Holding Companies Accountable
Holding Companies Accountable – A Small Business Owner’s Experience
I’m sharing this based on facts and my direct experience.
In 2025, as a small business owner, I invested over $9,000 with a New York–based company, The Praetors LLC, to develop a mobile wellness booking app for my business, i-thriv: Wellness, Anywhere. The timeline was quoted at 8 weeks.
It turned into 5+ months—with no functional app delivered.
What I received: • Figma designs
• APK test files
• Ongoing promises
What I did NOT receive: • A live app (App Store or Google Play)
• Working payment integration
• Backend/admin access
• Source code
Throughout the process, I experienced: • Repeated delays
• Requests for additional money that didn’t match progress
• Conversations that went in circles
• Communication through “faceless” video calls with little transparency
• Shifting explanations and narratives
I gave grace. I extended timelines. I allowed opportunities to fix things.
But accountability never came.
After terminating the agreement, I pursued legal action. The company failed to appear at two court dates.
Since then: • No response to emails
• No resolution
• No refund
This directly impacted my business and delayed my app launch.
This isn’t about emotion—it’s about facts, accountability, and protecting small business owners.
If you’re building a business: ✔ Get everything in writing
✔ Tie payments to milestones
✔ Watch for early red flags
✔ Trust your instincts
I’m sharing this because I can’t be the only one who has experienced this.
If you’ve had a similar experience, I’d like to connect.
If any consumer protection reporters or investigative journalists are interested, I have full documentation and am open to sharing.
— Danielle Thunig
Founder, i-thriv: Wellness, Anywhere
Replying back to your comment:
I’ve been trying to work with you, but there has been no real follow-through or resolution on your end.
Let’s be clear—nothing meaningful has been done to help resolve this situation or issue my refund. Repeating that this is “under legal review” without action does not change the facts and its NOT UNDER LEGAL REVIEW, MY COURT CASE IN CALIFORNIA WAS DISMISSED WITHOUT PREJUDICE BECAUSE YOU GUYS NEVER SHOWED UP.
The facts are:
The project was not delivered as agreed
I requested work to stop and asked for a refund AND you still worked on the project like I never said anything and gave court papers.
Work continued without my authorization
No usable product was delivered
No refund has been issued
Saying this is my “second review” doesn’t change the situation—it reflects that the issue still hasn’t been resolved. I made alot of reviews explaining my experience with your company.
As for legal action, I have already begun pursuing formal channels and will continue to go through every appropriate avenue necessary until this is resolved. That includes consumer protection agencies, regulatory complaints, and any legal remedies available to me.
Publicly sharing my experience is not a “pattern”—it’s transparency.
If you’re truly open to resolution, then take action and issue the refund. Until then, I will continue to pursue this through every proper channel available.
Danielle
Antwort von Praetors, LLC
Thank you for your review, Danielle.
We would like to address this matter clearly.
This is now your second public review regarding the same project, and as previously communicated, your case is currently under review with our legal team. We strongly encourage you to continue this discussion through the appropriate legal and contractual channels rather than posting repeated public statements.
You had earlier indicated intent to pursue legal action. However, based on our understanding, this did not proceed further. We remain fully prepared to address all matters through proper legal processes, where facts, documentation, and agreements can be reviewed objectively.
At this point, we must also note that repeatedly posting similar claims publicly, while the matter is under review, creates a pattern that does not contribute toward resolution. If you wish to move forward constructively, our legal team is available to engage and work toward a mutual understanding.
Regarding your claims:
All project terms, deliverables, and timelines are governed by the signed agreement
Any involvement of third-party services is clearly outlined in our Terms & Conditions as non-refundable
Additional services outside the original scope are billed separately, as agreed
We take all client concerns seriously, but they must be addressed within the framework of the agreement and applicable policies.
We remain open to resolving this matter through the appropriate channels. Please direct further communication to our legal team so we can proceed professionally.
Compliance Team
The Praetors LLC
