Iksha was so patient and understanding with me as I wanted to try a lot of different scents before finding the perfect one for me. I really appreciate how she made me comfortable to ask questions as i... Mehr ansehen
Standort
Standort wechseln37A Town Mall Walk, The Oracle, RG1 2AH READING, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Visited Reading unit this Saturday and was immediately greeted by Ramona. She has given me great advice and showed lovely selection. She was friendly and very knowledgeable about the product, took her... Mehr ansehen
Unternehmen hat geantwortet
Once again, a wholesome experience. This is our 2nd visit to ‘THE PERFUME SHOP’ Reading store. We were suggested the right perfume again that matches our smell notes. As always, the staff here are ver... Mehr ansehen
Unternehmen hat geantwortet
I’ve had a wonderful experience with the Perfume shop , Reading . I met this young woman Alexia who guided me through all the new collection as well as some of the recommendations which I personally a... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Parfümerie
- Kosmetikproduktanbieter
- Parfum- und Kosmetikanbieter
- Kosmetikgeschäft
- Anbieter von Duft- und Aromastoffen
- Fachhandel für Haarpflegeprodukte
Vom Unternehmen geschrieben
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kontaktinformationen
37A Town Mall Walk, The Oracle, RG1 2AH, READING, Vereinigtes Königreich
4,9
Hervorragend
236 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
I ordered the incorrect perfume. Fixed by Ramona in the Reading store
Went to the store in reading as I unfortunately ordered the wrong perfume. I was greeted my Ramona, the store manager, who was huge help!
She helped me return the incorrect perfume and purchase the correct one. No hassle, problems just quick, easy and very helpful. She was very friendly and welcoming. Huge thank you to Ramona. I will definitely be recommending the reading shop and will be back in the future for further purchases.
10. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Reading 67
Hi,
Thanks for your positive review! It's great to hear, we appreciate you.
Kind regards,
Sharain - The Perfume Shop.
Amalia was so amazing and helpful
Amalia was so amazing and helpful. I was being very indecisive with which perfumes to get and what sizes and she was so patient and helped me figure out what was best to get and what size would help me save the most money. Amazing service! Will definitely be back
3. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Reading 67
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
Wonderfully explained about various…
Wonderfully explained about various perfumes by Jian (Reading Store) and package it up in a nice gift pack.. all in all excellect and must visit store..
24. September 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Reading 67
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
Helpful sales assistant
Very helpful lady, Ramona, gave lots of useful information on the men’s aftershave and helped sign me up to VIP rewards program
18. September 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Reading 67
Hi,
Thanks for your lovely words and for choosing us to shop with. We appreciate you.
The Perfume Shop.
I had a wonderful experience at The…
I had a wonderful experience at The Perfume Shop today. Tahira and Ramona went above and beyond to help me find the perfect fragrance. They where patient, knowledgeable, and made me feel genuinely cared for throughout the process. Very friendly attitude and excellent service turned my visit into a truly enjoyable one. Highly recommend asking for Tahira and Ramona if you visit — they're fantastic!
12. September 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Reading 67
Hi,
Thanks for your kind words, we really appreciate you! Thanks for choosing us to shop with.
The Perfume Shop.
Unfortunately
Unfortunately, one of the most unnecessarily unpleasant customer service experiences I’ve ever had.
Very unprofessional customer service. They did not give me my full refund for return and they sent me broken one back .
I will never shop there again
18. August 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Reading 67
Hi,
We regret that you had an unpleasant experience with our customer service. We are sorry to hear that your return and refund were not handled properly and that you received a damaged item. We'll review this situation to improve our service.
The Perfume Shop
Reading Store
Reading Store - Excellent service by Alisha and Romana! Who was working in her day off to help her team!
5. September 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Reading 67
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
The smell is strong and last long
The smell is strong and last long. My favorite perfume at the moment
5. August 2025
Antwort von The Perfume Shop - Reading 67
Hi,
Thanks for your review. It's great to hear you are pleased with our services and thanks so much for shopping with us.
The Perfume Shop
Happy customer
Today we went to buy the perfume from this place. Alexia was our server, and she gave us good recommendations for what perfume we would buy and helped us with our choices.
15. August 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Reading 67
Hi,
Thanks for your positive review! We appreciate you.
The Perfume Shop
Ramona was so lovely
Ramona was so lovely. I came last week with my mother and this week with my sister in law. And made a purchase both times. Romina is an asset to your company.
13. August 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Reading 67
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Hannah served us today
Hannah served us today. It was such a wonderful experience dealing with her. She was not only patient, very cheerful, professional, but went a good length to help us buy a good choice of perfume when in doubt, and also reminded us of the gift pack and especially the personalised ribbon bit. My daughters who were buying gifts for their cousins were delighted….and it only made our shopping at The perfume shop not only existing but a total satisfaction and only made ourselves promise that this is the shop to go to when buying perfumes….. but the icing on the cake came bringing more delight….a whopping 20% discount.
Hannah is an asset to your company.
Dear Hannah….many thanks.
2. August 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Reading 67
Hi,
I'm glad you had a 5* experience, thank you for your review!
The Perfume Shop
Ramona from reading oracle mall very…
Ramona from reading oracle mall very kind polite and helpful sales person . Made our shopping fun
2. August 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Reading 67
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
Great service
Great service, great offers, knew their products and helped find me a deal. Very appreciative of Ramona and Alexia in the Reading store x thank you ladies
2. August 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Reading 67
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Alexia was great
Alexia was great, I had no idea what to get but she guided me through all the options perfectly. Amazingggg!!!!
2. August 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Reading 67
Hi,
I'm glad you had a 5* experience, thank you for your review!
The Perfume Shop
Wonderful experience and service at the…
Wonderful experience and service at the Reading store by Hanna
24. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Reading 67
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Ramona was lovely and helpful will be…
Ramona was lovely and helpful will be back soon! Reading store
17. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Reading 67
Hi,
I am so pleased to hear you are happy with your recent experience. Thank you!
The Perfume Shop
Ramona is amazing
Ramona is amazing! Great customer service!
5. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Reading 67
Hi,
Thanks for your kind words! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Well it was nice experience to visit…
Well it was nice experience to visit perfume shop reading.
Had to buy a gift and ended up buying for myself as well which was due to good customer service by one of your employe named Tahira.
Would recommend others to visit for loads of offers.
1. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Reading 67
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
Extremely friendly staff
The staff were very friendly. Ramona in particular was very friendly, courteous and professional. I asked quite a few questions about promotions and deals and she found me the best deal based on the fragrance I wanted. I will definitely go back there again and I am sure I will experience the excellent customer service again. Keep up the great work.
27. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Reading 67
Hi,
It's lovely to hear your kind words on your recent visit. Thank you!
Kind regards,
Sharain
The Perfume Shop Team
I had a wonderful experience at this…
I had a wonderful experience at this perfume shop in Reading!The sales assistant Amalia was incredibly friendly, patient, and knowledgeable. She helped me find the perfect fragrance that matched my preferences and explained each scent in detail. Her professionalism and positive attitude truly stood out — I’ll definitely be coming back. Highly recommended
27. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Reading 67
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
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