Order missing items. Reached out to the company and received a response to replace the items. Haven't heard back from them since after multiple emails. No response no updates, nothing. Updated:... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Order coffee pods. A week later tried to get a delivery update, no response. Tried to call 01799 334338 - number unobtainable. Traced company to a private address and I suspect I've been scamm... Mehr ansehen
This is pretty much a rogue trader. I made an order on 17th dec 25 and nothing. I’ve emailed them a couple of times with no response whatsoever, which echo’s most of the reviews left. So a month la... Mehr ansehen
Fast delivery of a flavour we thought was extinct from Starbucks, Love It!!
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 10 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Products never turned up
Products never turned up. Customer service is absolutely shocking no response nothing!
Order placed 29th July and order still…
Order placed 29th July and order still not received.
Emailed twice and no response.
Refund now requested.
If you like dishwater coffee grab…
If you like dishwater coffee grab these. Appalling
The order took almost a month to arrive…
The order took almost a month to arrive and the coffee pods and been crushed and some had opened.
A scam
Order coffee pods.
A week later tried to get a delivery update, no response.
Tried to call 01799 334338 - number unobtainable.
Traced company to a private address and I suspect I've been scammed.
Will wait 30 days and claim refund via my bank.
Pretty sure they also trade as TheCoffeePodUk
Best avoided in my experience.
I had to contact your customer service…
I had to contact your customer service as I didn't get my last order/delivery. No answer /reply from you at all!
Luckily I found my coffee at someone else's house days later.
So that is why it is only a 3, you ignored my request for answer completely
Excellent Service all round
The selections available are really good, very fast delivery excellent all round service.
Extremely poor service and zero communication
We placed an order over 2 weeks ago there has been no delivery and no response to 3 emails requesting updates.
Diabolical
Emails went unanswered.
Phone number doesn't work.
Order hasn't arrived so had to get refund from bank.
Would give 0 stars if possible.
I received completely the wrong order
I received completely the wrong order, I tried to find a customer service email and couldn’t so I emailed the generic email address twice and received no reply.
Item never sent after numerous requests…
Item never sent after numerous requests for information on my delivery. Just took my money and didn’t provide the items. Scam
Still waiting for order
Still waiting for order, nothing as yet, am reporting them as fraudulent. Phone number not recognised, can’t send email, contacting bank.

Antwort von Thecoffeepodcompany
Avoid
2 weeks and 3 emails to the company without a reply, product not recieved. Very poor. Update: it's now 4 week and 4 emails, no reply.
Took three weeks to arrive and only…
Took three weeks to arrive and only half of our order turned up although the email said it had all been delivered. I wish I hadn’t ordered from them.
ORDER NOT RECEIVED
Haven't received my order. Had contact from the company, but still non the wiser.
AVOID ROGUE TRADER
This is pretty much a rogue trader. I made an order on 17th dec 25 and nothing. I’ve emailed them a couple of times with no response whatsoever, which echo’s most of the reviews left.
So a month later I’ll have to put this down to experience.
Please when ordering from a name you don’t recognise check trust pilot first for reviews and then at least you’ve done something to protect your hard earned cash. There are too many scammers now such as the coffeepodcompany, rubbing their hands in glee as they lift £20 a pop or more from unsuspecting consumers.
Fast delivery of a flavour we thought…
Fast delivery of a flavour we thought was extinct from Starbucks, Love It!!
False advertising
I received a product I didn't order due to false advertising on the website. Tassimo had recently changed their product to a new formulation (which is undrinkable), the website was advertising the old product - so I placed my order, thinking that is what I would receive. I was sent the new formulation, and have written to request a refund, with no response from the company.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







