The Perfume Shop - Southend On-Sea 191 Bewertungen 

58
TrustScore 4.5 von 5

4,6

96 High Street, SS1 1JN SOUTHEND, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Amazing shop in southend on sea down high street. Caroline was amazing at helping and supporting my needs in chosing the correct purfume. Highly recommend

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Had a beautiful time in the shop today in Southend. I was served by Charlotte and yes she knew exactly what she was doing. Saw me browsing and offered to help, told her not sure what I want and she as... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I would like to praise Charlotte for her patience and help with finding me a new perfume today and buying a gift, she made me feel like more than just a transaction, greeting me warmly and not rushing... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I walked in to my local Perfume shop with a fragrance in mind, it wasn’t available in the store but the assistant promptly ordered it for me to be delivered to my house free of charge and I also took... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Parfümerie
  2. Kosmetikproduktanbieter
  3. Parfum- und Kosmetikanbieter
  4. Kosmetikgeschäft
  5. Anbieter von Duft- und Aromastoffen
  6. Fachhandel für Haarpflegeprodukte

Vom Unternehmen geschrieben

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Kontaktinformationen

  • 96 High Street, SS1 1JN, SOUTHEND, Vereinigtes Königreich

4,6

Hervorragend

TrustScore 4.5 von 5

58 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4,6

Alle Bewertungen

(58)

34.163 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Outstanding from start to finish!

Outstanding from start to finish!

9. November 2025
The Perfume Shop - Southend On-Sea 191-Logo

Antwort von The Perfume Shop - Southend On-Sea 191

Hi,

Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.

Kind regards,
Sharain - The Perfume Shop

Bewertet mit 5 von 5 Sternen

When i came in to the store today…

When i came in to the store today sunday the 2nd of November Katie was so helpful. And gave excellent first impression and so much knowledge about all the fragrance.
Best customer service I have ever had in any store.
Would definitely recommend coming in to the store in Southend.
You won't regret it.
Hats off to katie for being so helpful. Thank you.

2. November 2025
Bewertung ohne vorherige Einladung
The Perfume Shop - Southend On-Sea 191-Logo

Antwort von The Perfume Shop - Southend On-Sea 191

Hi,

Thank you for your kind feedback.

Kind regards,
Sharain - The Perfume Shop

Bewertet mit 5 von 5 Sternen

Best

Staff name is Katie really helped me out to choose the perfume for the best gift for my friend.. It's was amazing experience..

17. Oktober 2025
Bewertung ohne vorherige Einladung
The Perfume Shop - Southend On-Sea 191-Logo

Antwort von The Perfume Shop - Southend On-Sea 191

Thanks for your review!

It's great to hear your positive feedback. We value you.

Kind regards,
Sharain - The Perfume Shop

Bewertet mit 5 von 5 Sternen

Fabulous

Fabulous interaction with the staff. They were polite, friendly and chatty. A lovely shop which was welcoming, clean and very tidy. Definitely will be purchasing here again.

6. Oktober 2025
The Perfume Shop - Southend On-Sea 191-Logo

Antwort von The Perfume Shop - Southend On-Sea 191

Hi,

Thanks for your feedback! It's great to hear you have had a 5* experience.

Have a lovely weekend!
Sharain - The Perfume Shop

Bewertet mit 5 von 5 Sternen

Exceptional Service from Hayley and Charlotte Southend On Sea

I always look forward to visiting this perfume shop, and my most recent experience was no exception. Hayley has consistently provided outstanding service every time I come in she is attentive, knowledgeable, and always makes me feel valued as a customer.

On this visit, both Hayley and Charlotte went above and beyond to make the experience truly enjoyable. Their professionalism, friendliness, and genuine passion for what they do really stood out. They took the time to listen, advise, and ensure I left completely satisfied.
Thank you, Hayley and Charlotte, for making each visit such a pleasure. I wouldn’t hesitate to recommend this store to anyone looking for exceptional customer service and a wonderful shopping experience.

16. August 2025
Bewertung ohne vorherige Einladung
The Perfume Shop - Southend On-Sea 191-Logo

Antwort von The Perfume Shop - Southend On-Sea 191

Hi,

Thanks for your 5* review! We appreciate you.

The Perfume Shop

Bewertet mit 5 von 5 Sternen

I went today to just smell something I…

I went today to just smell something I already ordered however Charlotte that worked there found me a very good deal and was amazing very helpful definitely recommend speaking to her if you need any help with anything

12. September 2025
Bewertung ohne vorherige Einladung
The Perfume Shop - Southend On-Sea 191-Logo

Antwort von The Perfume Shop - Southend On-Sea 191

Hi,

Thanks for your kind words, we really appreciate you! Thanks for choosing us to shop with.

The Perfume Shop.

Bewertet mit 5 von 5 Sternen

You have Amazing Staff at your Southend…

You have Amazing Staff at your Southend Shop who are always very helpful. The Perfume I wanted was not available in 100ml so the lady looked on line and ordered it for me. When I collected the Perfume the same Lady wrapped up the Perfume for me.
I also purchased another Perfume as a gift for my partner following a conversation on my first visit.
I worked in Retail Management so I know what Good Customer Service looks like and your Staff are a Credit to Your Company

4. September 2025
The Perfume Shop - Southend On-Sea 191-Logo

Antwort von The Perfume Shop - Southend On-Sea 191

Hi,

Thanks for your review. I am so pleased to hear you are happy with our services and thank you so much for shopping with us.

The Perfume Shop.

Bewertet mit 5 von 5 Sternen

Great service

Thank you so much Charlotte for your brilliant service - very friendly and patient. Very knowledgeable about the perfumes and supportive to help me find my birthday gift!

31. August 2025
Bewertung ohne vorherige Einladung
The Perfume Shop - Southend On-Sea 191-Logo

Antwort von The Perfume Shop - Southend On-Sea 191

Hi,

Thank you so much for your review. We appreciate you!

The Perfume Shop

Bewertet mit 5 von 5 Sternen

Great service

Great service

15. August 2025
The Perfume Shop - Southend On-Sea 191-Logo

Antwort von The Perfume Shop - Southend On-Sea 191

Hi,

Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Bewertet mit 5 von 5 Sternen

Charlotte was extremely helpful!

Charlotte was extremely helpful with preparing a gift set for us. So much so we decided on buying 2 perfumes instead of one! Beautiful packaged and very good customer service.

6. Juli 2025
Bewertung ohne vorherige Einladung
The Perfume Shop - Southend On-Sea 191-Logo

Antwort von The Perfume Shop - Southend On-Sea 191

Hey,

Thanks for your review. I am pleased to hear you had a 5* experience with us.

Thank you!
The Perfume Shop.

Bewertet mit 1 von 5 Sternen

Good service

Good service
Great staff

16. Juni 2025
The Perfume Shop - Southend On-Sea 191-Logo

Antwort von The Perfume Shop - Southend On-Sea 191

Hi,

I am so pleased to hear you are happy with the service received! You have opted for 1*, please change if you enjoyed your experience however, if something has caused this, please kindly pop in touch via email.

:)
The Perfume Shop

Bewertet mit 5 von 5 Sternen

Great

I always received reports on the status of my package

9. Juni 2025
The Perfume Shop - Southend On-Sea 191-Logo

Antwort von The Perfume Shop - Southend On-Sea 191

Thank you so much for your review!

The Perfume Shop.

Bewertet mit 5 von 5 Sternen
The Perfume Shop - Southend On-Sea 191-Logo

Antwort von The Perfume Shop - Southend On-Sea 191

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Bewertet mit 5 von 5 Sternen

I was seen by a really friendly helpful…

I was seen by a really friendly helpful young lady called Charlotte in the Southend-on-sea store today. Helped me out and did a fabulous efficient job and also did a lovely bit of gift wrapping.

25. Mai 2025
Bewertung ohne vorherige Einladung
The Perfume Shop - Southend On-Sea 191-Logo

Antwort von The Perfume Shop - Southend On-Sea 191

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Bewertet mit 5 von 5 Sternen

Great experience as always!

The staff here who help me are always friendly and accommodating with their time so I can find the right fragrances for me. Thanks as always!

23. Mai 2025
Bewertung ohne vorherige Einladung
The Perfume Shop - Southend On-Sea 191-Logo

Antwort von The Perfume Shop - Southend On-Sea 191

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Bewertet mit 5 von 5 Sternen

The customer service provided by…

The customer service provided by Charlotte was exceptional. She offered numerous pieces of advice to assist in the decision to purchase perfumes as gifts. Her expertise is truly invaluable, making her a highly valuable asset to the shop.

22. Mai 2025
Bewertung ohne vorherige Einladung
The Perfume Shop - Southend On-Sea 191-Logo

Antwort von The Perfume Shop - Southend On-Sea 191

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

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