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Cookaway Bewertungen 1.810

TrustScore 4.5 von 5

4,4

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Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Everything comes in one box which is exciting! I didn't need to measure out the ingredients which is another plus. Unfortunately the sea salt came in a plastic box was broken and the salt scattered ev... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

This is such a fabulous company. The recipes are so delicious and easy to do. Everything you need is neatly secure in ice packed boxes. I actually get excited opening it up!

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Fantastic meal & relatively straight forward to prepare. Could perhaps keep the cost down a little if meals were for 2 people rather than 2-3 (ours lasted for 2 big meals) & also not supply some of... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Delicious food. There was quite a bit to do with the Malaysian Night Market Experience but I rewally enjoyed making it. Friends and I enjoyed eating it too! It would have been even better if I had... Mehr ansehen

Unternehmensdetails

  1. Lieferservice
  2. Kochkurs
  3. Veranstaltungsplaner
  4. Online-Bestellservice

Vom Unternehmen geschrieben

We are a small team of foodies from around the globe who are committed to delivering joyful and fun cooking experiences. We fuel your love for cooking and allow you to recreate iconic world food menus from home with menus curated by chefs who are passionate about their unique heritage. Discover authentic recipes from global cuisines and we’ll deliver all the premium ingredients to your door, beautifully presented in eco-friendly packaging - no subscription needed.

Cookaway

Vom Unternehmen geschrieben

World Food Recipe Kits for Curious Cooks
Travel the globe without leaving your kitchen with world food recipe kits created by award-winning chefs and delivered to your door. Founded by passionate foodies Nidhi and Sahil with a star-studded array of award-winning chefs, Cookaway shares the experience of cooking and eating great recipes from around the world. With menus including Japanese, Malaysian, Greek, Spanish, Pakistani, Indian and the best of the British Isles, they believe in the value of great ingredients and the power of cooking to bring people together.
Cookaway when you want to...
With no subscription to tie you down, you can enjoy a Cookaway whenever you are feeling the love for cooking and when you want to treat yourself or loved ones, discover world food, elevate at-home dining or be adventurous in the kitchen.
How it works?
• Choose from 55+ menus from 8 world cuisines • Premium ingredients and instructions delivered to your door • Cook, eat and enjoy!

No subscription, no commitment

We won't tie you in.

We won't tie you in.
Cookaway is not a subscription service; you can order as often or as infrequently as you like. Obviously we hope you’ll want to re-order regularly, but there is absolutely no commitment.

Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

1810 Bewertungen

5 Sterne
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2 Sterne
1 Stern

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Hat 90 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

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Bewertet mit 4 von 5 Sternen

Good delivery

Good delivery, food nice and cold, good quality products, only criticism was that you had to make Alioli and if you had not made it before, it does not advice to not use cold eggs and to only use egg yolk.

23. Januar 2026
Bewertet mit 5 von 5 Sternen

Fantastic cook box - would highly recommend

Fantastic cook box. Quality of ingredients was superb and portion sizes plentiful, whole experience was excellent

23. Januar 2026
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Antwort von Cookaway

Hi Ian, we're so pleased you enjoyed cooking our Beef wellington experience that comes with an impressive beef centre cut fillet, it's one of our most loved menus. We can't wait to see you return to try another meal with us.

Thanks,
Team Cookaway

Bewertet mit 5 von 5 Sternen

Malaysian Rendang Curry

We received the Cookaway experience as a gift
We chose our first recipe to order in January and received it on time and well packaged with ice packs etc , we received all the ingredients to cook (which were also top quality for our chosen meal )and instructions which were easy to follow
The meal turned out just like the recipe booklet showed us and was very authentic and tasty having had the same meal when we were in Malaysia
Looking forward to our next cookaway experience

16. Januar 2026
Bewertet mit 2 von 5 Sternen

Overpriced

The food arrived in good time but I didn't think it was value for money. I would not use again.

23. Februar 2025
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Antwort von Cookaway

Hi Pamela,

Thanks for your feedback. We can see you ordered our Aged Chateaubriand menu via Virgin Experiences and wondering if this menu was gifted to you. At Cookaway, our aim is to enable curious cooks with exciting world-food menus, using standout ingredients and cooking from scratch.

This experience centres around a 30-day aged 450g beef fillet Chateaubriand, accompanied by ingredients to make béarnaise sauce from scratch, sweet potato fries with polenta & paprika and a mixed leaf salad. It’s one of our top-selling and highest-rated menus and we believe it offers great value for the quality included.

We’re sorry this didn’t come across or meet your expectations and appreciate you taking the time to share your thoughts.

Best wishes,
Team Cookaway

Bewertet mit 5 von 5 Sternen

Generous portions and easy to follow instructions for a delicious meal

The portions were generous and good quality ingredients. I loved the instructions - so easy to follow and produce a very delicious meal.

15. Januar 2026
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Antwort von Cookaway

Thanks Pauline. We're so pleased to hear that you loved the flavours and instructions for our Yakitori Chicken and Soba noodle menu. It's a great menu for a weekday or Friday night dinners! Easy but flavourful.

Bewertet mit 5 von 5 Sternen

Fantastic experience

Fantastic experience! Instructions were easy to understand and the flavours!

15. Januar 2026
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Antwort von Cookaway

Hi Elen,

Greek meze is all about delicious flavours and relaxed cooking, so we’re delighted it landed well.

Best wishes,
Team Cookaway

Bewertet mit 5 von 5 Sternen

I have never cooked Japanese but we…

I have never cooked Japanese but we often go to Japanese restaurants and enjoy the cuisine.
It was fun to prepare the different dishes and the meat and fish top quality.

14. Januar 2026
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Antwort von Cookaway

Thanks Esther for your lovely feedback! We're so glad to hear that you loved cooking the Japanese Izakaya Experience and appreciated the premium quality of the ingredients. We cant wait for you to return for another cooking adventure with us soon :)

Best,
Team Cookaway

Bewertet mit 3 von 5 Sternen

Food was fine

Food was fine. Next to no communication and as this was for delivery on the last delivery before Christmas I was very anxious. Even more so as they don’t answer emails or the phone or even have working voicemail but leave them a bad trustpilot review and they’ll be on the phone in minutes.

I’ve had so many emails since about selling me meals I’ve actually had to block them as you don’t get an opt out option.

23. Dezember 2025
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Antwort von Cookaway

Hi Duncan,

Glad to hear you enjoyed your Cookaway menu. I've just checked our records and here are the facts -

- You placed an order on 30 Nov for delivery on 23 Dec. Our logs show that an order confirmation email was sent to you at 6:28pm on 30 Nov
- We received an enquiry from you at 2pm on 22 Dec asking about the status of your order
- Our system generated and sent you an order shipped email at 6pm on 22 Dec confirming that your order had been dispatched and would be delivered next day
- Your box was successfully delivered on 23 Dec by 12 noon as per the delivery service chosen by you

Given the above, I'm not sure how we could've communicated the status of your order any better. Christmas is the busiest time of the year which means our phone lines + email are constantly busy and our teams have to prioritise the most urgent issues. Given your box was successfully dispatched on the 22nd and a shipment email sent to you, meant there was no need for our teams to get in touch again to confirm status of your order. Ultimately we delivered your box as promised on the 23rd.

We use Klaviyo for all our email marketing. This is one of the most popular CRM systems used by most D2C brands worldwide. This requires us to have an unsubscribe option on all our marketing comms hence there is no possibility of us sending you a marketing email without the option to opt out as the system would block it automatically. Any emails re your account are classified as transaction emails and these do not have an unsubscribe button as they are necessary to communicate (with you) about your order or your account.

We are small family-run business, passionate about our brand, products and service so we take all reviews seriously. We are naturally disappointed to read your comments which I hope we've now clarified and resolved.

We'd happy to speak with you re anything that isn't clear or share evidence of the emails and comms sent out and please feel free to get in touch on hello@thecookaway.com.

Best wishes
Team Cookaway

Bewertet mit 2 von 5 Sternen

Too much effort for basic food that you…

Too much effort for basic food that you can purchase at a fraction of the cost

9. Januar 2026
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Antwort von Cookaway

Hi Stacey,

You ordered our Aged Chateaubriand and Spanish Tapas Night menus. I can also see you came via Virgin Experiences and wondering if these were gifted to you and our proposition to 'enable curious cooks with adventurous and exciting world food menus' wasn't clear?

Our Aged Chateaubriand Experience comes with a 30-day Aged 450g Beef Fillet Chateaubriand which is the star of the show. This is accompanied by all the ingredients needed to make Bearnaise sauce (from scratch), Sweet Potato Fries (with polenta and paprika) and a simple but delicious mixed leaf salad.

The Spanish Tapas Night menu includes 5 recipes with many top quality and unique ingredients like our 5-star rated king prawns for Gambas al Ajillo and Bomba Rice, Manchego Cheese + 18 other ingredients for Stuffed Romano Peppers. You also receive all the ingredients to make your own Aioli from scratch.

Both these menus are highly rated and our top-sellers. They are also really good value for money given the quality and uniqueness of the ingredients.

We are sorry to hear that this did not come through for you. I believe someone from the team has already spoken with you to explain this and we hope you'll come back soon for another exciting world food adventure.

Best wishes
Team Cookaway

Bewertet mit 5 von 5 Sternen

Excellent biryani

It was a gift. The recipients said it was delicious.

9. Januar 2026
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Antwort von Cookaway

We’re so glad to hear it was enjoyed! Our Indian Chicken Biryani is such a treat for biryani lovers - getting to cook an authentic, flavour-packed chicken biryani at home is always a special experience.

Thanks,
Team Cookaway

Bewertet mit 5 von 5 Sternen

Greek experience

The quality of the food and the presentation was all excellent. I found the instructions easy to follow. I did mess up with the service of the food though. With a meze you normally get the dips and pitta bread, then a small selection of dishes, then the meat and salad course. I served it all at the same time. There were too many flavours on the same plate. The portions were generous and as we had been gifted a 3/4 person package, we had plenty for the next day too. Worth a try, was good fun to make a different cuisine.

6. Januar 2026
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Antwort von Cookaway

Hi Sandra,

Thanks so much for sharing this feedback re our Greek meze experience! We’re glad you had fun exploring a different cuisine and it sounds like there was plenty to enjoy the next day too. We can’t wait to see what cuisines you will try next!

Best,
Team Cookaway

Bewertet mit 5 von 5 Sternen

Great food and lovely treat!

Great food and lovely treat!

29. Dezember 2025
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Antwort von Cookaway

Hi Camilla,

So glad you enjoyed it! Our Malaysian Crispy Chilli Beef and Egg Fried Rice combo is such a hit - packed with flavour and perfect for a fun night of cooking at home.

Best,
Team Cookaway

Bewertet mit 2 von 5 Sternen

Overpriced for what you receive

Overpriced for what you receive. A marginal upgrade on quality of ingredients from a decent supermarket or local grocer/butcher, and not overly adventurous garnishes etc (again, not too different than a decent takeaway)

29. Dezember 2025
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Antwort von Cookaway

Hi Lawrence,

Thanks for sharing your comments.

You tried the Izakaya Experience and Crispy Chilli Beef menus, both of which are top selling and highly rated products so we are a bit bummed that these didn't go down so well with you.

The Izakaya box is a real treat with dishes like Beef Tataki, Chicken Karaage and Ebi Furai. All the ingredients are very high quality (as needs to be the case with Japanese food) which is reflected in the price. Our meat is sourced from a top quality butcher in Wiltshire and the prawns we supply are so good, they get called out constantly in our reviews. There are also many interesting ingredients used across the recipes such as Aonori seaweed flakes, black sesame seeds, Japanese mayonnaise etc which adds to the flavour and makes it good fun to cook this menu.

The Crispy Chilli Beef is a simpler menu (hence much lower price point) but comes with a majestic Flank Steak and several exciting oriental ingredients. This menu was taste tested by the Sheerluxe team and voted No. 1 amongst 4 other recipe boxes.

We would love to find out what you felt was missing that could've elevated your experience and would really appreciate it if you can send us some detailed comments on hello@thecookaway.com.

Many thanks
Team Cookaway

Bewertet mit 3 von 5 Sternen

Arrived exactly on schedule, but fairly expensive with small portions

Arrived exactly on schedule. Well packaged and clear instructions and labelling. Sadly, portions were very small, I had to add extra protein and bulk out with extra veg to make it stretch. Expensive for what you actually get but quality and convenience was excellent.

31. Dezember 2025
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Antwort von Cookaway

Hi Liz,

Really pleased to hear that you enjoyed the premium quality ingredients and detailed instructions that make it fun and easy to cook something new and adventurous.

Thanks for your feedback and sorry about the portion sizes - this is a new menu, so we are still tweaking some things based on feedback. With our other menus, you'll actually find the portion sizes to be very generous as pointed out in many of our reviews. We'll make sure we adjust the protein quantities in this menu so it delivers sufficient portion sizes.

Many thanks
Team Cookaway

Bewertet mit 5 von 5 Sternen

Great food.

31. Dezember 2025
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Antwort von Cookaway

Hi Karen,

So glad you enjoyed it. Our Japanese Izakaya sharing menu is a really fun, authentic feast to cook and enjoy at home - our customers and foodies always have a great time with it.

Thanks,
Team Cookaway

Bewertet mit 5 von 5 Sternen

Delivered exact time as promised

Delivered exact time as promised. All of the fresh ingredients were very nice quality. The fillet steak, chicken & giant prawns were kept very cold with the ice packs and bags- again these were all top quality from the best suppliers, I imagine. All enjoyed immensely.

31. Dezember 2025
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Antwort von Cookaway

Thank you so much for sharing your feedback! We’re really glad everything arrived perfectly and that the ingredients hit the mark. It’s wonderful to hear you all enjoyed the Japanese Izakaya menu so much.

Best,
Team Cookaway

Bewertet mit 5 von 5 Sternen

Tapas

Very nice set of ingredients from which to make a CB lovely tapas meal!

31. Dezember 2025
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Antwort von Cookaway

So glad to hear that you enjoyed our Spanish Tapas night menu and we hope you return to try another menu or cuisine.

Best.
Team Cookaway

Bewertet mit 1 von 5 Sternen

Average Meals at a Premium Price

This was my first time using Cookaway and I was disappointed. The food was only average, the price felt high for the quality and quantity of ingredients provided, and the cooking instructions were unnecessarily complicated.

29. Dezember 2025
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Antwort von Cookaway

Hi Mike,

Sorry to hear you didn't enjoy your Cookaway experience. Being a small family run business passionate about world food, we take feedback very seriously and would like to find out what didn't work for you. Someone from the team will be in touch to discuss this in more detail.

We take immense pride in the premium quality of our ingredients and authenticity of our menus and recipes (as pointed out in our reviews) so naturally disappointed that you didn't have the same experience.

Look forward to finding out more and hopefully convincing you to give us another chance to showcase the Cookaway magic.

Best wishes
Team Cookaway

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