The Perfume Shop - Edinburgh St James 360 Bewertungen 

275
TrustScore 5 von 5

5,0

Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD EDINBURGH, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

When we entered the store we weren’t planning to buy anything but Eman’s ( one of the staff members ) amazing service helped us find the perfect scents. She was so kind and helpful that we ended up bu... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The girls on shift today were approachable, had genuine interest and were super helpful. Cara and another girl who was with her (didn’t get her name but served me the first time I came in with my sist... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Kush and Lucy were lovely and super attentive. They were very patient with me and offered lots of different suggestions based on the notes of scent I like. All around great experience :)

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Served by Cara, absolutely top class. Looked up my buying history for me, advised me what I had previously bought and continued to provide exactly what I needed, updated my VIP card,ensured I had all... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Parfümerie
  2. Kosmetikproduktanbieter
  3. Parfum- und Kosmetikanbieter
  4. Kosmetikgeschäft
  5. Anbieter von Duft- und Aromastoffen
  6. Fachhandel für Haarpflegeprodukte

Vom Unternehmen geschrieben

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Kontaktinformationen

  • Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD, EDINBURGH, Vereinigtes Königreich

5,0

Hervorragend

TrustScore 5 von 5

275 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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5,0

Alle Bewertungen

(275)

35.954 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Truly lovely shopping experience and a…

Truly lovely shopping experience and a great selection. I got a great deal and Anika and Janice were extremely friendly and helpful. !

3. Mai 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Great experience

Came in to by some aftershave and was assisted by Zoe. She was very helpful and super friendly, great representation of the store.

29. April 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Exceptional customer service

Exceptional customer service. Second to none

29. April 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Thank you Kush!

I visited to purchase a perfume for my partner as gift and I wasn’t sure what I really wanted. Kush at The Perfume Shop was brilliant and she helped me with selecting the right one and also beautifully wrapped it as gift. Kush is a star! Thank you Kush!

28. April 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Diva diamond doll

Came in ready for the usual perfume however team member Callie went above and beyond helping me try something new. A promotion would help the company more than it would help her, amazing 10/10 coming back.

27. April 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

I walked in with what just thoughts

I walked in with what just thoughts, came out happy and satisfied. Callie c3 was so amazing and lovely. She was patient and definitely knows her stuff. Just with flavours I had in mind she was able to match my taste. She also recommended the LONE discovery which was so amazing 🤩 with a 15% discount from her! Happy I got it!. Very happy with the service. Thanks Callie ☺️

26. April 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

The staff is amazing!

The staff was wonderful at assisting me with anything I needed to help find the right fragrance, I had Lois assist me and she was very kind and helpful with each question I had asked.

24. April 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Had a fantastic day in Edinburgh with…

Had a fantastic day in Edinburgh with daughter and best friend pop into the perfume shop was seen by Kes I got everything thing I needed will be back thank you ❤

25. April 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Cara

Cara - Edinburgh. Excellent knowledge and good service.

25. April 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Excellent staff

Excellent staff - Cara!

25. April 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

I had a great experience and service in…

I had a great experience and service in The Perfume Shop in St. James Quarter. They helped me find what i needed. A grat service in total.

24. April 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

I was served by the employee Callie

I was served by the employee Callie gave me and my friend a wonderful experience let us smell a bunch of after shaves we ultimately went for Valentino born in Roma but absolute 5 star service and 5 star people

22. April 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Perfect service…

I came in not knowing what to but for my teenage daughter but came away with a lovely suttle perfume that's just right for her. Lois was extremely helpful and very honest which was great.

21. April 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Matthew was so helpful and gave me…

Matthew was so helpful and gave me really good recommendations

18. April 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

I had a great experience at the store…

I had a great experience at the store thanks to Callie. She was incredibly friendly, attentive, and genuinely helpful throughout my visit, taking the time to understand exactly what I was looking for and making thoughtful recommendations without being pushy.

The packaging was beautiful and thoughtfully done, and being able to add a personalized message on the ribbon was such a nice touch and made the gift feel even more unique.

20. April 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Cara served me she was soo good

18. April 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Amazing customer service

I came in unsure of what I wanted. Callie was extremely nice and easy to talk to, she makes you feel as if you’ve known her for years her customer service skills are amazing. She’s was so helpful and understanding and made my experience at The Perfume Shop amazing , looking forward to going back

17. April 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Callie was amazing at helping me choose…

Callie was amazing at helping me choose my wedding scent! Patient and so knowledgeable, she helped me narrow it down until it was perfect.

4. Oktober 2025
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

I came in today to buy for my daughter…

I came in today to buy for my daughter in Iaw and was served by Kes and Paul who had outstanding service. Recommend for anyone purchasing gifts!

26. März 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

We were served with a great smile on a…

We were served with a great smile on a face, time to make a decision and also received best advice.
Thanks to Callie C3

2. Februar 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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