Fantastic product and excellent customer service! When I placed my order it initially took a while to get shipped, but when I reached out I got a swift response informing me there were some issues... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
KenyUniverse is one of the best small Kpop/anime inspired small brands I have ever experienced and had the pleasure from shopping from! The staff are super friendly, interactive and do their best to... Mehr ansehen
Way too long of a wait and changing shipping time on website is acceptable. Customer service responses are late and quite honestly very threatening instead of reassuring. I was told , if I didn’t like... Mehr ansehen
Unternehmen hat geantwortet
i have ordered from here twice, both times as preorders so the process was long which is to be expected. they always updated on the progress and we’re fully transparent if they faced any issues or del... Mehr ansehen
Unternehmensdetails
Kontaktinformationen
Vereinigtes Königreich
- support@theseventharkive.com
- theseventharkive.com
4,2
Gut
289 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
love it
ordered to the UK and wasn't too sure how long it would take and if i would be charged. in the end i was i had 4 charges come off my account which roughly came to £4 in the end and was a bit sceptical of the quality of the clothing when i realised my parcel was shipped from china but its absolutely amazing
22. Juli 2022
Bewertung ohne vorherige Einladung
Still have not received my order
I have ordered 3 pieces months ago. The dates for releases of shipments keep changing and changing everytime I come and check on the website. Not sure if I am ever going to receive what I ordered or I was scammed..
18. Juli 2022
Antwort von Theseventharkive
Hi Milda,
I'm really sorry about the bad experience you've had with us,
Your order was a pre-order, which explains the wait. However, as mentioned in the email that has been sent to you earlier, we've had printing issues on one of our items that happened to be in your order.
Therefore, this order was delayed, letting us time to reprint the t-shirt for a better quality,
Your order has been shipped out earlier today, so no need to worry, you'll get everything you ordered! You should have already received your confirmation email as well as your tracking number,
Feel free to pop us a message on Instagram or via email if you have any other issue with your order, and let us know how you like your order when you get it!
Have a great day <3
YOU WILL LOVE BUYING FROM THIS STORE TRUST ME
Absolutely amazing store!!!! They have more than just beautiful designs, outstanding customer service!! I had lost one of then hoodies I brought from them the black Yoongi one and I had ordered it again because I loved it that much!! However I had found it again at home and they were more than happy to send me another hoodie of my choice!!! Even though I had already recieved the other Yoongi hoodie I ordered, they agreed to send me the other one because it wasn’t exchanged in time! I spoke to Ken and Ezra who sorted everything out for me so big big shoutout to them! Buy from this store you won’t regret it!!! Awesome designs and great lovely people who work there willing to go the extra mile for customers :)
11. Juli 2022
BTS zip up
Great quality material. Preordered a zip up and got here in a reasonable amount of time .
5. Juli 2022
Everything was perfect and my friends…
Everything was perfect and my friends were truly in love as well with the shirts I purchased for us. I would highly recommend to all of my friends and I will definitely be ordering more in the future!
12. Mai 2022
LOVE IT!
Very, very, very cute merch! Can’t wait to wear it at the next bts concert I go to! ;)
8. Mai 2022
Absolutely magnificent!
6. Mai 2022
It was good:) good quality:)
29. April 2022
Loved it
I discovered this brand on tiktok and immediately fell in love with what you can find in here. Finally I found a brand who was doing good kpop and anime merch. ❤️Thank you for your hard work❤️
24. April 2022
Genuinely one of the best brands out…
Genuinely one of the best brands out there, if you like Kpop, BTS in particular. Definitely buy from Kenyuniverse, you won’t regret it!
14. April 2022
Love everything I bought
Love everything I bought. Like literally spending too much money 😭💜
17. Februar 2022
D-2 Embroidered Zip-up
The quality of this hoodie is insane!
Thank you so much 😊
Great value for money, also the photocard is a bonus.
I got Jungkook 💜
10. Februar 2022
MYG hoodie
My hoodie arrived yesterday and I absolutely love it, got a super cute picture card included too which was a nice surprise. I’ve not yet worn it but very much looking forward too
10. Februar 2022
I love how fast the shipping beside the…
I love how fast the shipping beside the brand is from Europe and I reside in the U.S. The website is easy to navigate and the quality of the clothes is the best. One of the best small businesses I’ve bought from.
9. Februar 2022
Kenyuniverse review
Always expect the best from these guys , always good communication , good products all 100% high standards , if you want BTS related pieces these are the guys to go to
9. Februar 2022
Amazing!!!!!!
I'm very very happy with my package!!! I bought the MYG zip up hoodie and JJK shirt both in size large I was worried about them being too big but they're perfect!!! The material is great and worth the money! Shipping was flawless and got here earlier than I expected! Will be shopping here again!
8. Februar 2022
Bewertung ohne vorherige Einladung
Good webshop but I would appreciate if…
Good webshop but I would appreciate if more photos of the clothes were available.
8. Februar 2022
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.