The ThemeHunk team are fantastic. Always available and extremely professional. Their support deserves far more than just five stars. Zoey, who represents the front office, is particularly kind and hig... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
The ThemeHunk team are fantastic. Always available and extremely professional. Their support deserves far more than just five stars. Zoey, who represents the front office, is particularly kind and hig... Mehr ansehen
Unternehmen hat geantwortet
Had an issue with the customizer plugin (hunk companion). It wasn't letting me make edits. When clicking on the pencil icon, nothing happened. I sent an email and received a reply the next day,... Mehr ansehen
Unternehmen hat geantwortet
I am very impressed with the e-commerce theme from themehunk, it's not easy to find a good big ecommerce theme like shop mania with attractive and clean layout design. I am a big fan of Gutenber... Mehr ansehen
I think the software would have been ok, However, testing the free version did not give me enough to pull the trigger on a purchase to fully assess the product. At the very least the I should have bee... Mehr ansehen
Unternehmen hat geantwortet
We create premium WordPress themes and plugins designed for performance, security, and long-term success. With over 10 years of industry experience, the expert team behind ThemeHunk combines technical excellence with refined design to deliver products that truly stand out. Our solutions are built to be fast, scalable, and user-friendly, making them ideal for businesses, creators, and professionals alike. We focus on clean code, modern standards, and seamless compatibility, ensuring every theme performs flawlessly. Once you experience the quality and reliability of our WordPress products, you will never need to look elsewhere.
Bhopal, Indien
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I purchased the product and installed the plugins and next thing I know EVERYTHING I had already built was all messed up. I reached out to customer service and got no response, so I asked for a refund and now I am being told I asked for it 1 day outside the 14-day window. Customer response time is not what it should be for a company like this. I have had to pay a company $1500 to fix my site and undo everything that these plug ins did.

Antwort von ThemeHunk
I haven't tried it yet, but from the video I watched on YouTube, I think it'll be a great experience.

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Great support, competent personnel, fast fix of all issues and custom coding <3

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helped clearly and professional way. Thanks

Antwort von ThemeHunk
I had a fantastic experience with the support team! They were incredibly helpful, quick to respond, and went above and beyond to solve my issue. It’s rare to find such dedicated and professional support these days. Highly recommended!
The theme is amazing and the perfect birthday gift to myself 😍🤩 it does exactly what I want is super easy to use, I can't wait to purchase a lifetime bundle and tell my friends 💃🏻💃🏻💃🏻❤️😍🥰
Good. Customization easily. Good Customer supprt.
Expert service, and always available to help. Great service
was able to solve my problem quickly and efficiently
Good service for technical team. Help me so much for website technical problems. Highly recommended to you
I’d like to thank the team at ThemeHunk for helping me figure out what was causing the misaligned comments on my site. Their response was clear, and they quickly pointed me in the right direction. I appreciate their effort and support. I’ll be exploring ways to fix the issue now that I understand the cause. Great support experience overall!
My experience has been great because of one person and that is Nitesh. He is my main point of contact, and has worked with me daily to ensure a smooth operation of my website development, security, and operation. He is also readily available for any changes I may need.
no support at all unless you pay $39 monthly, the minute you purchase the product you are on your own, they never respond to any ticket, to get any service, must pay, even though, the advertisement on their website says premium support, very misleading and disappointing

Antwort von ThemeHunk
I needed a little bit of help to get my theme going and the response to my support request was very prompt and helpful. The documentation and tutorial videos are also very good.
Well, Zoey understood my problem and was able to sort it out.
It would be nice to be able to reach out to her if I hit a problem.
I would recommend these people anytime.
Thank you team
They are always responsive to questions about their products and when I had a support issue that needed to be resolved, which was resolved promptly.
I recently had the pleasure of trying out a free Theme from an outstanding online company. I started with their complimentary offering and quickly realized I had to take the plunge into their paid product.
Now, I’m a stickler for not just great products but exceptional support, too. And let me tell you, I was blown away by the stellar customer service I received.
As a 55-year-young Website designer, I've seen the good, the bad, and the downright ugly when it comes to service. But this company's support team? They’re the crème de la crème.
Attentive, understanding, and genuinely enthusiastic about helping—they made my entire experience not just seamless, but downright delightful.
I genuinely appreciate their unwavering commitment to customer satisfaction. I wholeheartedly recommend their products and services to anyone who values top-notch quality, backed by unparalleled support.
I hate leaving 1 stars this seems like it will only let you use certain areas if you pay and that may not be a guarantee to work also some of the area on the free templates do not work. Had enough going to use and buy the Astra theme they give more options and the plugins works for free as I have been testing various styles. Not worth the hassle and their support is useless unless you use the buy or going to pay. Then you may get a response other than that. Don't like it for the sheer fact and I wasted days of my life on areas that are suppose to work and don't. It is a no for me.
I think the software would have been ok, However, testing the free version did not give me enough to pull the trigger on a purchase to fully assess the product. At the very least the I should have been able to see the contact emails. Might suggest you open this up to a 7 day free trial so a customer can determine if this will meet their needs.

Antwort von ThemeHunk
I am new wordpress developer and currently I am working on free version of Theme Hunk theme Top Store. I requested for support of free version. The support team member is very kind and he help me same time. I am very thankful to Theme Hunk Team.
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.