The Perfume Shop - Sunderland 147 Bewertungen 

271
TrustScore 5 von 5

4,9

Unit 16, The Bridges Shopping Centre, SR1 3LB SUNDERLAND, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Angel and Sadia have been so helpful especially with my picky teenager who loves to try new perfumes! Thank you for always making our perfume shopping a fantastic experience. Nothing was too much for... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Justine has helped me with fragrance testing on and off for a number of months now. I'm a frequent customer and today proved why. She was quick to recognise me, took time to show some new fragrance... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Called in for some birthday prezzies today both girls Abbie and angel went above and beyond for us will deffo be back xxx

Unternehmen hat geantwortet


Unternehmensdetails

  1. Parfümerie
  2. Kosmetikproduktanbieter
  3. Parfum- und Kosmetikanbieter
  4. Kosmetikgeschäft
  5. Anbieter von Duft- und Aromastoffen
  6. Fachhandel für Haarpflegeprodukte

Vom Unternehmen geschrieben

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Kontaktinformationen

  • Unit 16, The Bridges Shopping Centre, SR1 3LB, SUNDERLAND, Vereinigtes Königreich

4,9

Hervorragend

TrustScore 5 von 5

271 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4,9

Alle Bewertungen

(271)

36.075 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Angel helped me my mum and brother had…

Angel helped me my mum and brother had a really nice experience very friendly will definitely be back soon

7. April 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Sunderland 147-Logo

Antwort von The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Angel was a great help in me finding…

Angel was a great help in me finding the perfect perfume for my mam for her birthday tomorrow. would definitely recommend coming here

7. April 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Sunderland 147-Logo

Antwort von The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Angel was very helpful

Angel was very helpful

7. April 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Sunderland 147-Logo

Antwort von The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

As ever Justine made me so welcome

As ever Justine made me so welcome. Advised me on various fragrances and treated me like family. The team are so lovely in Sunderland store, gone above and beyond for me. I Loooovvvve them all Xx

7. April 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Sunderland 147-Logo

Antwort von The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

I always use the Sunderland store as…

I always use the Sunderland store as the staff are always really nice, served by Justine today and she was more than helpful with my dad helping him pick a few aftershaves for himself. Great visit.

3. April 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Sunderland 147-Logo

Antwort von The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen
The Perfume Shop - Sunderland 147-Logo

Antwort von The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Great service!

Great service!! Big shoutout to shaun he was so lovely to me and my family, we will definitely be coming back again xx

31. März 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Sunderland 147-Logo

Antwort von The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 2 von 5 Sternen
The Perfume Shop - Sunderland 147-Logo

Antwort von The Perfume Shop - Sunderland 147

Hello Lyndsey,

Thank you for taking the time to leave your review, and I’m very sorry to hear that you received the wrong order.

After looking into this, I can see that a member of our team has already assisted you with this matter. I’m really sorry for the inconvenience this caused in the first place, as this is not the experience we want for our customers.

I hope this has now been resolved for you, but if you do need any further assistance, please don’t hesitate to get back in touch.

Kind regards,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Great service from Sasha very…

Great service from Sasha very professional will recommend.

29. März 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Sunderland 147-Logo

Antwort von The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Justice was sooo lovely

Justice was sooo lovely. She provides me with a new sample of fragrance. Made the best choice of Dior perfume. She made my day ! ❤️

29. März 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Sunderland 147-Logo

Antwort von The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Jasmin is very helpful today

Jasmin is very helpful today. Service is very good. Will come back again.

29. März 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Sunderland 147-Logo

Antwort von The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Justine was amazing

Justine was amazing! Very helpful and helped me get the best deal :)

28. März 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Sunderland 147-Logo

Antwort von The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Staff very helpful and friendly…

Staff very helpful and friendly particularly Justine who helped me find the correct fragrance

28. März 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Sunderland 147-Logo

Antwort von The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Good customer relationships 👌 with…

Good customer relationships 👌 with lovely perfume products.

Sasha

28. März 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Sunderland 147-Logo

Antwort von The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Sasha was very helpful

Sasha was very helpful, thank you

27. März 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Sunderland 147-Logo

Antwort von The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Went into the Sunderland store today…

Went into the Sunderland store today for two fragrances for two birthdays coming up, I was served by the helpful Justine who done an amazing job!

27. März 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Sunderland 147-Logo

Antwort von The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Helpful staff

Helpful staff. Find the right scents you’re looking for.

24. März 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Sunderland 147-Logo

Antwort von The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Justice was very professional and…

Justice was very professional and helpful lively lady. Thank you so much ☺️

24. März 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Sunderland 147-Logo

Antwort von The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Wonderful service

Justin was so nice, really patient with me and very helpful. Loved the customer service

22. März 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Sunderland 147-Logo

Antwort von The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Justine is a lovely lady

Justine is a lovely lady, very nice and friendly, will visit again it's a 5 star from me.

21. März 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Sunderland 147-Logo

Antwort von The Perfume Shop - Sunderland 147

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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