Hub Controller Bewertungen 

65
TrustScore 1.5 von 5

1,5

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

my tenant installed this hub controller and after repeated tries Ive failed to get it to work and my tennant has dissapeared after guaranteeing it worked. can anyone let me know why it simply will no... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Applied for the controller and was delighted to be chosen. Fitting went fairly ok but I had to buy a booster for my internet to reach the controller so set up took a while. Manual settings worked unt... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

This worked brilliantly in my home for years, then broke down. I was told they had no engineers working in my area so I’d have to employe an electrician myself to uninstall it and put in and ordinary... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Absolutely shocking that they’re trying to charge for a product via monthly subscription which was already paid for up front. My 84 yr old vulnerable mother in law with breathing issues is now unable... Mehr ansehen

Unternehmensdetails

  1. Elektronikunternehmen

Vom Unternehmen geschrieben

Hub Controller is the only heating control on the market which is proven to save you at least €274. Saving money while saving the planet.


Kontaktinformationen

1,5

Ungenügend

TrustScore 1.5 von 5

65 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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1,5

Alle Bewertungen

(65)

2 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Horrendous company…

Absolutely shocking that they’re trying to charge for a product via monthly subscription which was already paid for up front. My 84 yr old vulnerable mother in law with breathing issues is now unable to switch on her heating on a cold Friday night in February and with no out of hours support that I can find I’m not sure how to help her. Horrendous company.

24. Februar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Took part in their SEAI trial and got…

Took part in their SEAI trial and got the free install etc. Was promised that if I give them access to usage and previous heating accounts / participated in the trial that it would be free for life... that hasnt worked out so well now with them deciding to charge for it, even though they already got money for it from the SEAI. When they installed it the installer removed the old thermostat controller / heating controller as they said I no longer needed it. Now I will have to replace all that at the cost of a few hundred. They are essentially looking to charge their customers for what the government already paid them in grant money for. I would steer clear as they cannot be trusted. Plenty of other smart thermostats out there now that don't charge you a subscription fee.

16. Januar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Facebook in Ireland fined because users…

Facebook in Ireland fined because users cannot use the service without agreeing to the new "terms and conditions" I know its a totally different application but its the same situation as hubcontroller you won't be able to use the service unless you agree to the new "terms and conditions "

25. November 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Absolute joke of an Irish company

Absolute joke of an Irish company, ignore emails, make promises with timelines, in the end stated they were no longer installing under the scheme (after a year of stringing us along).

Should be ashamed of yourselves.

15. Dezember 2021
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

This worked brilliantly in my home for…

This worked brilliantly in my home for years, then broke down. I was told they had no engineers working in my area so I’d have to employe an electrician myself to uninstall it and put in and ordinary switch and then send the hun back to them and they would fix it, at my cost. Need ing heat I rang an electrician who said he wasn’t touching an hun controller product that they should come out themselves to fix it! Now what do I do?

11. November 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Disappointed would be an understatement

22% of 1-star reviews say it all.
Since the system has been installed, I have had nothing but problems. The first installer messed up my heating and hot water leaving my heating constantly running for over a week (expensive, no comeback offered), the second installer made no difference, and finally, the third installer seemed to get the heating system running.
We have had hot water problems since then as the system does not heat water properly during the summer months leaving me to depend on my immersion heater which has been tripping out intermittent since they did their "work". The idea of dealing with them again sickens me, I have been quoted up to €800 to revert the system to its original state, more expense.
For a system that is supposed to save money and reduce gas usage, it is a terrible disappointment.
10 months into the experience, I would recommend avoiding without the go-ahead of your own gas heating installer, which sort of defeats the purpose of FREE.
For a project that has been funded by the state, it leaves a lot to be desired.

1. Februar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Best invention ever. I love my HUB

Got hub controller fitted about 18 months ago saw it advertised and thought another gimmick. How wrong I was it is the best and most simple gadget to use I have ever experienced. The peace of mind it gives me knowing that I won’t have to go home to cold house turn the heat on through the app before I get home.And even more importantly the heating will not be left on when we are out of the house. It’s thanks to hub I realise how much heating I was wasting. My oil bill has been cut by a quarter at least.
Even the installer was a very professional
Pleasant man spent as much time as o needed to explain all to me. Thank ypo

23. Juni 2021
Bewertung ohne vorherige Einladung
Hub Controller-Logo

Antwort von Hub Controller

Hi Carmel
Thank you so very much for sharing your experience with us. We are really happy to see that you like our product and service, and reading this really put smiles on our faces! We are really happy to have you as a part of our HubCommunity!
Have a wonderful day!
Goran

Bewertet mit 1 von 5 Sternen

Very disappointed

Applied for the controller and was delighted to be chosen. Fitting went fairly ok but I had to buy a booster for my internet to reach the controller so set up took a while. Manual settings worked until I got my WiFi extended.
Controller didn’t work for long and even though I called and sent emails I was left without any follow up and more importantly without heat or hot water at a cost to get an emergency plumber in to get the basics back working. I’d rather have the simple timer system that works any day.

18. Mai 2021
Bewertung ohne vorherige Einladung
Hub Controller-Logo

Antwort von Hub Controller

Hi Tracy
Thank you for giving us your feedback and writing this review. I am sorry to hear that you've experienced technical issues and that you didn't get an answer from our support team. This is not something that usually happens since our support team answers every email they get, but it could be a case of wrong spelling or technical issue of some kind.
Goran

Bewertet mit 4 von 5 Sternen

I had my hub installed for free nearly…

I had my hub installed for free nearly 2years its very convenient, the remote control features are great. It works well , I recently had to use the tech support and they were very efficient.

18. Mai 2021
Bewertung ohne vorherige Einladung
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Antwort von Hub Controller

Hi Tom
Thank you very much for your review and feedback. I am happy to hear that the technical issue you faced has been resolved. Our support team is always happy to help!
Goran

Bewertet mit 5 von 5 Sternen

Easy to understand and use

Easy to understand and use. Saved me money and very convenient

18. Mai 2021
Bewertung ohne vorherige Einladung
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Antwort von Hub Controller

Hi Patrick
Thank you very much for giving us a review here. We are really happy to hear that the HubController has saved you money and that it is convenient and easy to use - it is exactly how we wanted to help our customers! Have a nice day!
Goran

Bewertet mit 5 von 5 Sternen

Trouble free technology

Simple to understand the user friendly menu to setup schedules etc. On screen temperature display gives a great guideline for settings.

18. Mai 2021
Bewertung ohne vorherige Einladung
Hub Controller-Logo

Antwort von Hub Controller

Hi John
Thank you very much for giving us a review here. We are really happy to hear that you like HubController's features we implemented to make it easy and simple to use while delivering savings. :)
Have a nice day!
Goran

Bewertet mit 5 von 5 Sternen

Don't know how I managed without it!

I've had the Hub Controller for a few years now and I wonder how I managed without it. It's so convenient and I love that I can turn on my heating while I'm on my way home. I had a few minor problems over the years and the people in Hub were very helpful and got it sorted very quickly.

18. Mai 2021
Bewertung ohne vorherige Einladung
Hub Controller-Logo

Antwort von Hub Controller

Hi Finola
Wow! Thank you so very much for this review. We really appreciate it! :)
Have a nice day!
Goran

Bewertet mit 5 von 5 Sternen

Excellent - highly recommend

We have our hub controller a couple of years now and we love it! It really makes life so much easier to manage your heating and it is very user friendly. No messing with heating timers anymore. Would highly recommend!

18. Mai 2021
Bewertung ohne vorherige Einladung
Hub Controller-Logo

Antwort von Hub Controller

Hi Tanya
Thank you for giving us this amazing review. We really appreciate it a lot and we're happy to hear that the HubController improved the way you use your heating.
Have a nice day!
Goran

Bewertet mit 4 von 5 Sternen

Hi ,I have had the Hub for a while now…happy customer.

Hi ,I have had the Hub for a while now and I find it great. During the winter before getting home using the phone to put the heating on and walking into heat is a real plus also sitting you can put it on or off whatever suits.

18. Mai 2021
Bewertung ohne vorherige Einladung
Hub Controller-Logo

Antwort von Hub Controller

Hi Esther
Thank you for giving us a review here! We are really happy to hear that you like the HubController and that you find it easy to use. This is exactly what we aimed for - to make it user friendly and convenient.
Have a nice day!
Goran

Bewertet mit 2 von 5 Sternen

The hub controller has not worked…

The hub controller has not worked properly since it was installed. It will not work from mobile on certain occasions which is of no use.

18. Mai 2021
Bewertung ohne vorherige Einladung
Hub Controller-Logo

Antwort von Hub Controller

Hi Hazel
Thank you for giving us a review here. I am sorry to hear that you've experienced issues with your HubController. Could you send an email to support@hubcontrols.com and give us more details about the issue? Our support team will be happy to resolve this for you.
Goran

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