The Skills Network Bewertungen 2.249

TrustScore 3.5 von 5

3,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I thoroughly enjoyed this course. I had a bit of a wobble initially as it had been a while since studying, I needed a deadline extension and it was no issue at all. After that I loved it, I gained a l... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Absolutely discussed by this company. I declared a disability on the application form. Requested reasonable adjustments of extra time. No official plan was put in place. Pushy, unhelpful staff. Failin... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The course was very informative indeed. I learned a great deal. The links to relevant charities were helpful in understanding what support is available for children experiencing mental health cond... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I keep being accused of using AI for my answers, which I am not doing. It's incredibly frustrating; my tutor gives no constructive feedback either. I have one question left to answer which I have alr... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fernstudienzentrum
  2. Erwachsenenbildungsstätte
  3. Karriere- und Bildungsanbieter
  4. Ausbildungszentrum
  5. Bildungseinrichtung

Vom Unternehmen geschrieben

The Skills Network is one of the most successful providers of online learning solutions in the UK. Distance learning supports educators, employers and individuals around to develop new skills and knowledge, and we have a wide range of free, fully-funded courses, CPDs, Skills Bootcamps, Apprenticeships, professional qualifications and more.


Kontaktinformationen

3,5

Akzeptabel

TrustScore 3.5 von 5

2249 Bewertungen

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Bewertet mit 1 von 5 Sternen

Wanted to do a level 2 course

Wanted to do a level 2 course
Did initial registration then they wanted me to an assessment saying it was a require of the college around funding

Bollocks quite frankly just an excuse to try and sell functional skills add ons

What’s the betting the next thing is I have to sign up to functional skills

As I have the necessary maths and English already I should be exempt from this and tick box stating I don’t need to do it.

Needless to say I’m now not doing the course

Teply just jobsworth

I’ve worked in FE so don’t give me BS.

Yes everything is about funding… well you didn’t get any from me and in future I’ll get my employer to sort out the registration dross.

15. Juni 2025
Bewertung ohne vorherige Einladung
The Skills Network-Logo

Antwort von The Skills Network

Thank you for taking the time to share your feedback. We're sorry to hear that your experience with our registration process was frustrating.

We’d like to clarify that the initial assessment is a standard requirement from our funding partners and the college to ensure learners are placed on the right course and have the appropriate support in place. It's not intended to sell additional courses but to meet national compliance standards.

If you would like to discuss this further, we’d be happy to speak with you directly to clear things up. The email for this would be pre-enrolmentservices@theskillsnetwork.com

Bewertet mit 5 von 5 Sternen

Really good

I have just completed a course in Dementia Level 2 and from when I first signed up to the end was very helpful we have deadline dates to achieve and I did manage to complete these before the date needed, while working and dealing with everyday family life, it’s easy to access from your phone, laptop, tablet, so you can always come back to where you left off, I did some of mine when I had breaks at work. It’s simple to use and shows you how to get going. You get assigned a tutor after you have submitted your first assignment through email or WhatsApp which is good if you do need to speak to someone. I have now received my certificate which I have sent to my employer, and not I have moved up at step in my job, I have just signed up for the end of life course.

14. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von The Skills Network

Thank you so much for your lovely review – and congratulations on completing your Level 2 Dementia course!

We’re really pleased to hear that you found the platform easy to use and that it fit around your work and family life. It’s great to know that the flexibility helped you stay on track, and that our tutor support was there when you needed it.

Well done on using your certificate to take that next step in your career – that’s exactly what we love to see.

Wishing you continued success in your learning and your role!

Bewertet mit 1 von 5 Sternen

Never again

I have finally completed the business administration course and quite frankly wish I never started it. To submit an assignment you can either chose to have your work checked by Turitin, which is basically AI, or you can decline this and tick a box to say it's all your own work, which I did every time. Despite this, out of the 7 assignments 4 came back and said I could have used AI and to redo the question and resubmit. This was so frustrating seeing as the final assignment was a mammoth task in itself which took me 4 days to complete and I had to redo 9 questions out of 35! Surprisingly after lodging a complaint I have finally passed it. Never again will I use this company.

14. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von The Skills Network

Thank you for sharing your experience, and well done on completing your Business Administration course – we know that takes time and effort, and we’re genuinely sorry to hear that it wasn’t a more positive journey for you.

We understand how frustrating it must have felt to be asked to resubmit work, especially after putting in so much time. The checks we use, including Turnitin, are in place to ensure the integrity of all submissions. However, we appreciate that this process can sometimes feel discouraging, especially when you've put in original effort and followed all the guidelines.

Your feedback is important and will be shared with the relevant teams to review how we communicate and handle these checks. While we're sorry to hear you wouldn’t choose to study with us again, we do appreciate you seeing the course through to the end and wish you all the best in your future career.

Bewertet mit 1 von 5 Sternen

This course is misleading and the…

This course is misleading and the company is very strategic. I work full time and was unable to fulfil the deadlines to due not having enough time. I emailed serval times to attempt to speak to someone and the email I received back was “we can extend the first module but cannot extend them all”. It is disgraceful and they are a company that scams, doesn’t have peoples best interest at heart. Disgusting and disappointing.

31. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von The Skills Network

Thank you for taking the time to share your feedback, and we're sorry to hear that your experience with the course didn't meet your expectations.

We understand that balancing full-time work with study can be challenging, and we do aim to support learners as much as possible.

It’s disappointing to hear that you felt unsupported – that’s never our intention, and we take this feedback seriously. We’d be happy to look into your case further and discuss what more could have been done. Please feel free to get in touch if you'd like to have that conversation complaints@theskillsnetwork.com

We wish you all the best moving forward.

Bewertet mit 1 von 5 Sternen

Don't waste your time

The course is just a waste of time, the course is really short so no company will look at this as see that as valuable at all and if you have no prior experience in the field either then there is no point you will not get a job or even a call back.

It is just a massive waste of time and the only chance you will get is from the guaranteed interview but don't raise your hopes for that either, they find any ole thing and it might not even be suitable.

Stay away, it is not worth your time, it will not get you anywhere at all.

10. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von The Skills Network

Thank you for your feedback. We’re sorry to hear that you didn’t find the course valuable and that it didn’t meet your expectations.

Our courses are designed to provide foundational knowledge and skills that can help learners take the first step toward new opportunities, especially when combined with ongoing development or practical experience. While we understand that success in the job market depends on a variety of factors, many learners have found our programmes helpful as part of their wider career journey.

Your comments will be shared with the team as we continue working to improve the experience and outcomes for all learners.

We wish you all the best in your future career path and thank you again for sharing your perspective.

Bewertet mit 1 von 5 Sternen

I am currently doing a course and have…

I am currently doing a course and have received feedback from my first assignment, working full-time and doing courses is hard going, so when I received the feedback that said my work was AI generated I was very disheartened. I have emailed and asked who address and how each answer is assessed, but heard nothing back!

I have a degree and completed numerous courses, this has to be the worst for customer service.

I won't quit, because I refuse to pay them for such a bad service.

I wish I'd read these reviews before starting it now.

7. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von The Skills Network

Thank you for your feedback, and we're sorry to hear that your experience so far has been disheartening.

Balancing study with full-time work is no small task. We're also sorry if our communication has fallen short — that’s something we’re actively working to improve.

We appreciate your commitment to seeing the course through and are here to support you if you'd like to discuss your concerns further.

Bewertet mit 1 von 5 Sternen

Unable to submit assessments

Unable to submit assessments. When there are submitted they are asking for answers which aren't isn't required from question. Asked for help and got fobbed off. Now I'm gonna get billed for something out of my control.

3. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von The Skills Network

Hi Aden, we're sorry to hear you're unhappy with your experience.

If you could please email complaints@theskillsnetwork.com with your full name, email address, the course you’ve been studying, and information regarding your experience, a member of our team will review it and get back to you as soon as possible. Alternatively, please feel free to give us a call on 01757 210022.

Thank you.

Bewertet mit 1 von 5 Sternen

No Free Courses, they just collect the Data and spam you with emails

I was told there were plenty of free courses available in my area, but my experience has been extremely frustrating. I first tried to enrol in a course, only to be told it wasn’t available in my region. I was then sent a list of alternatives, picked one, completed the enrolment and the initial test, and waited five weeks—only to receive an email saying they couldn’t secure funding and advised me to try again.

I tried enrolling in a third course, but was then told that course was no longer available either. Meanwhile, I’ve been receiving emails from Chaman Hanif claiming she helped me enrol, even though no course has actually gone ahead. She also asked me to refer her to my friends and spread the word about these courses, which now feels misleading and inappropriate given my experience.

Overall, I feel like I’ve wasted time and energy. The process has lacked transparency, consistency, and real support. I hope these issues are addressed so that future learners don’t go through the same.

21. Mai 2025
Bewertung ohne vorherige Einladung
The Skills Network-Logo

Antwort von The Skills Network

Thank you for your honest feedback, and we're sorry for the frustration and confusion you've experienced.

We understand how disappointing it must be to go through multiple enrolment attempts without a course going ahead. Unfortunately, course availability and funding can vary by region and change at short notice.

We also take your concerns about communication seriously and will review how and when messages are sent to ensure they reflect each learner’s actual experience.

Thank you again for raising this — your feedback helps us improve.

Bewertet mit 1 von 5 Sternen

This has been the worst experience

This has been the worst experience. I am currently doing a level 2 (GCSE level) and the amount of work they are wanting in the answers for each question, in the timeframe given, is ridiculous for a level 2. I have done all my assignments and handed in on time which was very stressful considering the timeframe given. It then was marked and sent back to be resubmitted. I did this, but it was sent back again with more work wanted. At this point my answers were turning into mini essays which trying to do alongside a full-time career has been horrendous. I have a maters and enjoy doing small courses to keep my brain ticking and learning new things, but this one has been the worst experience. I believe they are setting people up to fail by wearing them down to the point they withdraw. I would suspect this company is a scam because the level and the amount of work they expect does not match with the expectations of a level 2 course. Please do not use this company

19. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von The Skills Network

Thank you for taking the time to share your experience.

We understand that managing coursework alongside a full-time job is challenging, and we’re sorry the workload and resubmission process felt overwhelming. We never want learners to feel worn down or unsupported, and we’re sorry that was your experience. If you're open to it, we’d be happy to speak with you directly to review your concerns in more detail.

Bewertet mit 1 von 5 Sternen

AVOID AVOID AVOID

AVOID AVOID AVOID. I would give them zero stars if possible. You invest a lot of time (several months... each!), the course never gets marked, and you ever get the qualification. Prepare yourself to be totally ignored... for over a year!

14. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von The Skills Network

We’re very sorry to hear about your experience and sincerely apologise for any delays or lack of communication you’ve faced. This is certainly not the service we aim to provide.

Please know that we take your concerns seriously and would like to investigate your case to resolve any outstanding issues. If you’re willing, please contact us directly so we can assist you promptly. complaints@theskillsnetwork.com

Thank you for your patience, and we hope to make things right.

Bewertet mit 1 von 5 Sternen

Lining their pockets by force withdrawals?

This course is causing me no end of anxiety. The ridiculously high expectations of me to finish this course by the end of May are laughable and in short leads me to believe that they are purposely setting people up to fail in order to collect on that nice £100 withdrawal fee.

Let me be clear, I AM NOT WITHDRAWING. Therefore should I be unable to complete the work by their deadline it will not be a withdrawal but them ejecting me from the course as I am I unable to measure up to their ridiculous standards.

I had almost completed the course. I have gotten all the way to the last unit regardless of the fact that it has taken well over a week for any of my units to come back marked, which, in itself is laughable as they strongly advise that I not move on to any other units until it has and yet as they previously pointed out to me my deadline was the end of May and that if I couldn't meet that deadline it would result in my withdrawal from the course.

Unit 7 on the Business Administration course is an exercise in futility in and of itself as it is essentially a course all on its own. I was so looking forward to completing the course as I had put the time and effort in regardless of being constantly thwarted by this company at every turn with deadlines, slow moderation and let's not mince words here but veiled threats only to find that with only 2 weeks left till my 'deadline' I would be hit with a unit that has 51 questions including sub questions, but not including any additional questions set out on the worksheets, (I counted) with each of these having there own section to read up on. The only way this will be possible to complete is if I didn't, eat, sleep or work and just did this course non stop between now and my deadline.

I wonder if it is their intention to cause undue stress and poor mental wellbeing. They say to ask for help but the only help they offer is to say the work need to be done by the deadline or they automatically withdraw you from the course. Just for context, my fiance is a mathematics teacher, I know what a level 2 course should be, this isn't it and they should be ashamed of themselves.

14. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Scammers keep well away

I wish I read reviews, these people are swindlers they pressure and scam. Going through serious issues and no empathy whatsoever. You’ll never get a penny out of me and I’ll leave a review on every site due to my experience.

13. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von The Skills Network

We’re truly sorry to hear about your negative experience and the difficulties you’ve faced. It’s never our intention to pressure or cause stress, and we regret if that was how things felt.

We take all feedback seriously and would welcome the opportunity to discuss your concerns directly and see how we might assist you better.

Please feel free to reach out to us anytime.

Bewertet mit 1 von 5 Sternen

£100 fine that was never communicated

At no point in the application process was I informed that there would be a £100 fine if I was unable to complete the course. I read all the forms really carefully, and this information was not made available to me. Maybe there was a technical error during the application form? Who knows. Unfortunately due to work stresses I needed to request a short extension of 1 month. I was told that this was impossible and that I would have to withdraw from my course and be charged £100! Again, at no point during the application process was I informed that there was a cap on the extension time requested, and that I would be charged if I requested an extension of a month. I've since received an invoice emailed from suspicious email accounts (not the skills network) with an invoice attachment that I cannot open due to security concerns. I'm going to complain and report this to the ombudsman.

1. Mai 2025
Bewertung ohne vorherige Einladung
The Skills Network-Logo

Antwort von The Skills Network

Thank you for taking the time to leave your feedback. We're genuinely sorry to hear you're unhappy and we’d like to clarify a few key points about the funding and fees.
Our courses can be free (either fully or part-funded) depending on each learner’s eligibility, including financial circumstances and location. This is clearly explained during the enrolment process, and we ask all learners to confirm that they understand there may be a £100 withdrawal fee if the course is not completed or if eligibility criteria are not met.
We understand it’s frustrating to receive an unexpected charge, but this fee covers part of the significant costs already incurred in setting up and supporting your learning — especially where we are unable to recover government or local authority funding due to non-completion.
We’re committed to helping all learners succeed and always encourage anyone unsure about their eligibility or ability to commit to reach out before enrolling. If you’d like to discuss your individual case further, we’d be happy to help — please contact our support team directly so we can review your situation in more detail.
Kind regards,
The Skills Network Team

Bewertet mit 1 von 5 Sternen

Avoid at all cost!!!!

Avoid at all cost!!!!
I have email confirmation that my course is fully funding few months ago. Submitted all my works and assessments on time which is so stressful for the amount times that they given!
Suddenly have email again said they found new provider funding but didn't highlight who they are and I need to accept the new term and conditions.
Because I didn't accept it on time now they sending me bill for the £100!!! Absolutely scam!!

2. Mai 2025
Bewertung ohne vorherige Einladung
The Skills Network-Logo

Antwort von The Skills Network

Thank you for taking the time to leave your feedback. We're genuinely sorry to hear you're unhappy and we’d like to clarify a few key points about the funding and fees.
Our courses can be free (either fully or part-funded) depending on each learner’s eligibility, including financial circumstances and location. This is clearly explained during the enrolment process, and we ask all learners to confirm that they understand there may be a £100 withdrawal fee if the course is not completed or if eligibility criteria are not met.
We understand it’s frustrating to receive an unexpected charge, but this fee covers part of the significant costs already incurred in setting up and supporting your learning — especially where we are unable to recover government or local authority funding due to non-completion.
We’re committed to helping all learners succeed and always encourage anyone unsure about their eligibility or ability to commit to reach out before enrolling. If you’d like to discuss your individual case further, we’d be happy to help — please contact our support team directly so we can review your situation in more detail.
Kind regards,
The Skills Network Team

Bewertet mit 5 von 5 Sternen

Level 2 Counselling

Fantastic course with great tutors and marking to help aid improvement, this was just what I needed to kick start my new learning experience, The course was detailed and informative.
I cannot fault The skills Network in any way! This was a definitely a 5 star experience.

21. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von The Skills Network

Thank you so much for your kind words! We're absolutely thrilled to hear that the course gave you the boost you needed to begin your learning journey and that you found it both detailed and informative. It’s great to know our tutors and feedback helped support your growth - that’s exactly what we aim for. We really appreciate you taking the time to share your experience, and we’re so glad it was a 5-star one! Wishing you all the best in your next steps.

Bewertet mit 5 von 5 Sternen

Excellent course and I also had…

Excellent course and I also had excellent tutoring from both of them

28. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von The Skills Network

Thank you for the great feedback!

We would love to hear more about your learning experience with us and potentially feature you on our social media and marketing activity! Please email marketing@theskillsnetwork.com if interested and we'll send you some more info. 🙂

Bewertet mit 5 von 5 Sternen

I throughly enjoyed the course with…

I throughly enjoyed the course with Skills Network, this was my 2nd remote learning course but 1st with skills network, they give you plenty of time to complete all requirements to do the course, and you can ask for time extension if your struggling or behind, they also gave me excellent tutor feedback which included tips and advice as to where to look on other websites to help me get more information on the course levels to help me improve in my field. ⭐️⭐️⭐️⭐️⭐️ 5 star customer support and service. Would highly recommend them to anyone interested in remote learning to achieve their goals.

28. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von The Skills Network

Thank you so much for your thoughtful review! We're thrilled to hear that you thoroughly enjoyed your course experience with Skills Network. It’s great to know that the flexibility of our program and the support from our tutors helped you stay on track and enhance your learning. We’re especially glad the feedback and additional resources were useful in helping you grow in your field. Your recommendation means a lot to us, wishing you continued success!

Bewertet mit 1 von 5 Sternen

Cowboy outfit.

Dreadful people. Nothing but bully's!! Unfortunately for them they did not bank on me and I will take legal action against them. Their courses are missold and shoddy. Cowboy outfit. Avoid at all costs.

29. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I’d give zero if I could

I’d give zero if I could .
Never even done the course with you guys. Being hounded for £100 and threatening me with court and all? Ridiculous.
How am I supposed to pay when nobody will reply to me ? Can’t even send a email cause it just gets sent back saying not delivered!

27. September 2024
Bewertung ohne vorherige Einladung
The Skills Network-Logo

Antwort von The Skills Network

Thank you for taking the time to leave your feedback. We're genuinely sorry to hear you're unhappy and we’d like to clarify a few key points about the funding and fees.
Our courses can be free (either fully or part-funded) depending on each learner’s eligibility, including financial circumstances and location. This is clearly explained during the enrolment process, and we ask all learners to confirm that they understand there may be a £100 withdrawal fee if the course is not completed or if eligibility criteria are not met.
We understand it’s frustrating to receive an unexpected charge, but this fee covers part of the significant costs already incurred in setting up and supporting your learning — especially where we are unable to recover government or local authority funding due to non-completion.
We’re committed to helping all learners succeed and always encourage anyone unsure about their eligibility or ability to commit to reach out before enrolling. If you’d like to discuss your individual case further, we’d be happy to help — please contact our support team directly so we can review your situation in more detail.
Kind regards,
The Skills Network Team

Bewertet mit 5 von 5 Sternen

Very helpful & supportive

Very helpful & supportive

25. April 2025
Bewertung ohne vorherige Einladung
The Skills Network-Logo

Antwort von The Skills Network

Thank you for the great feedback!

We would love to hear more about your learning experience with us and potentially feature you on our social media and marketing activity! Please email marketing@theskillsnetwork.com if interested and we'll send you some more info. 🙂

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