The Bat Witch Cavern Bewertungen 

164
•
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The Bat Witch Cavern IS THE BEST ONLINE METAPHYSICAL SHOP TO BY FROM. Being from a small village this website will provide you the best personalized experience. Shop, cleanse and get aligned. These or... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Everything was exactly as I ordered . Packaged very well . Like opening gifts at Christmas . Love it all ! The quality of the candles is exceptional and all smell wonderful ! Only complaint i would ha... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I absolutely love the quality and service from Sharra The Bat Witch!! Every order is packed with care and has a hand written thank you card.. it’s a little thing that just makes my purchase special..... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Everything I received was exactly what I wanted! I purchased a starter kit, some herbs, a gorgeous wind chime and a goddess statue. Everything arrived in perfect condition, well packed clearly done wi... Mehr ansehen

Unternehmensdetails

  1. Esoterikladen

Vom Unternehmen geschrieben

We ship directly to your door anywhere in Canada and the USA from Barrie, Ontario, Canada. tarot decks, oracle decks, dried herbs, tumbled stones, crystals, candles, essential oils, jewelry, witchcraft, spells, wiccan, pagan, Viking, witch supplies, herbal teas, occult.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

164 Bewertungen

5 Sterne
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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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4,6

Alle Bewertungen

(164)

34 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 2 von 5 Sternen

**ONLINE BUYER BEWARE**

**ONLINE BUYER BEWARE** I placed an order for four figurines. Three arrived in perfect condition, one is seconds quality (the character is missing an ear) that the shop owner explained is a manufacturing flaw and so the shop is not responsible for. I was offered a store credit, but since I have to pay shipping from the store, a credit would only pay for the cost to ship and force me to pay even more for a new item when I received seconds quality to begin with. The store owner fell back on policy instead of customer service, and I would only recommend shopping in-person, so you can ensure you're receiving new quality items. That said, given their me-first attitude I would never recommend shopping here.

ETA: the store stated this was a flaw of manufacturing in an email to me, so to reply and say "it matches the listing" is a poor excuse to avoid responsibility for their failure to inspect their own stock. The store owners didn't want to be responsible for their poor quality control. Had they inspected the item at the time they purchased it, then they would have returned it to the manufacturer for either a refund or replacement. They passed their failure - and the cost of it - onto the consumer. And to call it "ear detail" is a huge overreach. The ear is missing. It isn't painted a different colour or broken, it doesn't exist. They continue, even in their reply, to fall upon policies they created to avoid responsibility.

ETA2: the shop owner didn't know there was a flaw until I pointed it out. They said as much in the emails. And so they're either admitting that they don't inspect the items they sell or don't give honest descriptions. Because if they had inspected it and noticed that the ear was missing then they would have marked it as a seconds. Had I known the store passes off seconds quality items as firsts, then I would have inspected the photos more closely but you expect an item to be perfect when you pay full price. But I guess that's my fault for trusting them to sell intact figurines.

The shop is falling back on policy to avoid financial responsibility, which fits their policy but is still unethical. It wasn't that I changed my mind or didn't like the item, the item is useless. I paid full price for a flawed item. They created the store policies, which can be modified to suit a situation, but they made the choice not to modify the policy because then they would have had to admit they hadn't inspected the item prior to selling it.

As stated, I would never recommend someone purchase from them online. The store will not be held responsible for manufacturing defects that they didn't notice at the time of selling.

I fully admit to encouraging the owner to go f#*k himself. Is there something wrong with sticking up for yourself when being told this situation is my fault? I further encourage him to share the full transcript of our conversation. Not liking being unethical isn't the same as speaking in curse words.

21. Dezember 2025
The Bat Witch Cavern-Logo

Antwort von The Bat Witch Cavern

We are sorry this experience did not meet the reviewer’s expectations. For accuracy and completeness, we will address this matter one final time.

The figurine received was not damaged in transit and was consistent with the product images shown on our website at the time of purchase. After the concern was raised, the item was reviewed against the listing images and confirmed to match what was advertised and sold as new. It was not classified or sold as a “seconds” item.

The reviewer is correct that we were unaware of their concern prior to shipment. This does not indicate a lack of inspection or misrepresentation. The product images on our website are photographed in-house by The Bat Witch herself, and the items are fully handled and visually inspected during that process. The figurine in question was photographed exactly as it appears and exactly as it was shipped. No damage was present, no parts were missing due to breakage, and no alteration occurred after purchase. As the piece appeared complete and matched the listing, no defect was noted at the time.

Despite this, and as a goodwill gesture, we offered an in-store credit without requiring the item to be returned, which exceeds our posted refund policy. Under our standard policy, items must be returned to receive store credit. A refund was not applicable in this situation.

At no point did we refuse communication, avoid engagement, or shift responsibility. Our policies are publicly available and exist to ensure consistent and fair treatment for all customers. While policies can be modified, doing so selectively would be unfair to other customers and is not how we operate.

We regret that the reviewer remains dissatisfied, but we stand by our products, our processes, and the reasonable steps taken to resolve this matter. We did cut off communication when the customer became belligerent and told me to "Go F***, myself". We have been nothing but pleasant and reasonable as we always are with all our customers.

This will be our final public response on the issue. If anyone would like a transcript of the conversations, without personal information included, we would be happy to provide them.

Bewertet mit 5 von 5 Sternen

THE BEST ONLINE SHOP

The Bat Witch Cavern IS THE BEST ONLINE METAPHYSICAL SHOP TO BY FROM. Being from a small village this website will provide you the best personalized experience. Shop, cleanse and get aligned. These or personal family own business. I sincerely appreciate all their hard work. Plus you make points towards each order. You gain discount for each order. Thank you The Bat Witch Cavern for all their hard help in the last 4 years. And future customers be aware they will provide all your needs for your spiritual journey or awakening.

30. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I placed my order online and I spoke to…

I placed my order online and I spoke to the people in the store. They were professional, courteous, and helpful. The items were a gift for someone. The delivery was done in a timely manner and she absolutely loved her items. Thank you to The Bat Witch Cavern! Oh, and store has really cool items. I wish I lived in Canada. It would definitely be my go to store.

5. Dezember 2025
Bewertet mit 5 von 5 Sternen

My orders have always been ready fairly…

My orders have always been ready fairly quickly for pick-up in Barrie, sometimes even ready by the next day! The herbs are well packaged to be kept as fresh as possible.
The service received at pick up has always been friendly.

28. März 2025

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