Got my first order from teapeople.co.uk. I ordered the loose builder tea, OMG what a game changer!! I can honestly say Ive not had a better cuppa in years. I love the beautiful tea caddy it cones i... Mehr ansehen
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Das sagen Bewerter
Have been buying tea from the tea people for quite a while now. Mostly black loose leaf indian teas - and all have been very high quality. The packagaing, customer service and delivery are great.... Mehr ansehen
Great Customer Service, and great product. I was looking for a particular blend of tea, sold by another company, that we could no longer get. I emailed several specialists for advice, but only Neerj... Mehr ansehen
Really good quality range of organic teas and beautiful blends which I received promptly on ordering. I did get in touch via their messaging service about the status of my order and received a quick... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We understand that just as there are hundreds of different varieties of tea, the needs of our different customers may not be the same. In order to meet the varying needs of our customers, we can be different things to different people. - For our ind...
Kontaktinformationen
Unit 5, Broughton Close, 115 Loverock Road, RG30 1DZ , Reading, Vereinigtes Königreich
- 01189508728
- info@teapeople.co.uk
- teapeople.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
High Quality
Frequent discounts, always include samples. Tea is vast in range and good quality. Never had an issue ordering from them.
well presented and varied
The teas were well presented and the contents of good quality I think. I purchased the sample bags and some of them were very difficult to open. So much so the some of them I cut open and then could not close them using the resealable envelope.
The tea tastes nice but I've found…
The tea tastes nice but I've found customer services to be very poor. I had an issue with my order once delivered in that I can't use the tins without great difficulty due to disabilities in hands and fingers. I sent an email with no response. I then phoned them to which I was told to send an email with the details. The lady on the phone was trying to help. Two emails later and no response. It's just very stressful trying to get this problem sorted. I wouldn't recommend ordering from them if I'm honest if you think you might need customer services. I'd also told them that I forgot to use the 15% off which I thought they would honour but they didn't. Very disappointing experience in my opinion.

Antwort von Tea People
Great tea, poor packaging, poor delivery
I already sent a review a couple of days ago, but happy to write it again. Royal Mail left package in a "safe place" although they did not have such instructions. I came back home late in the evening and the package was soaked. Hopefully the actual tea had a thick layer and was saved, but everything else on the package (samples, leaflets) were very wet. I would advise tea handlers to add extra layers of paper packaging inside the box, especially on rainy days

Antwort von Tea People
Lovely tea & organic
Good experience throughout
Bought a couple of Forlife individual teapots and a bag of English Breakfast loose tea from here for my wife (they’re meant to be a present but she’s opened it early! 🙄) , she is very happy with them and the free samples received were also a nice surprise. We will definitely be ordering from here again.
Fast delivery and great product at…
Fast delivery and great product at sensible prices 👍
Useful Christmas present
Fair price, prompt delivery, biodegradable packaging, colours of teapots perfect, and a little surprise bonus in the box.
Great choice of quantities
Really great website and offers a variety of sized packs to choose from. I use this with a elderflower, meadowsweet and ginger/honey tea to make a great tea blend when I have cold/flu. It's a refreshing brew that I switch to when the usual cuppa isn't quite cutting it! Comes through Royal Mail so got to rely on them. I'll be buying from here again in the future.
Great company
Great company, I wouldn’t pay attention to reviews saying there not a real company, I’ve been using them for a while now,as I always buy a few boxes of their teas at Christmas time for my daughter. It always arrives promptly and my daughter loves the teas I get for her. Excellent company
Buying with Tea People
Website was easy to navigate and understand, buying simple and we were updated with delivery details, timings etc. until the order arrived on time.
What a delight!
I just ordered a lot of tea, I live in Germany and wanted something from the UK so I ordered a lot of tea and I am very happy with it, the flavour, the variety and how lovely it smells every time I open one of the tins or boxes! Customs of course had to be payed and won’t be ordering as often as I would like to but I will definitely be ordering again next year! Would be nice if we could get more symbolic “little” gifts when ordering to the EU :p
Thanks again and happy to support businesses that help with education and health! :D
Great Customer Service
Great Customer Service, and great product.
I was looking for a particular blend of tea, sold by another company, that we could no longer get. I emailed several specialists for advice, but only Neerja from Tea People responded and gave me a few suggestions from their range. Turns out not only do we prefer the Tea People's blend, but have also found several other blends of theirs that we like, as do friends and colleagues that we've shared the tea and their website with.
Tea for the people!
Incredible product packed neatly with a nice touch of telling who packed it.
The packaging for the teas as always is great, especially the metal tins!
The Sleep and Liquorice Mint Toffee teas are favourites of mine and now a staple for me, incredibly fresh and all natural ingredients as well as being delicious.
I purchased 4-5 Different teas from…
I purchased 4-5 Different teas from this company online.” To help me relax! But instead of letting me enjoy and relax! Anything but that ! I’ve been bombarded with messages from this company.” Desperate For reviews!
Request for reviews is sent once !
Not several times! If I’m pleased I’ll buy again! If not I won’t !
Very unprofessional

Antwort von Tea People
BUYER BEWARE
BUYER BEWARE - I ordered a catering pack from this company and it never arrived. I contacted them to show them that my parcel was still out for delivery for 3 months and they said that it had been delivered providing a photo of just a label, no location or context.
Im not sure if this a real company.
I sent them the evidence to show that it wasn’t not delivered. They didn’t investigate.
I put in a claim back to recover my money from this sham company and then received “As you have already put in a charge back claim, we will not be able to offer any further resolution from our side and will be responding directly to your claim.”
You can see in their response below their attitude.
If you have have concerns about if you will receive your products then I strongly advise you to shop elsewhere

Antwort von Tea People
The worst green tea I've ever tasted
The worst green tea I've ever tasted - and I've tasted a lot. I recently bought supposedly 'organic gunpowder green tea' from teapeople.co.uk and it's weak and tasteless. I know my gunpowder green tea, it's my favourite brew, and this stuff is awful, not genuine gunpowder tea in my opinion. Moreover, it doesn't even look like proper gunpowder tea: the leaves aren't rolled into tight pellets as shown in their listing photos. Avoid.

Antwort von Tea People
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