After a driver crashed his car into ours the AA were great in sorting the repair and dealing with the third party insurance. Also their repair contractor did a superb job on correcting all the damage... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had hit a curb and ruined two tyres, the AA estimated await time 2hrs 40mins. The AA man Alex arrived after 45 minutes, He checked both tyres, phoned around to see which garages had the size, he too... Mehr ansehen
Unternehmen hat geantwortet
Darren Greenwood arrived within hslf an hour when our car wouldn’t start. It was very stressful for us but he diagnosed the problem swiftly and arranged for the car to be towed to our local garage in... Mehr ansehen
Im insured with the AA and when my car was damaged and undriveable whilst legally parked I contacted them by phone and they were quick to answer and sent a recovery vehicle quite quickly and took it t... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
The AA provides a breakdown service, and additionally Accident Assist. Available 24/7, provides comprehensive support after an accident - big or small. Call us first and we'll take care of everything - the crash, claims and courtesy car, whoever your insurer. It's all included as part of AA Membership.
Kontaktinformationen
Vereinigtes Königreich
- theaa.com/breakdown-cover/accident-assist
4,6
Hervorragend
350 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
AA Accident Repair
The efficiency and speed of my repair. The AA staff and the repair garage were both very helpful and supportive throughout.
17. März 2026
Antwort von The AA Accident Assist
Happy we could assist 😁.
Brilliant AA
Seamless no fault car insurance claim. 5 star service from start to finish - well impressed with handling of claim, repairs and hire car. You don’t know how good your insurer is until you need them! Glad I had AA - brilliant service.
2. Februar 2026
Great customer service from call…
Great customer service from call handlers. I was hit from behind on a dual carriageway the guys at Beam handled everything. Great service
17. März 2026
Very straightforward to claim online
Very straightforward to claim online, nice staff who provided good customer service. Specified repairer did a prompt and good quality job.
12. März 2026
Genuine from start to finish
Genuine from start to finish - very attentive & listened to all worries & dealt with them
11. März 2026
Antwort von The AA Accident Assist
Thanks so much for your lovely feedback, Jill. We’re really glad to hear you felt genuinely listened to and well looked after from start to finish and hope everything is ok now. 😊
Not what I expected
Can’t fault the AA’s part in the handling of my claim.
But, the distance and working hours of their authorised repairer and the car rental company’s call handlers, along with crossed communication, has resulted in a poor experience and low rating.
30. Januar 2026
Antwort von The AA Accident Assist
Hi Andrea, we’re sorry to hear that the repairer wasn’t local and that you had some issues with the rental car. We hope you’ve been able to share this feedback, and that the repairs themselves went smoothly in the end.
We’re really glad to hear that you felt your claim was handled well by our team 💛.
Excellent Service and timely conclusion…
Excellent Service and timely conclusion of claim.Staff very helpful.
10. März 2026
Great service from AA insurance.
Easy to contact AA , excellent response and dealt with very professionally by the AA representative.
10. März 2026
Hit from behind
I contacted the AA.
The young lady from the AA was polite, helpful and gave clear information concerning the plan going forward.
Everything was well organised and efficient.
Very happy with the AA’s organisation , the service from the repair garage and also the hired car company
5. Februar 2026
They provided a service which met my…
They provided a service which met my needs with no hassle
10. März 2026
Antwort von The AA Accident Assist
Pleased to hear everything went smoothly 😊.
FIRST CLASS SERVICE
From the first phone call to the way my claim handled, the regular updates from the AA and their approved garage this has been a first class service would not hesitate to recommend
12. Februar 2026
Great service from start to finish
Great service provided from start to finish with my non-fault claim. Everything managed quickly, effectively and with minimal intervention from me. Highly recommended.
13. Februar 2026
Antwort von The AA Accident Assist
We're so pleased to hear this, Gary. We know it's a stressful time, so it's great we were there to help ease the pressure.
Excellent service from start to finish
Excellent service from start to finish. Made at easy by professional staff who made sure I was fully aware of the process and what was to happen.
30. Januar 2026
Long wait times to speak to anyone
Long wait times to speak to anyone. Customer service good when finally through to a call handler.
Information was easy to understand and concise.
Courtesy car was less good and needs to be looked at to see which partners might offer a better service.
8. Januar 2026
Antwort von The AA Accident Assist
Hi Janet, we're sure the team were doing all they could to work through the calls as quickly as possible, it's great that when you spoke with the team everything was clearly explained. Thank you, we appreciate your feedback.
Great service from start to finish
Great service from start to finish, kept us informed throughout. Thank You
3. März 2026
Great customer care and good cover of…
Great customer care and good cover of seevices
10. Februar 2026
Seamless Service
AA provided seamless service, collection of vehicle, delivery of hire vehicle. All in a timely manner.
3. März 2026
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