The Perfume Shop - Braintree 144 Bewertungen 248

TrustScore 5 von 5

4,9

Unit 49, Freeport Braintree, Charter Way, Chapel Hill, Braintree, CM77 8YH ESSEX, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Went into shop at Braintree village didn’t have my perfume young man on the till said he would honour shop price and have it sent to home. It arrived the very next day! Impressive. Thank you and I lov... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Quick, reliable free delivery service, good packaging and unexpected free gift. Will use again as also obtained very decent discount as perfume unavailable in store to purchase at time.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Sam at the Braintree Freeport’s store was AMAZING. Very helpful with very indecisive customers. He knew what he was talking about and offered lots of options and advice. Two very happy customers who w... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Very lovely customer service would come and shop again Sindy was very helpful.

Unternehmen hat geantwortet


Unternehmensdetails

  1. Parfümerie
  2. Kosmetikproduktanbieter
  3. Parfum- und Kosmetikanbieter
  4. Kosmetikgeschäft
  5. Anbieter von Duft- und Aromastoffen
  6. Fachhandel für Haarpflegeprodukte

Vom Unternehmen geschrieben

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Kontaktinformationen

  • Unit 49, Freeport Braintree, Charter Way, Chapel Hill, Braintree, CM77 8YH, ESSEX, Vereinigtes Königreich

4,9

Hervorragend

TrustScore 5 von 5

248 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 5 von 5 Sternen

The perfume shop

Easy ordering and products affordable.

7. April 2026
The Perfume Shop - Braintree 144-Logo

Antwort von The Perfume Shop - Braintree 144

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Very quick service

Went into shop at Braintree village didn’t have my perfume young man on the till said he would honour shop price and have it sent to home. It arrived the very next day! Impressive. Thank you and I love my perfume miss dior.

7. April 2026
The Perfume Shop - Braintree 144-Logo

Antwort von The Perfume Shop - Braintree 144

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Professional

Quick, reliable free delivery service, good packaging and unexpected free gift. Will use again as also obtained very decent discount as perfume unavailable in store to purchase at time.

30. März 2026
The Perfume Shop - Braintree 144-Logo

Antwort von The Perfume Shop - Braintree 144

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Staff member very helpful

Staff member very helpful. Delivery even better. Thank you so much.

18. März 2026
The Perfume Shop - Braintree 144-Logo

Antwort von The Perfume Shop - Braintree 144

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

The customer service was brilliant in…

The customer service was brilliant in Braintree. My husband and I were assisted by Sam who was unbelievably helpful, welcoming and knowledgeable (not only about the scent but the brands and latest perfume, actually everything I would like to know, when I have an idea of what I want but wouldn’t know were to begin). I am not the easiest customer as I have certain scents I like but I switch perfume so much I cannot remember names or brands . Sam picked out all the perfect scent options and discussed the staying power (they normally only last a couple of hours on me no matter how much I pay out) I now have a perfume that has lasted on my skin and smells amazing (have already had compliments from strangers) and at perfect price. Also loving the travel atomiser that can be filled for me in store with choice of perfume, perfect for in handbag so glad Sam told us about it. Honestly, new shop and layout great, seems like so much more for choice.

10. März 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Braintree 144-Logo

Antwort von The Perfume Shop - Braintree 144

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Loving staff

I always find a good deal here but the most alluring thing is the fine and loving temperament of the sales team.

17. Februar 2026
The Perfume Shop - Braintree 144-Logo

Antwort von The Perfume Shop - Braintree 144

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 4 von 5 Sternen

Great service and all staff is very…

Great service and all staff is very kind😁

18. Februar 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Braintree 144-Logo

Antwort von The Perfume Shop - Braintree 144

Hello Botan,

Thank you for your 4⭐ review! We truly value your feedback and are delighted to hear about the kind service you experienced. We hope to assist you again.

Kind regards,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Best costumer service

27. Januar 2026
The Perfume Shop - Braintree 144-Logo

Antwort von The Perfume Shop - Braintree 144

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Quick service

The staff member in the shop was very helpful and ordered the item I wanted for me. The item was posted to me and received within a few days.

14. Januar 2026
The Perfume Shop - Braintree 144-Logo

Antwort von The Perfume Shop - Braintree 144

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Always lovely perfume

Always lovely perfume.
Got a bottle of si on the app.
Delivery was excellent & packed well.
Good price also.
Usually I go to Freeport in Braintree to buy a bottle. 😃

3. Januar 2026
The Perfume Shop - Braintree 144-Logo

Antwort von The Perfume Shop - Braintree 144

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen
The Perfume Shop - Braintree 144-Logo

Antwort von The Perfume Shop - Braintree 144

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Very helpful staff.

I visited this store twice during the run up to Christmas and on both occasions was dealt with by two very helpful assistants. On the first occasion I was able to buy straight away the perfume I had come in for and it was all done very courteously, despite having a lot of customers waiting. On the second occasion, a last minute Christmas gift, the item I wanted was out of stock, but the Manager tried to accommodate my requirements by offering a deal on two 50cl bottles instead of the 100cl bottle I required. I declined that offer and was then offered to have the item ordered and delivered to my home just before Christmas. I was to ring the store if the item hadn't arrived by the Saturday before Christmas. This was reassuring and so I decided to do that. The perfume arrived at home on the due date and all was well. Very well handled sale and good service!

17. Dezember 2025
The Perfume Shop - Braintree 144-Logo

Antwort von The Perfume Shop - Braintree 144

Hi,

Thanks for your feedback. It's great to hear of your 5* experience, have a lovely New Year.

The Perfume Shop

Bewertet mit 5 von 5 Sternen

Lady in the perfume shop was very…

Lady in the perfume shop was very helpful, my order arrived when she said it would, very pleased with the service I received.

16. Dezember 2025
The Perfume Shop - Braintree 144-Logo

Antwort von The Perfume Shop - Braintree 144

Hi,

Thanks for your lovely feedback & for choosing us to shop with us.

The Perfume Shop

Bewertet mit 5 von 5 Sternen

I met Amber

I met Amber. S, at the braintree store what a great young lady. Amazing attitude and very understanding. Read the room great definitely could run a shop. I gave her limited info about product knowledge but Amber figured it out. People like her (not many) make it worth coming out to shop. Thanks again.

17. Dezember 2025
Bewertung ohne vorherige Einladung
The Perfume Shop - Braintree 144-Logo

Antwort von The Perfume Shop - Braintree 144

Hi,

Thanks for your 5* feedback!

The Perfume Shop

Bewertet mit 5 von 5 Sternen

Great Service.

Arrangement was made to have the perfume it wanted to be delivered to my home address as it was out of stock in store. It was ordered Saturday and delivered Monday. Great service

6. Dezember 2025
The Perfume Shop - Braintree 144-Logo

Antwort von The Perfume Shop - Braintree 144

Hi,

Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.

Thank you for choosing The Perfume Shop.

Bewertet mit 5 von 5 Sternen

Sam was absolutely amazing and provided…

Sam was absolutely amazing and provided an above and beyond service! 100% recommend the Braintree outlet store.

Definitely pop in and you’ll be well looked after!

10. Dezember 2025
Bewertung ohne vorherige Einladung
The Perfume Shop - Braintree 144-Logo

Antwort von The Perfume Shop - Braintree 144

HI,

Thank you for your lovely feedback. It's great to hear of your 5* experience with us.

Thank you.
The Perfume Shop

Bewertet mit 5 von 5 Sternen

helpful and knowledgeable staff

helpful and knowledgeable staff in the shop- couldn't do more to help me with my choice and get it delivered

3. Dezember 2025
The Perfume Shop - Braintree 144-Logo

Antwort von The Perfume Shop - Braintree 144

Hi,

Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.

Thank you for choosing The Perfume Shop.

Bewertet mit 5 von 5 Sternen

I went into the perfume shop I

I went into the perfume shop I purchased a bottle of my favourite after shave on Saturday and it was delivered to my home address Monday morning thats what i call service

15. November 2025
The Perfume Shop - Braintree 144-Logo

Antwort von The Perfume Shop - Braintree 144

Hi,

Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.

Kind regards,
Sharain - The Perfume Shop

Bewertet mit 5 von 5 Sternen

Sam was very helpful and professional

Sam was very helpful and professional. Will be returning in the future

25. November 2025
Bewertung ohne vorherige Einladung
The Perfume Shop - Braintree 144-Logo

Antwort von The Perfume Shop - Braintree 144

Hi,

Thanks for lovely response and we are happy you had a 5* experience with us.

The Perfume Shop

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