I went to the shop in Chester to return a parcel that I ordered by mistake ,the staff were so helpful they did everything for me
Standort
Standort wechseln7 Newgate Row, The Grosvenor Shopping Centre, CH1 1ER CHESTER, GB
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Das sagen Bewerter
Thank you Sarah and Hayden for wonderful service and helping to choose the correct perfume. Ironically I went in for a certain perfume, I purchased that along with another bottle promoted by the wond... Mehr ansehen
Unternehmen hat geantwortet
Incredible customer service, was served by Sarah and she helped me find scents suited to what I liked in another perfume and went above and beyond. She found me a perfume to take as a sample in their... Mehr ansehen
Unternehmen hat geantwortet
Popped in with my mum last week and was blown away by the level of service provided by Sophie. She took the time to explain the current promotions and gave fantastic advice on products. Sophie is such... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Parfümerie
- Kosmetikproduktanbieter
- Parfum- und Kosmetikanbieter
- Kosmetikgeschäft
- Anbieter von Duft- und Aromastoffen
- Fachhandel für Haarpflegeprodukte
Vom Unternehmen geschrieben
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kontaktinformationen
7 Newgate Row, The Grosvenor Shopping Centre, CH1 1ER, CHESTER, Vereinigtes Königreich
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I went to the shop in Chester to return…a parcel
I went to the shop in Chester to return a parcel that I ordered by mistake ,the staff were so helpful they did everything for me
Chester store
The staff in the Chester store go above and beyond. They are so friendly and helpful and it's a pleasure to shop there.
Verwendet eventuell KI als AntworthilfeMehr lesen
Welcoming shop and very friendly staff
Welcoming shop and very friendly staff. Sophie was very knowledgeable, listened well and gave good advice. Not over pushy, which would have put me off. She and her colleague, Sarah, were very helpful.

Antwort von The Perfume Shop - Chester 30
An excellent 1st class service and…
An excellent 1st class service and great delivery service Highly recommended to all Many thanks

Antwort von The Perfume Shop - Chester 30
Fast delivery great communication all…
Fast delivery great communication all good thanks.

Antwort von The Perfume Shop - Chester 30
So helpful
So helpful. Item
Not available in store so had sent out. Fast delivery .. very happy

Antwort von The Perfume Shop - Chester 30
I sister the Chester store today and…
I visited the Chester store today and was served by Aiden. He was EXTREMELY knowledgeable of all the fragrances. He was professional and very friendly.
This guy needs a raise!

Antwort von The Perfume Shop - Chester 30
A very big thank you to Hayden 🙂
A very big thank you to Hayden who helped us with guiding us with choosing perfumes. Hayden was helpful and very patient with us and helped us with wi-fi too. Hayden deserves a payrise!!! Thank you Hayden.

Antwort von The Perfume Shop - Chester 30
fantastic offer on of 25% off
fantastic offer on of 25% off . Needed to do some Christmas shopping so took advantage , shop looked great , loads of choice ,great prices and friendly staff

Antwort von The Perfume Shop - Chester 30

Antwort von The Perfume Shop - Chester 30
Quick service and friendly staff
Quick service and friendly staff

Antwort von The Perfume Shop - Chester 30
Always receive excellent advice and…
Always receive excellent advice and guidance from the staff at Chester. Jen was very knowledgeable and I left as a very satisfied customer. If only all my retail experiences were as good as this. Thankyou

Antwort von The Perfume Shop - Chester 30
My package arrived on time and they…
My package arrived on time and they gave me three perfume samples too .
Love gift box

Antwort von The Perfume Shop - Chester 30
Thank you Sarah and Hayden for…
Thank you Sarah and Hayden for wonderful service and helping to choose the correct perfume. Ironically I went in for a certain perfume, I purchased that along with another bottle promoted by the wonderful Sarah.
It’s a lovely shop with a friendly atmosphere. The shop had lovely displays and it’s an encouraging to buy extras. Again thank you for a lovely experience both xx

Antwort von The Perfume Shop - Chester 30
Always use the delivery,it was super…
Always use the delivery,it was super fast and here in couple of days,was notified with every stage of delivery

Antwort von The Perfume Shop - Chester 30
Fabulous customer service, shop clean with amazing offers and displays.arah was so approachable and gave…
Sarah was so approachable and gave great advice regarding the product we wished to purchase.
Hayden was lovely too, they work so well as a team, excellent service.
Thank you both, we will be back very soon.

Antwort von The Perfume Shop - Chester 30
My fave shop for all aftershave and…
My fave shop for all aftershave and perfume the girls are always so helpful with our fussy selves 🤣 highly recommended 👌

Antwort von The Perfume Shop - Chester 30
I just visited the perfume shop and I…
I just visited the perfume shop and I love the warm welcome and the recommendations I got. Farhana attended to me, she was so nice to me and my friends.

Antwort von The Perfume Shop - Chester 30
I enjoyed Farhana’s experience
I enjoyed Farhana’s experience. She is a friendly staff who made me spend money.she is so knowledgeable about perfumes ,patient ,friendly and she deserves to be the best staff of the year

Antwort von The Perfume Shop - Chester 30
Popped in with my mum last week and was…
Popped in with my mum last week and was blown away by the level of service provided by Sophie. She took the time to explain the current promotions and gave fantastic advice on products. Sophie is such a friendly and helpful member of staff nothing was too much trouble. We even came back to buy more the same day. Thank you Sophie we'll definitely be back again soon .

Antwort von The Perfume Shop - Chester 30
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