The Delivery Group Bewertungen 

110
•
TrustScore 3 von 5

2,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Their rating on here means no company should be using them to send out orders. Still no package, still no update, no response to emails for five days. Trash company. Why are companies using them to d... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Not very impressed at all. They take an age, compared to other couriers. The tracking is completely shambolic, updating on every thing that happens to your parcel (14 steps in 3 days, none of which in... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We have worked with The Delivery Group for over ten years and the relationship goes from strength to strength. What sets them apart is the genuine access to senior management and the depth of market k... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The Delivery Group has not only been great in handling our e-commerce packets over the past 4 years, but also a fantastic partner to help our business grow. Matt, our account manager is always at th... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Logistikdienst
  2. Transport- und Versandservice

Vom Unternehmen geschrieben

The Delivery group offers a wide range of Bespoke logistics services, powering E-commerce solutions domestically and internationally. We solve your complex shipping needs whether this be single piece items, Fulfilment solutions, Technology or specialised services, we are on hand to help.


Kontaktinformationen

2,8

Akzeptabel

TrustScore 3 von 5

110 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 62 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2,8

Alle Bewertungen

(110)

56 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Random children’s stickers delivered in…

Random children’s stickers delivered to me and neighbours in false name. “Brushing scam” suspected.

21. Mai 2026
Bewertung ohne vorherige Einladung
The Delivery Group-Logo

Antwort von The Delivery Group

We appreciate you sharing your experience and want to reassure you that The Delivery Group operates purely as a business to business logistics provider and would have no involvement in mailings of this nature. We partner with a broad range of clients to move their parcels as efficiently as possible, though unfortunately there are occasions where senders use logistics networks to distribute items without the recipient's knowledge, and as the carrier management partner we do not always have visibility of what is being shipped or why. Feedback like yours is important to us and helps us work with our clients and delivery partners to continually review and raise standards across our network.

Please feel free to reach out to us directly at clientservices@thedeliverygroup.co.uk and a member of our team will be happy to assist.

The Delivery Group

Bewertet mit 1 von 5 Sternen

Awful

Awful. Claim they have delivered my package, a book, but the picture shows left it outside the stairwell and it's clearly been stolen. Even if it hadn't been stolen, leaving a book outside in cardboard packaging exposed to Scottish weather is just wrong.

26. April 2026
Bewertung ohne vorherige Einladung
The Delivery Group-Logo

Antwort von The Delivery Group

Thank you for taking the time to leave your review. Customer feedback is incredibly important to us and we carefully consider every comment we receive to help us improve the service that The Delivery Group and our delivery partners provide. We work closely with our clients and network of trusted delivery partners to ensure parcels reach their destination as efficiently as possible. Whilst we are not directly involved in the final stage of the delivery journey, we take every customer's experience seriously and use feedback like yours to review and identify where improvements can be made both internally and throughout our delivery partner networks. Please do not hesitate to get in touch with us directly at clientservices@thedeliverygroup.co.uk and one of our team will be happy to help.

The Delivery Group

Bewertet mit 1 von 5 Sternen

Harassed by employee despite requests…

Harassed by employee despite requests not to contact us

21. April 2026
Bewertung ohne vorherige Einladung
The Delivery Group-Logo

Antwort von The Delivery Group

Thank you for taking the time to leave your review. Customer feedback is incredibly important to us and we carefully consider every comment we receive to help us improve the service that The Delivery Group and our delivery partners provide. We work closely with our clients and network of trusted delivery partners to ensure the highest standards are maintained at all times. Whilst we are not directly involved in the final stage of the delivery journey, we take every customer's experience seriously and use feedback like yours to review and identify where improvements can be made both internally and throughout our delivery partner networks. Please do not hesitate to get in touch with us directly at clientservices@thedeliverygroup.co.uk and one of our team will be happy to help.

The Delivery Group

Bewertet mit 1 von 5 Sternen

Suspicious company

Why does this company keep sending me kids tattoos and stickers for no reason? I have no idea why they do this. It's very weird and I want them to stop.
They have them 'securely' delivered by Yodel....what's it about. Delivery person knocking on my door to deliver 4 tattoos measuring no more than an average phone, and won't post them through door. This has to be scam motivated??

17. April 2026
Bewertung ohne vorherige Einladung
The Delivery Group-Logo

Antwort von The Delivery Group

Thank you for taking the time to leave your review. We take all customer feedback seriously and we would like to reassure you that The Delivery Group is a business to business logistics provider and we would not be involved in unsolicited mailings of this kind. We work closely with a wide range of clients to ensure their parcels reach their destination as efficiently as possible, however on rare occasions some senders use delivery networks to dispatch unsolicited items, and as the logistics provider we are not always aware of the nature of the contents being shipped. We use feedback like yours to review and identify where improvements can be made both internally and throughout our network. Please do not hesitate to get in touch with us directly at clientservices@thedeliverygroup.co.uk and one of our team will be happy to help provide some clarity.

The Delivery Group

Bewertet mit 1 von 5 Sternen

A Pointless Company

I don't really understand why this company exists or what benefit anyone can get from dealing with them as their entire business model seems to involve inserting themselves in the supply chain between the seller and the carrier and, as a consequence, causing anything one orders to take significantly longer to arrive.
It's truly bizarre, they seem to exist purely to make the experience of online shopping even more frustrating and annoying than it already is and that, to me at least, does not sound like a good idea.

7. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Truly terrible

Truly terrible. I ordered a book of Amazon which has still not arrived three weeks later. The tracking information says the book has been returned to the seller as the parcel was undeliverable. This is rubbish as I live in a freely accessible area & get deliveries all the time. I will never buy from any company that uses the delivery group.

16. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Absolutely a pile of shit as they have…

Absolutely a pile of shit as they have yodel with them
Nothing on their tracking site saying it was out for delivery so they turned up when I was out for 20 mins
Rebooked next day still nothing on tracking got hold of someone who could have been anywhere in the world probably with my parcel so waited in all day didn't go nowhere and nothing

5. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Automated bots and a 💩 service

Unsure what the parcel is but I was notified it was enroute to be delivered and I was away so requested to a inpost locker. It hasn’t updated in over two weeks. After contact inpost and going around in circles with their automated bot I finally spoken to a human and was advised they don’t know where it’s from, what the parcel look alike and it may have been placed in another pile and lost. They said continue to wait. The thing is I order many things and I’m still waiting for many so I don’t even know which company it is. Needless to say the delivery group is a 💩

4. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Bad.

This Delivery Group do not update package deliveries.
They do not deliver even when a package is at the destination to be delivered.
It may say "out for delivery Friday" but it is now Saturday.
Replies to e-mails do not happen.

23. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Atrocious, Unacceptable Service

Just received some critical paperwork concerning my pension... which took this company ELEVEN DAYS to deliver.
I would not be exaggerating to say that I could walk from where I live to the pension company - and then home again - in less time.
If you work for a company and are responsible for picking a supplier to deliver your letters and parcels, do not touch this company with a barge-pole - you will simply end up receiving endless complaints from angry customers. Don't be foolish and don't let this clown show tank your business for you. Stick with a reputable supplier.

22. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Stayed home all day waiting for my…

Stayed home all day waiting for my parcel as I was expecting it to arrive today. Didn't ring the bell or get a phone call, just a notification saying my order was cancelled because "customer refused parcel"?! Did they even bother trying to find the right place or....?

I thought Evri was bad but I'm not surprised now that I've seen all the other reviews on here!

I'm so appalled I've signed up just to write my first review!

22. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Bad Practices. Avoid The Delivery Group.

Today I received a small package of magazines I regularly distribute for a charity. But this time the package also included a large batch of leaflets relating to some random electrical item, totally unrelated to the charity magazines. Reading other reviews has shown that this is not a one off practice for THE DELIVERY GROUP. I don't know what they're playing at. But I don't trust them.

25. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Driver’s Uncooperative and Disruptive Behavior

The driver blocked the car park exit. I politely asked him to move slightly so I could take my car out, but he refused, insisting only on unloading his items.

Such selfish behavior reflects poorly on the company’s management. This kind of attitude and conduct only makes matters worse.

9. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

My Amazon order has TDG as a courier

My Amazon order has TDG as a courier. I got a notice that seller has dispatched my order. It was first supposed to be delivered 17th of april and then it changed to 22th of april.
Well, it didnt arrive today and I called customer service. They have no record of my package and the order tracking code is not working.
Never ordering anything if they are going to be the courier firm. Lesson learned.

22. April 2025
Bewertung ohne vorherige Einladung
The Delivery Group-Logo

Antwort von The Delivery Group

Hi,
Please could you send the details of your parcel to newenquiries@thedeliverygroup.co.uk and we will look into this for you. We don't actually deliver the items ourselves we have delivery partners that complete the final mile delivery. The final mile courier is decided by your sender. We look forward to hearing from you.
Thanks
The Delivery Group

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