Taking Care Bewertungen 3.131

TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Pendant was my elderly mother's. Fantastic product with good battery life, via rechargable docking station. This pendant was gps enabled, excellent for our very long garden or when mum was not near t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Purchased this for my mother. Was easy to order , delivered quickly and easy to set up. Fortunately Mum hasn’t needed to use it but if she does hopefully will be ok. My only comment is that the conta... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I live alone and am approaching 80. Although I try to keep fit and have no major health concerns I am aware that each birthday makes me more vulnerable. For this reason I signed up for a home and ga... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The equipment was delivered within a few days. The instruction booklet was easy to follow although in reality not necessary as once plugged in the base station provided clear verbal instructions. T... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Anbieter von Mobilitätsausrüstung
  2. Altenpflege

Vom Unternehmen geschrieben

Taking Care has been providing personal alarm services for more than 30 years. We've supported over ¼ million people and their families with personal alarms and are a Trading Standards Approved personal alarm company.

Providing peace of mind and security

Vom Unternehmen geschrieben

Working with Age UK
Taking Care are trusted by Age UK to provide the Age Co Personal Alarm Service.
We're proud of the service we provide
We love it when our customers recommend us because that means they are happy with our service. That's why we offer a recommend a friend scheme that benefits you and the person you refer. It's our way of saying thank you.
TSA certified member organisation
We are members of the Telecare Services Association and our services undergo an annual stringent TSA audit. We handle over 1 million calls a year and helped over ¼ million people and their families, supporting customers and their families across the UK. We have been helping people live independently for over 30 years. Our emergency resolution team are chosen for their caring nature and are proud of the service they provide to our customers and families.

Free delivery

With a no quibble, 30 day money back guarantee

There are no delivery charges, complicated requirements or hidden costs with our personal alarm services.

Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

3131 Bewertungen

5 Sterne
4 Sterne
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1 Stern

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Bewertet mit 3 von 5 Sternen

Disappointed with pendant …

Everyone spoken to lovely but the pendant is way to big and heavy my mother cannot wear it

26. März 2026
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Antwort von Taking Care

Hi Kelsey,
Thank you for sharing your feedback, I will forward your concerns to our Customer Service team to get in contact.
Kind regards,
Hilary

Bewertet mit 5 von 5 Sternen

Prompt and helpful service

Although setting up was a bit long-winded, staff talked me through it very well.

23. März 2026
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Antwort von Taking Care

Hi Stephen,
We appreciate your feedback and are glad our staff supported you through the setup process. Thank you for your patience and for sharing your experience!
Kind regards,
Hilary

Bewertet mit 5 von 5 Sternen

Set up couldn't have been easier

Set up couldn't have been easier. I hope I never have to use it but feel sure that if

1. April 2026
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Antwort von Taking Care

Hi Tegryd,
We're happy to hear that the setup was easy! We appreciate your trust in our product and hope it provides peace of mind. Thank you for your feedback.
Kind regards,
Hilary

Bewertet mit 5 von 5 Sternen
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Antwort von Taking Care

Hi,
We appreciate you taking the time to share your positive experience with us. We're so glad to hear we were helpful and friendly!
Kind regards,
Hilary

Bewertet mit 5 von 5 Sternen

Easy to order

Easy to order, very helpful lady on the phone. Alarm arrived quickly and was very easy to set up

31. März 2026
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Antwort von Taking Care

Hi Dorothy,
We're happy to hear that ordering was easy, the phone support was helpful, and the alarm was simple to set up. Thank you for your feedback.
Kind regards,
Hilary

Bewertet mit 5 von 5 Sternen

Good digital personal alarm, flexible cover and great customer support

Having had a different company's alarm on trial made it easier to know which features were most needed for my not housebound yet parents. The lady at Taking Care was extremely helpful at advising which product would be most appropriate and being able to have a primary and secondary user was a big bonus, rather than having to have 2 separate alarms. Signing up over the phone did take time because they were so thorough and they made the process straightforward. The equipment arrived extremely promptly. I set it up for my parents at my next visit. That process also was straightforward and the recorded instructions from the base unit easy to follow. I was impressed that the unit was boosted enough to find a good mobile signal connection as my parents' location has notoriously poor signal strength. The professional installation service would be a good option for those without outside support. My father found the necessarily detailed instructions daunting to tackle by himself. Actual use of the alarm fobs and base unit is simple and intuitive. Importantly, it doesn't look as though accidental activation will be easy to do. Follow up support has been great so far and every person contacted during the process has been unfailingly kind, patient and helpful.

31. März 2026
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Antwort von Taking Care

Hi Helen,
We appreciate you sharing your experience. It's great to hear that our team was helpful in choosing the right product for your parents and that the setup was straightforward. We're happy the mobile signal connection is strong and that you find the alarm easy to use. We value all of your feedback.
Kind regards,
Hilary

Bewertet mit 4 von 5 Sternen

Good delivery time

Good delivery time, booklet and setting up. Also follow up questions delt with and confident all will be well. Thank you .
Margaret Shelton .

30. März 2026
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Antwort von Taking Care

Hi Margaret,
We're happy to hear that the delivery and setup went smoothly. It's great that we could address your questions effectively. Thank you for your positive feedback!
Kind regards,
Hilary

Bewertet mit 5 von 5 Sternen

installation went well

installation went well. The signal was good throughout the test. The pendent is comfortable and unobtrusive to wear. Fortunately I haven't had a need to test the system yet!

23. März 2026
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Antwort von Taking Care

Hi Judy,
We're happy to hear that the installation process was smooth. It's great the pendant is comfortable to wear. We would still encourage regular quarterly testing of the equipment. We appreciate your feedback!
Kind regards,
Hilary

Bewertet mit 5 von 5 Sternen

I initially spoke to Leanne

I initially spoke to Leanne. She was very professional, attentive and informed me of every step she was taking. A great advertisement for this service. Thank you.

30. März 2026
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Antwort von Taking Care

Hi Andrew,
We're happy to hear that you had such a positive experience. We appreciate you mentioning the attentiveness and professionalism you encountered. Thank you for your feedback.
Kind regards,
Hilary

Bewertet mit 5 von 5 Sternen

I think it's a good thing to have

I think it's a good thing to have, I am 86 years old and not too good on my feet. It's good to know that help is there at the touch of a button,if needed.⁰

30. März 2026
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Antwort von Taking Care

Hi David,
We're happy to hear our product gives you peace of mind, knowing help is available when needed. Thank you for sharing your positive experience with us!
Kind regards,
Hilary

Bewertet mit 5 von 5 Sternen

Support if and when you need it.

I live alone and am approaching 80. Although I try to keep fit and have no major health concerns I am aware that each birthday makes me more vulnerable. For this reason I signed up for a home and garden alarm.
The staff have been really patient and helpful and now I can just relax and get on with my life!

15. März 2026
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Antwort von Taking Care

We appreciate you sharing your experience and finding our team extremely helpful in setting up your home and garden alarm. We're happy that you feel more secure and can relax, knowing we're here to help.
Kind regards,
Hilary

Bewertet mit 5 von 5 Sternen

Excellent service from staff

Excellent service from staff, found them knowledgeable about the product answered all questions.

18. März 2026
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Antwort von Taking Care

Hi Ashley,
We appreciate you taking the time to share your positive experience. We're happy to hear that our team was helpful and knowledgeable!
Kind regards,
Hilary

Bewertet mit 5 von 5 Sternen

easy instructions

Good to follow the easy instructions. Friendly staff

18. März 2026
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Antwort von Taking Care

Hi Irene,
We're glad you found the instructions easy to follow and that our staff was friendly. We appreciate your positive feedback!
Kind regards,
Hilary

Bewertet mit 5 von 5 Sternen

Friendly staff on the. End of the phone

Web site easy to use. Good communication in settling the unit up.
Friendly staff at the end of the telephone when you call or when you check your alarm

27. März 2026
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Antwort von Taking Care

Hi,
We're happy to hear that our website was easy to use and that you had good communication during setup. We appreciate your kind words about our friendly staff. Thanks for the feedback!
Kind regards,
Hilary

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