The Perfume Shop - Burnley 302 Bewertungen 

547
•
TrustScore 5 von 5

5,0

75/77 The Mall, Charter Walk Shopping Centre, BB11 1AE BURNLEY, GB

•

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had a wonderful experience at The Perfume Shop in Bradford. Tia served us and provided excellent customer service. She was very friendly, polite, helpful, and knowledgeable about the perfumes. She m... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Called into the Burnley shop today with my friend, what a brilliant experience!! Just two ladies thoroughly spoilt and looked after by Tallulah and Georgia. We must have driven them crazy, had a good... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The service was charming and sublime. Promptly too. Thank you so much indeed Donna for the thankless job especially the token and shopping card which was registered for me

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Maryam give me lovely customer service and she was really kind with me thank you for your help

Unternehmen hat geantwortet


Unternehmensdetails

  1. Parfümerie
  2. auch in
  3. Anbieter von Duft- und Aromastoffen
  4. Fachhandel für Haarpflegeprodukte
  5. Kosmetikgeschäft
  6. Kosmetikproduktanbieter
  7. Parfum- und Kosmetikanbieter

Vom Unternehmen geschrieben

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Kontaktinformationen

  • 75/77 The Mall, Charter Walk Shopping Centre, BB11 1AE, BURNLEY, Vereinigtes Königreich

5,0

Hervorragend

TrustScore 5 von 5

547 Bewertungen

5 Sterne
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5,0

Alle Bewertungen

(547)

35.543 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Excellent customer service from Maryam

Excellent customer service from Maryam, she was very helpful - Imran Ali

21. September 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Burnley 302-Logo

Antwort von The Perfume Shop - Burnley 302

Hello Imran,

Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.

Many Thanks,

Logan

The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Jamie at the Burnley Store, amazing

Jamie at the Burnley Store was fantastic! Thank you for your incredible support.

16. September 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Burnley 302-Logo

Antwort von The Perfume Shop - Burnley 302

Hello Renzo,

Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.

Kind regards,

Logan

The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

I would definately use the shop again…

I would definately use the shop again Danielle the shop assistant was very helpful and couldn’t do enough fir me she was brilliant

15. September 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Burnley 302-Logo

Antwort von The Perfume Shop - Burnley 302

Hello Julie,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,

Logan

The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Fantastic customer service from Georgia in Burnley…

I was served by Georgia in Burnley branch and the service was brilliant. Georgia was friendly, very helpful and knowledgeable. Georgias lovely attitude and overall standard of customer service really stood out and I would not hesitate to return when buying a new fragrance.

11. September 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Burnley 302-Logo

Antwort von The Perfume Shop - Burnley 302

Hi Amy,

Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.

Many Thanks,

Logan

The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Really nice people

Really nice people
Never smells bad in there
Have all the cologne you need

13. September 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Burnley 302-Logo

Antwort von The Perfume Shop - Burnley 302

Hello James,

Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.

Kind regards,

Logan

The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Very helpful.

8. September 2026
The Perfume Shop - Burnley 302-Logo

Antwort von The Perfume Shop - Burnley 302

Hello James,

Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.

Many Thanks,

Logan

The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

The young lady who served me

The young lady who served me, Georgia, was extremely helpful and knowledgeable. She helped me make a choice of perfumes and to try new ones.

11. September 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Burnley 302-Logo

Antwort von The Perfume Shop - Burnley 302

Hello Marjorie,

Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.

Kind regards,

Logan

The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

I went in today for a refill

I went in today for a refill ! And came out with a Georgeous new perfume that i would never have tried if jade had not introduced me to it. I just mentioned the types of fragrances that appeal to me and she pulled out a few that I liked. So basically just to say great service from Jade.

9. September 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Burnley 302-Logo

Antwort von The Perfume Shop - Burnley 302

Hello Judith,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,

Logan

The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Served by imma and maryam

Served by imma and maryam, great customer service, really helpful and quick, happy with the overall experience, will be coming back here 😊

5. September 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Burnley 302-Logo

Antwort von The Perfume Shop - Burnley 302

Hi Benjy,

Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.

Many Thanks,

Logan

The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

A girl call Georgia assisted me today…

A girl call Georgia assisted me today very well she suggested me very good and long lasting perfumes for my father she was so kind and lovely. It was great experience because of Georgia.

2. September 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Burnley 302-Logo

Antwort von The Perfume Shop - Burnley 302

Hello,

Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.

Many Thanks,

Logan

The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Served by Danielle

Served by Danielle, fantastic customer service, friendly, very helpful and knowledgable around perfumes.

1. September 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Burnley 302-Logo

Antwort von The Perfume Shop - Burnley 302

Hello,

Thank you so much for your 5⭐ review! We’re really pleased to hear that you had such a positive experience shopping with us. We truly appreciate your feedback and hope to welcome you back again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

I can’t recommend the Burnley store…

I can’t recommend the Burnley store enough! We had a fantastic experience from the moment we walked in, largely thanks to Jamie. He was incredibly attentive, patient, and went above and beyond to make sure we were completely taken care of. Outstanding service!

1. September 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Burnley 302-Logo

Antwort von The Perfume Shop - Burnley 302

Hello,

We really appreciate your 5⭐ review! It’s always lovely to hear when our customers have had a great experience with us, and we’re so pleased this was the case for you.

Thank you again for your support, and we hope to see you shopping with us again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Served by Tallulah a very nice young…

Served by Tallulah a very nice young girl who was helpful throughout. Could t ask for better service.

28. August 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Burnley 302-Logo

Antwort von The Perfume Shop - Burnley 302

Hello,

Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us.

We look forward to assisting you again in the future.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Brilliant Sevice

Jamie was fantastic, I knew what perfum i wanted but could remember the name, he knew immediately. Really friendly service!

28. August 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Burnley 302-Logo

Antwort von The Perfume Shop - Burnley 302

Hello,

We really appreciate your 5⭐ review! It’s always lovely to hear when our customers have had a great experience with us, and we’re so pleased this was the case for you.

Thank you again for your support, and we hope to see you shopping with us again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Great service

Great service. Very helpful staff particularly Amina.

30. August 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Burnley 302-Logo

Antwort von The Perfume Shop - Burnley 302

Hello,

Thank you so much for your 5⭐ review! We’re really pleased to hear that you had such a positive experience shopping with us. We truly appreciate your feedback and hope to welcome you back again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Amina helped me pick out a lovely…

Amina helped me pick out a lovely perfume for my husbands birthday and was patient when I was undecided and gave me advice when needed. All the staff were super lovely and would come back here when wanting perfume in the future

30. August 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Burnley 302-Logo

Antwort von The Perfume Shop - Burnley 302

Hello,

We really appreciate your 5⭐ review! It’s always lovely to hear when our customers have had a great experience with us, and we’re so pleased this was the case for you.

Thank you again for your support, and we hope to see you shopping with us again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Nipped into the store to get a birthday…

Nipped into the store to get a birthday gift for a friend. Both Georgia and Jamie were very welcoming and helpful and they helped pick out the perfect gift. Very happy with the customer service.

29. August 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Burnley 302-Logo

Antwort von The Perfume Shop - Burnley 302

Hello,

Thank you so much for your 5⭐ review! We’re really pleased to hear that you had such a positive experience shopping with us. We truly appreciate your feedback and hope to welcome you back again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

10 star service

Popped in today to treat myself Georgia was very helpful. Friendly knowledgeable and extremely nice. It was a pleasure to deal with her

28. August 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Burnley 302-Logo

Antwort von The Perfume Shop - Burnley 302

Hello,

We really appreciate your 5⭐ review! It’s always lovely to hear when our customers have had a great experience with us, and we’re so pleased this was the case for you.

Thank you again for your support, and we hope to see you shopping with us again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Today went in the shop I greeted by…jamie

Today went in the shop I greeted by Jamie and he was very helpful and kind. Great experience

28. August 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Burnley 302-Logo

Antwort von The Perfume Shop - Burnley 302

Hello,

Thank you so much for your 5⭐ review! We’re really pleased to hear that you had such a positive experience shopping with us. We truly appreciate your feedback and hope to welcome you back again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Brilliant staff

Called into the Burnley shop today with my friend, what a brilliant experience!! Just two ladies thoroughly spoilt and looked after by Tallulah and Georgia. We must have driven them crazy, had a good laugh and they were charm themselves, nothing too much trouble, brilliant rap ore and came away so happy’ we’ll be back to see them soon, 10 /10 girls!!!!!

26. August 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Burnley 302-Logo

Antwort von The Perfume Shop - Burnley 302

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

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