The Perfume Shop - Bury St Edmonds 274 Bewertungen 

24
TrustScore 4.5 von 5

4,6

Unit 26, Arc Shopping Centre, IP33 3FB BURY ST EDMUND, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Always amazing prices for great brands. My go to for all things fragrance. Staff always super helpful especially when I take one of my teenagers who need to sniff everything!

Bewertet mit 5 von 5 Sternen

Visited the Bury St. Edmunds perfume shop today with my fiance and found the whole experience amazing. Hollie was on hand to help us find the perfect scent and didn't give up until we were happy with... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Visited The Perfume Shop in Bury St Edmunds yesterday again and the service was once more outstanding! The girls could not have been more helpful, helping me choose two perfumes for me & my partner. T... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Poor communication after requesting a stock update email. Had to send a complaint in order to get yhd advertised price. Some good deals though and postage was promt. Ladies in our local shop are very... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Parfümerie
  2. Kosmetikproduktanbieter
  3. Parfum- und Kosmetikanbieter
  4. Kosmetikgeschäft
  5. Anbieter von Duft- und Aromastoffen
  6. Fachhandel für Haarpflegeprodukte

Vom Unternehmen geschrieben

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Kontaktinformationen

  • Unit 26, Arc Shopping Centre, IP33 3FB, BURY ST EDMUND, Vereinigtes Königreich

4,6

Hervorragend

TrustScore 4.5 von 5

24 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4,6

Alle Bewertungen

(24)

35.031 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Visited the Bury St

Visited the Bury St. Edmunds perfume shop today with my fiance and found the whole experience amazing. Hollie was on hand to help us find the perfect scent and didn't give up until we were happy with our choices! 100% would recommend, top customer service from Hollie! Thanks again!

15. Juni 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Bury St Edmonds 274-Logo

Antwort von The Perfume Shop - Bury St Edmonds 274

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

The girls in there are so helpful

The girls in there are so helpful, wanted a fragrance for my husband and Michelle helped me choose the perfect one. She was so kind and patient, I would give 6 stars if I could!

20. Mai 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Bury St Edmonds 274-Logo

Antwort von The Perfume Shop - Bury St Edmonds 274

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Visited The Perfume Shop in Bury St…

Visited The Perfume Shop in Bury St Edmunds yesterday again and the service was once more outstanding! The girls could not have been more helpful, helping me choose two perfumes for me & my partner. The ribbon for my partner’s present was beautiful. Thank You Michelle & Anna, I will be back soon.

22. April 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Bury St Edmonds 274-Logo

Antwort von The Perfume Shop - Bury St Edmonds 274

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Very helpful and efficient member of…

Very helpful and efficient member of staff who dealt with the purchase in a friendly manner, many thanks.

9. April 2026
The Perfume Shop - Bury St Edmonds 274-Logo

Antwort von The Perfume Shop - Bury St Edmonds 274

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Great feeling in the store

Great feeling in the store. The manager Michelle is always so helpful in personalising the scent I’m looking for. Fab service

13. April 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Bury St Edmonds 274-Logo

Antwort von The Perfume Shop - Bury St Edmonds 274

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Great Service

Went into store today and spoke to Holly and Michelle, who went above and beyond helping me choose a fragrance for me &my Mum, they even gift wrapped my Mums fragrance with a personalized ribbon. I look forward to returning soon

9. April 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Bury St Edmonds 274-Logo

Antwort von The Perfume Shop - Bury St Edmonds 274

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Perfume delivery

Lovely shop staff and speedy delivery

12. März 2026
The Perfume Shop - Bury St Edmonds 274-Logo

Antwort von The Perfume Shop - Bury St Edmonds 274

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Fantastic Experience!

I went into the perfume shop with the intention of buying a new aftershave for myself and a new perfume for my wife, with Holly & Vidi’s help, I walked away with an amazing new smell and my wife is over the moon with her new perfume!
Holly & Vidi are the peak of customer service and I can’t thank them enough for their help! They really went above and beyond!

19. Februar 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Bury St Edmonds 274-Logo

Antwort von The Perfume Shop - Bury St Edmonds 274

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Exceptional service from Anna who made…

Exceptional service from Anna who made my visit the best experience I could imagine

14. Februar 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Bury St Edmonds 274-Logo

Antwort von The Perfume Shop - Bury St Edmonds 274

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Excellent.

9. Dezember 2025
The Perfume Shop - Bury St Edmonds 274-Logo

Antwort von The Perfume Shop - Bury St Edmonds 274

Hi,

Thanks for your feedback. Thank you so much for choosing us to shop with.

Happy New Year.

The Perfume Shop

Bewertet mit 5 von 5 Sternen

The perfume shop

The staff, couldn’t have been more helpful. Very friendly and nothing was too much trouble. It was a very pleasant experience especially as the shop was very busy .The lady that served me was so helpful, wrapped my perfumes beautifully and even printed out a personalised ribbon .

4. Dezember 2025
The Perfume Shop - Bury St Edmonds 274-Logo

Antwort von The Perfume Shop - Bury St Edmonds 274

Hi,

Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.

Thank you for choosing The Perfume Shop.

Bewertet mit 4 von 5 Sternen

Poor communication after requesting a…

Poor communication after requesting a stock update email. Had to send a complaint in order to get yhd advertised price. Some good deals though and postage was promt. Ladies in our local shop are very helpful though.

2. Dezember 2025
The Perfume Shop - Bury St Edmonds 274-Logo

Antwort von The Perfume Shop - Bury St Edmonds 274

Hi,

We appreciate your feedback and are sorry for the communication issues and pricing discrepancies you experienced. We're glad you found some good deals and that our local shop staff were helpful. We'll address your concerns to improve our service.

The Perfume Shop

Bewertet mit 5 von 5 Sternen

Extremely good service

Extremely good service. Out of stock in store but delivered to home well within estimated delivery time. Great products and friendly staff. Always helpful and ensure you get the best deals

20. November 2025
The Perfume Shop - Bury St Edmonds 274-Logo

Antwort von The Perfume Shop - Bury St Edmonds 274

Hi,

Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.

The Perfume Shop.

Bewertet mit 5 von 5 Sternen

Easy purchase and sent to my home…

Easy purchase and sent to my home address. Arrived within 2 days!

8. November 2025
The Perfume Shop - Bury St Edmonds 274-Logo

Antwort von The Perfume Shop - Bury St Edmonds 274

Hi,

Thanks for your feedback. We appreciate your kind words.

Kind regards,
Sharain - The Perfume Shop

Bewertet mit 5 von 5 Sternen

Speedy delivery 🚚 😃

Impressed with how quickly my order arrived- this is the second time ordering from the perfume shop..
will continue my custom, thank you 🤩

2. August 2025
The Perfume Shop - Bury St Edmonds 274-Logo

Antwort von The Perfume Shop - Bury St Edmonds 274

Hi,

Thanks for your positive review! We appreciate your kind words.

Kind regards,
The Perfume Shop.

Bewertet mit 5 von 5 Sternen

Excellent service

I was served by a really kind and smiley young lady. I think her name was Hollie. I was having trouble with deciding which perfume to buy for my mum and she came in extremely handy, suggesting multiple fabulous options. Thank you very much!! I really appreciated the help.

30. Juli 2025
Bewertung ohne vorherige Einladung
The Perfume Shop - Bury St Edmonds 274-Logo

Antwort von The Perfume Shop - Bury St Edmonds 274

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Bewertet mit 4 von 5 Sternen

Police

Arrived very quickly and well packaged perfect condition smaller than expected but really nice fragrance.

2. Juni 2025
The Perfume Shop - Bury St Edmonds 274-Logo

Antwort von The Perfume Shop - Bury St Edmonds 274

Thank you so much for your support.

The Perfume Shop.

Bewertet mit 5 von 5 Sternen

Really helpful staff

I went to the perfume shop in bury st Edmunds. I spoke to a staff member who I believe was called Holly. She was extremely helpful and kind. She had great knowledge of the scents and was able to pick out multiple perfumes that I ended up loving

22. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Free sample of perfume was a nice bonus…

Free sample of perfume was a nice bonus to my order.

30. März 2025
The Perfume Shop - Bury St Edmonds 274-Logo

Antwort von The Perfume Shop - Bury St Edmonds 274

Hello,

Thank you for your lovely 5* review! We really appreciate your feedback and are so happy to hear you had a great experience shopping with us.

Kind regards,
Jasmyn

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