These guys are great. Exceptional communication and really helpful. They went above and beyond to help with a problem that I had, which was truly appreciated. Although my problem was not solved, it... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I tend to judge a company by how it deals with adversity and when things don’t go as planned. I ordered Apple Gen 4 AirPods case and, unfortunately, received a Gen 3 case. After identifying the error... Mehr ansehen
Ordering and dispatch was great, Only issue was that the website was down for maintenance for a few weeks so not able to order initially.
I lost one ear bud on my morning walk. Having not heard of Sound Cafe before I was a bit sceptical, however after reading reviews & checking them out on trustpilot I ordered my spare earbud. It arrive... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
The Sound Cafe is the UK’s go-to destination for replacement AirPods and charging cases. Whether you’ve lost a single earbud, damaged your case, or need a cost-effective refurbished option, we make replacing your AirPods simple and affordable. We stock a full range of genuine Apple AirPods, including 2nd, 3rd, and 4th Generation models, plus AirPods Pro (1st and 2nd Gen). Customers can purchase items individually – left AirPod, right AirPod, or charging case – so you only pay for what you need. Our products are available in brand new or professionally refurbished condition, with clear grading so you know exactly what to expect. Every AirPod is tested for sound quality, pairing functionality, and battery performance before dispatch. We offer same-day shipping on weekday orders and free UK delivery as standard, helping you get back to your music faster. At The Sound Cafe, we pride ourselves on transparency, reliability, and excellent customer service. With thousands of happy customers, our reputation is built on delivering quality Apple replacements quickly and hassle-free. Whether you need a single AirPod or a complete set, you can trust us for genuine products, fair pricing, and dependable service.
Kontaktinformationen
PO Box 955, SK4 9FX, Stockport, Vereinigtes Königreich
- support@thesoundcafe.co.uk
- thesoundcafe.co.uk
4,6
Hervorragend
75 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
New single iPod
I have to give this company 5 stars for delivering what I ordered and within 48 hours.
I ordered a single iPod that accidentally got run over 🤔.
As a parent I’m grateful for someone selling these much cheaper than Apple.
8. Januar 2026
Product works
Product works, clear instructions, incredibly fast customer support.
29. September 2025
Brilliant service
Brilliant service, the item arrived on time, brand new with a short instructions for installation.
27. September 2025
Excellent fast service
26. September 2025
My air pod arrived so quickly
My air pod arrived so quickly! Connected really quickly, couldn’t recommend you more. Thanks again 😊
3. Oktober 2025
Bewertung ohne vorherige Einladung
A fantastic company to buy from
A fantastic company to buy from. I bought a 2nd hand replacement AirPod - unfortunately it wasn’t compatible with my charging case so I emailed to explain. I received a very friendly reply almost immediately and within 24 hours I received a new AirPod that works like a dream. All I had to simply do is return the original AirPod with the convenience of a pre-paid postage sticker! It is so refreshing to come across companies such as The Sound Cafe, of whom truly value the customers experience. I’ll never buy from new again now I’ve found these guys! Highly recommend!
24. September 2025
Bewertung ohne vorherige Einladung
Excellent Service
Excellent service and very customer focused. My AirPods and charging case were received in new condition and set up was a breeze with patient guidance. I had originally ordered the wrong side but a full no quibble refund was made following my return. Highly recommended.
4. September 2025
Ordered a replacement AirPods case
Ordered a replacement AirPods case, but I received the wrong version. Freddie responded to my email quickly and sent out a better condition replacement (ordered grade C, upgraded to grade A), which works perfectly.
Excellent customer service and I wouldn’t hesitate to order from The Sound Cafe again!
19. September 2025
Bewertung ohne vorherige Einladung
Airpod charger case
My airpod case/charger was lost, the new one areived on time and works like a charm!
3. September 2025
Returned goods experience
I ordered the wrong spare EarPod model and sent it back following their instructions. I received my repayment within 3 days, so very happy with their service!
30. August 2025
Mistake rectified at no charge.
Mistake rectified at no charge.
I needed to order a single lost airpod. I got the wrong device first time. I then found out from the Sound Cafe how to get to the right model. The swap was effortless, and the right model cost less than my original request. It was handled quickly and efficiently
12. September 2025
Clear instructions on what model I…
Clear instructions on what model I needed and where to find the right number, item arrived quickly, did have trouble to connect but a quick email to the team and after a few minutes I was up and running
13. September 2025
Bewertung ohne vorherige Einladung
Ordered 1 AirPod on Saturday morning…
Ordered 1 AirPod on Saturday morning received it Monday morning. Excellent service.
6. September 2025
I lost my charging case and thought…
I lost my charging case and thought would have to buy new but found this company online.
Truly Excellent service!. Item arrived quickly, well packaged with full RM tracking. I ordered a B grade case and the Item received was in near perfect condition and came with clear instructions/link to video on how to use. Highly recommend.
5. September 2025
super fast delivery
super fast delivery, came the next day, product was pristine and works perfectly! left my airpods case at an airport and needed a new case!
27. August 2025
Works perfectly and easy set up!
A great solution if you lose one AirPod. Excellent info online to ensure you order the right model. Easy set up, I just charged it up then followed the standard pairing procedure and it worked first time. Ended up buying another for my previous pods I also lost one.
27. August 2025
Good experience
Airpod arrived as described and in good working order. Very pleased with it.
1. September 2025
Excellent communication and so easy to…
Excellent communication and so easy to deal with - plus a brilliant service to deliver replacement items that are almost impossible to get elsewhere. Thank you SoundCafe!
6. September 2025
Bewertung ohne vorherige Einladung
was easy to pair and came with…
was easy to pair and came with instructions on how to do so
in great condition also
28. August 2025
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