Penny is a superstar, a month ago we were just walking by the shop and she showed us her best collection of perfumes, answered all our quirky questions with a smile on her face. Today when she came, s... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit W9, St Nicholas Centre, St Nicholas St, AB10 1HW ABERDEEN, GB
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Das sagen Bewerter
Penny is the best! Every time I walk into the Bon Accord store, she makes me feel so welcome with her warm, friendly, and lovely attitude. She is always pleasant, approachable, and happy to help, ma... Mehr ansehen
Unternehmen hat geantwortet
My partner and I visited the shop to check some perfumes out. I would like to give a big shout out to the staff, especially Penny who was absolutely brilliant, she suggested great stuff and we came ho... Mehr ansehen
Unternehmen hat geantwortet
We were served by Jill at the Aberdeen, St Nicholas Store. She was very helpful, warm and interactive when assisting us. She also ensured that our gift was wrapped with the utmost precision and detail... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Parfümerie
- auch in
- Anbieter von Duft- und Aromastoffen
- Fachhandel für Haarpflegeprodukte
- Kosmetikgeschäft
- Kosmetikproduktanbieter
- Parfum- und Kosmetikanbieter
Vom Unternehmen geschrieben
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kontaktinformationen
Unit W9, St Nicholas Centre, St Nicholas St, AB10 1HW, ABERDEEN, Vereinigtes Königreich
4,8
Hervorragend
599 Bewertungen
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EXCELLENT CUSTOMER SERVICE
We visited the perfume shop, not really intending on buying anything, but the excellent customer service from Cara and Jill, with all of their positive suggestions and knowledge, convinced us to buy some products. Their great interaction and friendliness ensured we'd go back again, and this was fantastic service and how you like to be treated when visiting any shop. I would highly recommend a visit and the ladies are a credit to the business, without any doubt.
Paul O' Connor MBE.
30. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service
Excellent service. Staff were very personable and helpful. Thanks Penny my "friend " loved his aftershave.
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Penny was very nice and helpful deffos…
Penny was very nice and helpful deffos come back again :))
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I met Sadia at the Bon Accord perfume…
I met Sadia at the Bon Accord perfume shop and she was very welcoming and did not withhold any information from me.. you go girl.
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a wonderful experience with Penny…
I had a wonderful experience with Penny at The Perfume Shop at Bon Accord Aberdeen . She was friendly, attentive, and really took the time to help me find exactly what I was looking for. Her knowledge and warm approach made the whole visit feel easy and enjoyable. Thank you, Penny, for such lovely service!🌷
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Antwort von The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience!
Great experience!! Looking to get my wife the perfect gift to day and thanks Naiyeda and Jill for the help. Excelent customer service!!
21. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I haven’t even recieved my item yet…
I haven’t even recieved my item yet it’s been two weeks
8. März 2026
Antwort von The Perfume Shop - Aberdeen 62
Hello,
I’m really sorry to hear you haven’t received your item yet. I’ve looked into this, and as you have a few recent orders, please reach out to our Customer Service department with the order number you’re referring to so we can investigate and resolve this for you as soon as possible. I apologise again for the delay and any inconvenience caused.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Antwort von The Perfume Shop - Aberdeen 62
Hello,
Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I ordered 3 bottles of perfume…
I ordered 3 bottles of perfume contacted the shop. They said it was at the Notting depot. Still not recieved them. Well over a week ago
6. März 2026
Antwort von The Perfume Shop - Aberdeen 62
Hello,
Thank you for your feedback. I’m very sorry for the inconvenience this has caused. After looking into your order, I can see that both parcels were unfortunately lost in transit with Royal Mail.
I have personally reached out to ensure this is resolved for you and we will work to get this sorted as quickly as possible.
Thank you for your patience, and I sincerely apologise again for the disruption.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Penny & Cara = Dream Team
Went in here to purchase something for my mum for Mother's Day & her birthday, which coincidentally fell on the same day this year. Was served by the lovely Penny & was asked my budget & was given wonderful service & recommendations, along with her equally lovely colleague Cara. Was really nice to have a wee chat with the 2 of them & tell them how spoiled the mother was going to be this year. Would definitely recommend this service with a smile & friendly vibes
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Antwort von The Perfume Shop - Aberdeen 62
Hello Saad,
I sincerely apologise for the confusion and the delay you experienced. After looking into this, I can see that your order unfortunately got lost in transit with Royal Mail. As part of our process, we have to wait 6 working days before a Lost in Transit claim can be processed.
I can now confirm that this has been resolved and your refund has been processed. We truly appreciate your patience while we worked to resolve this for you.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Wonderful staff love coming here!
Wonderful staff love coming here!
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Just met PENNY
Just met PENNY! Amazing, lovley lady ! Helpfull and very kind. Thanks Penny and see you soon!;)
Daria
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was not supposed to buy coz I just…
I was not supposed to buy coz I just came back from Philippines but this kind hearted gorgeous woman name Penny always wearing the nicest hello and smile so I said to myself I need to buy something coz Im sure I will have the best service experience again l!well done!excellent service!God bless x
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic
Another fantastic experience at the Perfume shop today with Cara and Penny. Been using this branch for over 20 years. Cara always keeps me right with all the new fragrances and the best deals, always feel well looked after. She’s really patient and really listens to my requirements. Would totally recommend this branch. And I am sure I will be back again soon. Thanks again for your help ladies.
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service
4. März 2026
Antwort von The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience in The Perfume Shop
When I visited The he Perfume Shop today I had a very good experience, the Assistant Morag was very experienced, and had a wide knowledge on all the products which were available.
This makes my visit to The Perfume Shop very good and I would highly recommend everyone to visit this shop.
7. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
OMG!!!
OMG!!!
Penny made my whole day 🥹❤️
I called her mummy😂
She is such a sweet soul!
I’ve got lots to say but yes she is good one❤️✨
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing Interaction with Penny
It was an amazing experience to say the least. I ended up getting a rabbane perfume( settles down into a soft scent) that I absolutely loved and funny enough it was a personal recommendation from Penny, who was an absolute delight, she was very patient, kind and helpful. Honestly we all need a little bit of kindness during these days and Penny was mine today.
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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