The Black Farmer Bewertungen 

1.264
•
TrustScore 3 von 5

3,1

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Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

in fairness to Black Farmer we started using them for sausages about two years ago when our local butchers sausages became unpleasant on a regular basis. Black farmer sausages were stunning. Full of... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Blackfarmer 'customer service' just does not work! They unilaterally changed items in my order, but was unable to have any meaningful interaction with them. ! 10 days ago tried to arrange a change t... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Let me start off by saying that I am a big supporter of ‘The Black Farmer’ and regularly purchase produce from them. I recently ordered a number of items, one being seeded grapes but upon receiving th... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Fantastic lamb cutlets tender and full of flavour The steaks sausages and the black and white puddings superb When you pick your delivery day the produce arrives on time in perfect condition due t... Mehr ansehen

Unternehmensdetails

  1. Metzgerei
  2. auch in
  3. Bäckerei
  4. Feinkost-Metzgerei
  5. Geschenkeladen
  6. Lebensmittel-Lieferservice
  7. Lieferant von Fleischprodukten

Vom Unternehmen geschrieben

The Black Farmer is the much-loved brand from British-Jamaican personality Wilfred Emmanuel-Jones – AKA, ‘The Black Farmer’ – and serves up aspirational food and drink at accessible prices. From Caribbean specialties to the best of British and barbecue favourites, the online store offers a wealth of exciting flavours across the board, as well as hampers, gifts, lifestyle and home. It’s an emporium of goodies to shop and savour! Better still, everything is sourced from producers Wilfred knows and trusts, so you’re assured of quality for ‘a life less ordinary’. Visit the online store to order now at theblackfarmer.com


Kontaktinformationen

3,1

Akzeptabel

TrustScore 3 von 5

1264 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,1

Alle Bewertungen

(1.264)

34 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Sausages so tough they're inedible

Just purchased 6 premium pork sausages, the casings were that tough and chewy that my dog had trouble eating them , looking at reviews from over a year ago it seems it was a problem then and you obviously aren't interested in rectifying the problem, I won't be purchasing any more.

11. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Black Farmer Mutton curry

I recently bought a Black Farmer Mutton curry ready meal at Tesco.
To be honest it was disappointing. A couple of lumps of mutton in a relatively small amount of sauce - not enough to soak the long grained rice in the pack.
Taste-wise it wasn’t spectacular - bitter and not very spicy - maybe too much salt.
Looking at other reviews on the Tesco website, my experience was not a one-off.
I think that B F is doing itself a disservice with this. The sleeve of the meal made a big play on the Windrush and the Black Farmer himself. Quality and Quality control are more important. The Caribbean attitude of “Be Happy, don’t worry” mustn’t let quality go out the window,

27. Juli 2024
Bewertung ohne vorherige Einladung
The Black Farmer-Logo

Antwort von The Black Farmer

Thank you for your feedback. We really appreciate your custom and for taking the time to bring this to our attention. We are very sorry to hear of the experience you have had with our mutton curry ready meal. I will be in touch directly to follow up.
Warm regards, Will

Bewertet mit 5 von 5 Sternen

Oh my

Oh my. Possibly the best sausage I’ve ever had. Plump, meaty but juicy too.
Some premium sausages can be dry, but these ooze!
Great flavour. Only downside, packaging squashes them a bit but heyho these are the only bangers in my fridge, slightly squashed or not!

11. April 2024
Bewertung ohne vorherige Einladung
The Black Farmer-Logo

Antwort von The Black Farmer

Thank you for your wonderful review Ian! We appreciate your custom and thank you also for taking the time to give us your feedback. Thrilled to hear the flavour of our sausages were just right for you. However, I'm sorry to hear the packaging wasn't suitable as this is something we're currently looking into. Thanks again. Customer Care - Sophia.

Bewertet mit 2 von 5 Sternen

I have been eating these sausages for…

I have been eating these sausages for years but since early 2024 the skins on them are so tough now. I thought it was a odd package but NO, Its a shame I will
have to look for another make after all this time. Has no one else complain about the latest sausages? Looking forward to your answer.

28. März 2024
Bewertung ohne vorherige Einladung
The Black Farmer-Logo

Antwort von The Black Farmer

Thank you for taking the time to give us your feedback. We're sorry to hear of the tough skin on the sausages and the experience you had this time. I will get in touch with you directly with a follow up. Customer Care - Sophia.

Bewertet mit 3 von 5 Sternen

Disappointing

I bought several different items - food and non food - for delivery. Some items are quite reasonably priced, others rather expensive. Easy to order. Delivery was quite fast. The disappointing experience was regarding several slices of cakes I ordered. For some reason there had been an issue at HQ so some couldn't be sent out with my delivery and would be a couple of days late. This wasn't an issue for me. What was and still is, is that upon arrival of this second package...there was only one slice in (a huge box too!). I contacted the Black Farmer asking for a refund of what wasn't received...and I haven't heard a peep back or received a refund, and that was 10 days ago. So they have let themselves down with extremely poor customer service here.

2. Februar 2024
Bewertung ohne vorherige Einladung
The Black Farmer-Logo

Antwort von The Black Farmer

We regret to hear about your disappointing experience and apologise for the inconvenience caused. Please give us a call at 020 3105 4711 so we can address the issue regarding your refund promptly. We appreciate your patience and understanding. Kind Regards, Liga

Bewertet mit 5 von 5 Sternen

Consistant quality every time..

I am a returning customer because I know that everything I buy will be of a consistant quality.. which is superb. The delivery and packaging likewise.

19. Januar 2024
The Black Farmer-Logo

Antwort von The Black Farmer

Thank you so much for your lovely review and for being a loyal customer. We're thrilled to hear that you've consistently enjoyed the quality of our products, as well as our delivery and packaging. Your satisfaction and trust mean the world to us. Looking forward to serving you again soon!

Bewertet mit 5 von 5 Sternen

Well packaged

Well packaged. Freezer ready. Haven’t used anything apart from chicken livers which were great

20. Januar 2024
The Black Farmer-Logo

Antwort von The Black Farmer

Thank you for your positive feedback! We're delighted to hear that our packaging met your expectations and that the chicken livers were to your liking. We hope you'll enjoy the rest of your items just as much. If you have any questions or need assistance, please don't hesitate to reach out. Thank you for choosing us!

Bewertet mit 5 von 5 Sternen

Good quality

Good quality, speedy delivery

11. Januar 2024
The Black Farmer-Logo

Antwort von The Black Farmer

Thank you for taking the time to leave us a review! We're so pleased to hear you were satisfied with the quality of our products and our speedy delivery service. Your support is greatly appreciated, and we look forward to serving you again soon.

Bewertet mit 5 von 5 Sternen

Very Happy - Thanks

Good selection of products at reasonable prices. Very impressive and safe packaging and reasonably fast delivery. Very happy - Thanks

17. Januar 2024
The Black Farmer-Logo

Antwort von The Black Farmer

It's wonderful to hear you're very happy with your purchase, from our selection of products to our pricing, packaging, and delivery. Your feedback is invaluable to us, and we're thrilled to have met your expectations. Thank you for choosing us, and we can't wait to serve you again!

Bewertet mit 2 von 5 Sternen

Bad quality with high price

Its much more expensive then a normal bucher and the quality is not as good how have to be for this price. The trotters was to hairy the ears dirty and the tail was so tiny.
Also the liver is just pices not sliceis.

9. Januar 2024
Bewertet mit 5 von 5 Sternen

Consistent and fantastic quality

Great products which are of consistent fantastic quality. I love your jerk sausages but please bring back the pork, tomato and basil ones!

16. Januar 2024
The Black Farmer-Logo

Antwort von The Black Farmer

Thank you for your fantastic review! We're thrilled you love our products, especially the jerk sausages. Your request for the pork, tomato, and basil sausages has been noted, and we appreciate your feedback as we continually work to bring back favourites and introduce new delights. Stay tuned, and thanks again for your support!

Bewertet mit 2 von 5 Sternen

Hallo

Hallo,
Delivered was ok, box was very wet like unfrozen
Banans: severy i had to put bin
Watermeloon was demage, put bin too.
Could give really foto what you can delivery not fake., please
Thanks

15. Januar 2024
Bewertet mit 5 von 5 Sternen

Easy ordering online and goods…

Easy ordering online and goods delivered quickly in well temperature controlled packaging. I’ve purchased Black Farmer product for 15 years and find their range meets the approval of my whole family. When local supermarkets discontinued to stock this brand BF online ordering enabled us to continue enjoying their product.

13. Januar 2024
The Black Farmer-Logo

Antwort von The Black Farmer

We're incredibly grateful for your loyalty over the past 15 years and are delighted to hear about your positive experience with our online ordering and delivery. It's wonderful to know that our range continues to meet your family's approval. We're here to ensure you can always enjoy your favourite products, even when local supermarkets can't stock them. Thank you for your continued support and for being a part of our journey.

Bewertet mit 5 von 5 Sternen

Great

Meat tastes a lot better compared to supermarket. Items are reasonably priced.
One satisfied customer here and will order soon.

13. Januar 2024
The Black Farmer-Logo

Antwort von The Black Farmer

Thank you for your great review! We're thrilled to hear you've noticed a difference in taste with our meat compared to supermarket offerings. It's fantastic to know you find our items reasonably priced too. Your satisfaction is our top priority, and we're looking forward to your next order. Thank you for choosing us!

Bewertet mit 5 von 5 Sternen

Outstanding five star service!

The service from The Black farmer was nothing more than outstanding five star!
From Delivery to the wonderful sumptuous fresh produce.
I would definitely recommend and will be delighted to order again.
I personally enjoyed the wild Rose Bath salts. Whilst the wild boar and chorizo burgers were stupendous!

6. Januar 2024
The Black Farmer-Logo

Antwort von The Black Farmer

Wow, thank you for such a glowing review! We're over the moon to hear about your outstanding experience with our service, from delivery to the quality of our fresh produce. Your recommendation means a lot to us, and we're thrilled you enjoyed the wild Rose Bath salts and found the wild boar and chorizo burgers stupendous. We can't wait to serve you again. Thank you for your support and for spreading the word!

Bewertet mit 5 von 5 Sternen

The food offerings are always looking…

The food offerings are always looking delicious. I’ve sent pies & sausages to my brother in Devon. It works out well, I live in US. He’s enjoyed the meals so far

7. Januar 2024
The Black Farmer-Logo

Antwort von The Black Farmer

Thank you for your kind words! We're delighted to hear that our food offerings have been a hit, especially with your brother in Devon. It's wonderful to know that we can help bridge the distance between you and your loved ones with our pies and sausages. We appreciate your support and look forward to continuing to provide enjoyable meals for both you and your brother. Thank you for choosing us!

Bewertet mit 3 von 5 Sternen

I really like the black farmer…

I really like the black farmer sausages, but the packaging is spoiling the product, it’s in 2 sections and the middle 2 are squashed and out of shape, having arthritis in my hands it’s impossible to to manipulate them back into shape, making it hard to cook evenly, I did contact their customer services about this issue, and wasn’t really satisfied with their response so a bit of a waste of money,
so I tried the Jolly hog sausages which are in 3 sections and not deformed in shape, and actually I now prefer them as easy to cook evenly and I don’t waste my money having 2 deformed sausages

8. Januar 2024
Bewertung ohne vorherige Einladung
The Black Farmer-Logo

Antwort von The Black Farmer

Thank you for taking the time to leave feedback for us. I shared your previous email with our team to look into modifying the packaging and I'd be happy to share any development in the future with you :)

Bewertet mit 5 von 5 Sternen

Black Farmer online: I'm always certain of good customer service. I'm happy with overall customer service…

I'm happy with the overall customer service provided. I'd definitely recommend to friends and family. Also, I'm looking forward to visiting the new flagship, Black Farmer shop that was recently opened in Brixton this year/2024.

28. Dezember 2023
The Black Farmer-Logo

Antwort von The Black Farmer

Thank you for sharing your positive experience with our customer service! We're so pleased to hear you're happy with the service you've received and grateful for your willingness to recommend us to friends and family. Your support is truly appreciated. Also, we're excited for you to visit our new flagship shop in Brixton. We believe it's a great addition and can't wait to welcome you there. Thank you for being a valued customer!

Bewertet mit 5 von 5 Sternen

Excellence in a packet😁

The ready meal was just that! It was a real west indian mutton curry, and I enjoyed it very much. Well done Sir, your shop is a credit to you, your food a credit to the heritage we both share.

16. Januar 2024
Bewertung ohne vorherige Einladung
The Black Farmer-Logo

Antwort von The Black Farmer

Your feedback has made our day, thank you! We're thrilled to know the Mutton Ready Meal exceeded your expectations and hope you continue to enjoy! :)

Bewertet mit 5 von 5 Sternen

The food is excellent

The food is excellent, well presented and my order arrived on time.The taste ,so good and well packed.

29. Dezember 2023
The Black Farmer-Logo

Antwort von The Black Farmer

We are delighted you have had a positive experience. Your feedback means so much to us.

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