Woodcraft Windows Bewertungen 96

TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We put out trust in Woodcraft and were really pleased with the results we had planning details which needed to be met and were not disappointed. We have further work to do and will be using them again... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I couldn't be happier with my new front door. From the initial consultation, to the survey & the actual fitting: everything went smoothly & exactly how described.

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

The initial window installation was fine. However, beware if you need any repair or after care. I have been fobbed off for over three months. The company was more keen to prove the repair was not cove... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Not the cheapest but the quality can't be faulted. I'm very pleased with my new front door. The whole process from initial survey to installation was straightforward and the quality is as promis... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Türengeschäft

Vom Unternehmen geschrieben

Our expertise is in Timber and Aluminium framed windows and doors. Wood, when crafted in expert hands, is the most stylish, warm, authentic and long-lasting material for your windows. Chances are, your windows were made from wood when your home was built; it was the best material at the time, and is the best material today. All our frames are handcrafted in our workshops to meet your exact specifications. We use the best quality, ethically sourced timber – which is why our windows look and feel beautiful, and our frames are guaranteed for decades. With Woodcraft Windows, you can replace your windows and doors and retain the character and authenticity of your home – even if you live in a conservation area, or your home is listed. And we can even help you get listed building permission, if you need it.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

96 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

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Bewertet mit 5 von 5 Sternen

Trustworthy and beautiful quality

We put out trust in Woodcraft and were really pleased with the results we had planning details which needed to be met and were not disappointed. We have further work to do and will be using them again 👍

31. Januar 2026
Bewertung ohne vorherige Einladung
Woodcraft Windows-Logo

Antwort von Woodcraft Windows

Thank you so much for your lovely review. We’re really pleased to hear that you found us trustworthy and that you’re happy with the quality of the work.

It was a pleasure working with you on the project, especially with the detailed planning involved, and we’re delighted everything met your expectations. We’re looking forward to working with you again on the next stage.

Thank you once again for your trust and support.

Kind regards
Woodcraft Windows

Bewertet mit 5 von 5 Sternen

I couldn't be happier with my new front…

I couldn't be happier with my new front door. From the initial consultation, to the survey & the actual fitting: everything went smoothly & exactly how described.

2. April 2026
Bewertung ohne vorherige Einladung
Woodcraft Windows-Logo

Antwort von Woodcraft Windows

Thank you so much, Robert — we really appreciate you taking the time to share your feedback.

It was an absolute pleasure working with you from start to finish, and we’re delighted to hear how happy you are with your new front door.

We’d love the opportunity to work with you again in the future.

Kind regards
Woodcraft Windows

Bewertet mit 5 von 5 Sternen

Not the cheapest but the quality can't…

Not the cheapest but the quality can't be faulted.
I'm very pleased with my new front door.
The whole process from initial survey to installation was straightforward and the quality is as promised.
Materials and construction are high end and the multi-point locking is great.
The survey was thorough and the installation was superb.
The only downside, is that I have some painting to do on the pre-existing structure that can't be done until the current period of wet weather comes to an end.

9. Februar 2026
Bewertung ohne vorherige Einladung
Woodcraft Windows-Logo

Antwort von Woodcraft Windows

Thank you very much for your kind review.

We truly appreciate your feedback and are delighted that you are pleased with your new door.

All the best,
Woodcraft Windows

Bewertet mit 5 von 5 Sternen

Recreating historic wood door

So glad we chose Woodcraft for our job. We had a wood front door from 1904 with stained glass panes, and Woodcraft were able to accurately reproduce the colours and design, and incorporate the decorative panels into a very solid new wood door with excellent insulation and security features. Installation was carefully and neatly done, with no mess. The new door looks great. Not cheap, but very high quality, and we would definitely recommend Woodcraft.

28. Januar 2026
Bewertung ohne vorherige Einladung
Woodcraft Windows-Logo

Antwort von Woodcraft Windows

Thank you for your lovely review. We are delighted that you are happy with your new door and that the design, quality, and installation met your expectations. We really appreciate your recommendation.

Many thanks,
Woodcraft Windows

Bewertet mit 5 von 5 Sternen

Installation of casement windows

The whole process of ordering, checking measurements and installing the windows was professionally carried out. Thankyou

10. Dezember 2025
Bewertung ohne vorherige Einladung
Woodcraft Windows-Logo

Antwort von Woodcraft Windows

Thank you for your review. We are pleased to hear that the whole process, from ordering to installation, was carried out professionally. We really appreciate your feedback.

Kind regards,
Woodcraft Windows

Bewertet mit 5 von 5 Sternen

Wonderful new conservatory

This company manufactured & built a new conservatory for my mum. She's not online so asked me to post the following review on her behalf...

A delightful company whose aim is customer satisfaction.
An initial meeting with Ged starts the process where he actually listens to your requirements, and with no pressure makes suggestions as to how they can be improved. They are upfront about timescales and the fitters work really hard. They are friendly, respectful, reliable and as an older person I felt completely safe and at ease with them. My conservatory is so much better than I imagined and I am absolutely delighted with it.

19. November 2025
Bewertung ohne vorherige Einladung
Woodcraft Windows-Logo

Antwort von Woodcraft Windows

Thank you very much for taking the time to share this review on your mum’s behalf. We are delighted to hear that she felt comfortable, listened to, and so happy with her new conservatory. It means a great deal to us to know the whole experience met her expectations.

Kind regards,
Woodcraft Windows

Bewertet mit 5 von 5 Sternen

New Back Stable Door

Great service from Woodcraft Windows. Everything done in line with the specification, completed within timescales, promptly, effectively and professionally. Really good job done. Thanks guys.

18. November 2025
Bewertung ohne vorherige Einladung
Woodcraft Windows-Logo

Antwort von Woodcraft Windows

Thank you for taking the time to leave a review. We are glad to hear the work was completed to specification and on schedule. Your feedback is much appreciated.

Thanks again,
Woodcraft Windows

Bewertet mit 5 von 5 Sternen

Just had some lovely wooden French…

Just had some lovely wooden French doors fitted. The whole process from design to fitted was seamless. They are well made and sturdy and provide so much light. The fitters were quick and efficient with no issues. Thankyou.

13. November 2025
Bewertung ohne vorherige Einladung
Woodcraft Windows-Logo

Antwort von Woodcraft Windows

Dear Susan

Thank you for taking the time to give a review.
We are delighted you are happy with our products and services.

Kind regards
Woodcraft Windows

Bewertet mit 5 von 5 Sternen

Excellent service and customer care

Excellent service and customer care. Excellent windows.

31. August 2025
Bewertung ohne vorherige Einladung
Woodcraft Windows-Logo

Antwort von Woodcraft Windows

Dear Ms Watts

Thank you for taking the time to leave us a review.

We are delighted you are happy with the service and products we provide.

Woodcraft Windows

Bewertet mit 5 von 5 Sternen

Great service and pleased with new door.

18. Oktober 2025
Bewertung ohne vorherige Einladung
Woodcraft Windows-Logo

Antwort von Woodcraft Windows

Dear Customer,
We are delighted you are happy with our service and products. Thank you for taking the time to leave us a review.

Many thanks
Woodcraft Windows Team

Bewertet mit 1 von 5 Sternen

Absolute terrible aftercare

Absolute terrible aftercare. Within 12 hours my door was leaking, paint cracking and a dent in the door. I was accused of putting scratches and chips in the door myself when clearly you could see them in the instalment pictures. Within 8 months of having the door installed I’ve had a snapped handle, large gap between the door and door frame and now rusting. Twice now when the team come they are late, up to 3 hours, asking me to leave my house open and unlocked when I’m not home! I’m still fighting to get my door fixed, I’ve asked for someone to call to get reassurance of how to move forward, but I get the feeling now they have my £4000 they really don’t care.

10. Oktober 2025
Bewertung ohne vorherige Einladung
Woodcraft Windows-Logo

Antwort von Woodcraft Windows

We’re sorry to hear that you feel dissatisfied and we appreciate the opportunity to clarify the situation for anyone reading this review.

When the concerns were first raised, an inspection was carried out and it was established that the issues reported were not caused by the installation itself. This was documented at the time. Nevertheless, we continued to support you and worked towards a resolution.

All outstanding concerns have since been addressed, the door has been repaired, adjusted, and is now functioning as intended. We always aim to support our customers even when issues fall outside of our responsibility.

Regarding appointment timings, we apologise for any inconvenience caused by delays — however, we never require customers to leave their homes unsecured, and any suggestion otherwise is a misunderstanding.

We take aftercare and customer satisfaction seriously and do not abandon customers once a project is completed. If you would like to discuss anything further, we remain available to do so directly.

Bewertet mit 5 von 5 Sternen

A great experience

We had a great experience from start to finish with Woodcraft windows. we had our sash windows replaced and a new front door. the price was right, the quality was great and the fitting was amazing. it is a great attribute to our home in Bath.
I would certainly recommend Woodcraft windows.

14. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good job

Our new windows and back door look good, operate efficiently and are draught free. A huge improvement.

18. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Very poor care after installation

The initial window installation was fine. However, beware if you need any repair or after care. I have been fobbed off for over three months. The company was more keen to prove the repair was not covered by their guarantee than to discuss the problem. I am very disappointed by this. Having been waiting for over three months I am today having the repair done by a local company who could not have been more helpful.

21. Mai 2025
Bewertung ohne vorherige Einladung
Woodcraft Windows-Logo

Antwort von Woodcraft Windows

Thank you for taking the time to leave your feedback. We’re pleased to hear that the initial installation met your expectations, but we’re sorry that you were disappointed with the aftercare experience.

When the issue was reported, it was assessed in line with the terms of our guarantee. We appreciate that this process can feel frustrating, particularly when a repair is ultimately found not to be covered, and we regret that this led to dissatisfaction.

While we always aim to resolve matters as efficiently and clearly as possible, we respect your decision to use an alternative provider and are sorry that we were unable to meet your expectations on this occasion.

We value all feedback as it helps us review and improve our communication and aftercare processes.

Bewertet mit 5 von 5 Sternen

We had a fantastic experience with…

We had a fantastic experience with Woodcraft Windows from start to finish. We met with Philip, who was incredibly knowledgeable and helpful in guiding us through the various options for our new front door and patio doors. He made thoughtful suggestions based on our home and helped us choose what would work best both aesthetically and practically.
The installation process was equally impressive. The team was professional, efficient, and respectful of our space. They cleaned up thoroughly after themselves, leaving everything looking absolutely pristine.

We’re delighted with the results – the new doors have completely transformed the look of our home. We couldn’t be happier and would highly recommend Woodcraft Windows to anyone looking for top-quality products and service.

4. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Experience - Terrific Product

We had a great experience from start to finish. From design work to finished article we received excellent support and we are delighted with the final product. Our oak porch door is extremely well made, looks fabulous and will likely stand the test of time.

3. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

excellent product

Very professional company. Excellent product. We are very pleased with our new timber bifold doors. Transformed our living space and everyone from the original sales person to the engineer and the fitters were polite and the fitting was very tidy.

13. Juni 2025
Bewertung ohne vorherige Einladung

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