That Pond Guy Bewertungen 

Needed a pump for a project we were doing, I called the pond guy and he advised me on what we needed, we ordered the pump it was delivered promptly and he called me to make sure everything was ok
Great service would highly recommend

Everything - from first contact with Matt at That Pond Guy through the discussions of what I required & then the hard working , courteous team who turned my concrete base where my old shed stood into a beautiful pond .

The service we had was excellent though quite pricey. They came in December as arranged and cleaned the pond and tried to fix the liner however it was decided that was not possible as there was too many leaks. They gave us advice and several quotes offering different solutions so we could choose. I felt the communication was excellent and the workers worked very hard in renovating the pond to a lovely high standard.
I would definitely recommend them again

Really pleased with the pond cleaning service from That Pond Guy. Natalie and Billy arrived right on time and were friendly, polite, and easy to talk to. They took great care with both my ponds, checked with me whenever something wasn’t clear, and made sure everything was done exactly how I wanted.
The ponds look great now — clear water, refreshed, and everything left tidy. You can tell they take pride in their work. I’d happily recommend them for reliable and professional pond maintenance.

Fabulous service from the initial point of contact right through to appointment day. The team arrived on time, did a fabulous job of cleaning and tidying the pond, repaired pump, replaced fountain and left the site superbly clean. Professional and lovely people to have working with us and a credit to the company. Competitive pricing and no hidden fees. We will certainly be using again for our ongoing maintenance of our pond! Thank you so much for such a fabulous job!

I contact this company on Monday, then they told me that they will come and visit on Thur, so I waited and reconfirm them on Wed, then they suddenly told me that they are not coming, so I asked when they will come, they said Fri or Sat, then I keep chasing them when will be the exact date and time, then they never response. I do not know why their review is so good. Base on how they treat customer, the review is not trustable. My feeling is if you do not want to come or do not want to do business, you can say to me, that is no problem, there is no way to waste a person's time. I did ask them if they really interested in the project or not and they replied they are still interested. I really do not know why they have to treat human being like that.

Lining - 5 stars. Not so paving.
29th August - Lifting and cleaning the surrounding slabs, relaying the surrounding paving back down and bedding them in as they were originally
20th October - Crazy paving is notoriously hard to lay
29th August - We will bring a selection of new plants with us for you to consider. In one of the pots we will plant water mint, and at the correct depth it should do very well.
17th October - Two purple irises. No mint. I accepted the large amount of cement with stones as opposed to paving which was supposed to go back down because I had no idea how to sort out anything else in the time available. The next morning it was clear how much cement there was and how unappealing it was.
All complaints dealt with (with delays) by email.