overlapping contractors created logistical challenges that we mutually agreed would make it impractical to proceed on that day. We worked with you to find another suitable date, but when you needed to reschedule again, our availability was unfortunately limited due to high demand. Despite our efforts to rearrange our schedule, we were unable to accommodate a new start date quickly enough, and I understand how this added to your inconvenience.

I want to be clear that this situation was not a reflection of the quality of our work but rather a failure in our organization and logistical planning. Regarding the two doors that were taken off-site, this delay was entirely unacceptable on our part. I take full responsibility for the lack of clear communication and timely resolution in returning your property. Although we have since processed your refund, I understand the frustration caused by the delay in providing a confirmed date, and I apologize sincerely for the oversight.

Your candid feedback during our phone conversation was greatly appreciated. As our business grows, I am actively transitioning into a more operational and management-focused role, and I’ve come to realize that while we generally excel in managing logistics, communication, and client relations, on this occasion, we did not meet our usual high standards. Your insights have already sparked several internal discussions on how we can better serve our clients moving forward, including implementing clearer scheduling processes, improving communication, and ensuring faster resolution of issues. In light of this, we will be changing the team layout. We will be promoting one of our team members internally to Operations Director, whose job will be to ensure all clients' jobs run smoothly without hiccups. Additionally, we are hiring a new member of staff who will work solely in customer service, dedicated to assisting booked clients so that at any point our clients need to talk with someone, they have a dedicated person to do so.

While I regret that this experience has led to dissatisfaction, I am grateful for the opportunity to learn and grow from it. I appreciate your understanding and your willingness to provide constructive feedback, even in a challenging situation. Thank you for helping us identify areas where we need to do better. I am committed to ensuring that future clients have a more seamless experience.

If there is anything further I can do to address your concerns, please do not hesitate to reach out directly.

Kind regards,Ben Tindall

Bewertet mit 5 von 5 Sternen

Very profession team

Very profession team, personable and hardworking. Nothing was too much of an issue and helped fill in and fix certain things along the way we hadn't accounted for. Highly recommend. Super happy with the finished result.

14. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Highly recommended

Quick, efficient and friendly. Wouldn’t hesitate to recommend. They’ve done an amazing face lift on my kitchen and utility room. Very happy. Thanks very much.

31. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Professional results

Extremely pleased with the results from Aaron and Kieron from The Spraying Company. All our window frames plus front and garage doors have received a fabulous make-over in next to no time. Professional, tidy and polite to deal with and stunning results too - I highly recommend this company.

13. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Spraying Company Give Showroom Finish

The Spraying Company were very professional, yet easy to talk to. Rachel was able to answer any concerns or questions we had. The results were amazing. My kitchen looks and feels entirely new. All our visitors think it's completely new kitchen which has prompted us to recommend them highly.
Would not hesitate to use them again.

27. Januar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I highly recommend this company

I highly recommend this company, they have completely transformed our tired kitchen, it honestly looks and feels like a new kitchen. The finish is an amazing quality. The whole team were so friendly and made no mess whatsoever. Grace in the office has been super helpful and efficient.

We also recently had our front door sprayed, again, the attention to detail is incredible.

Thank you to the whole team

3. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent fast and professional service

Had my kitchen cabinets resprayed on site yesterday and am absolutely delighted with the finished job - it’s like I have a brand new kitchen. The customer service I received was excellent from beginning to end - this is the reason I chose The Spraying Company over 2 other companies I spoke to. The team that turned up to do the re-spray were on time and super professional. I highly recommend The Spraying Company to anyone thinking of refreshing their kitchen etc.

6. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

So happy!!!

Absolutely thrilled with my new kitchen spray! Hardworking and professional workers. Amazing service from start to finish! Highly recommend this company. 5 star service. My kitchen is transformed - can’t believe it’s mine. I can’t stop smiling!

22. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Result!


The men who did the spraying were so careful and considerate, and you can see they are passionate about what they do to get an excellent result. They are a credit to your company. We are so happy with result and would recommend The Spraying Company to family and friends. Thank you!!!

14. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I love my kitchen again!

I just had my very tired kitchen cabinets re sprayed and I’m 100% happy with the results. It looks like a brand new kitchen! Really beyond my expectations and great value for money.
My experience with the company was excellent from start to finish. Super friendly and highly efficient team. I thoroughly recommend

26. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I found spraying company pure by…

I found spraying company pure by chance. From start to finish was an excellent service.
Grace who deals with the office side of things was great. Answered and replied with speed. She is great asset to the company.
The guys come on time, They were very friendly and got on with the Job at once. The preparation was great, and the finish result to get rid of my brown PVC windows was amazing. The finished looked like i had new window. We were delighted. I highly recommend The spraying company. You won’t be sorry. Thanks again, for all hard work. We very grateful to find you.

10. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic Kitchen Respray


We have just had our kitchen resprayed by this company and we are absolutely delighted with the outcome. The finish on the doors and frames are superior and looks incredible. A company that genuinely takes pride in everything they do from start to finish. Chris & his team were true professionals, nothing was too much trouble. I have never witnessed such hardworking people who made the whole experience straightforward, what a great team.
If you are considering having your kitchen resprayed please do not hesitate in using this company - you will be very pleased by their professionalism and workmanship.
⭐️⭐️⭐️⭐️⭐️

24. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Top class results

The guys were very efficient and got on with the job. Very professional and did an amazing job. Kept everything neat, tidy and clean. Very helpful moving stuff around. All the doors were rehung better than they had been before. We are delighted with the result and would recommend the company to anyone looking for a refreshed kitchen without going to the expense of having a whole new kitchen fitted. Great value for money.

18. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Respraying UPVC Window and Doors

“Thanks to these guys, our house looks amazing! We didn't really know what to expect but after having all the UPVC windows front and back of the house done..... We were so pleased with the result!”

3. Januar 2024
Bewertung ohne vorherige Einladung

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