takealot Bewertungen 

Yesterday I purchased two Dell monitors from Takealot (Sold by Ditable), Ditable messed up the pricing (Was priced at R1307) and today I get contacted by the seller, telling me that they made a mistake. How is this my problem? I want my monitors, as far as I am concerned, the price you see is the price you pay, which I did, and I paid in full. @ TAKEALOT, please stop charlatans from using your trusted platform.

I have been using Takealot for years with no issues, my recent orders has been a total disaster. I placed an order, delivery date 19 Aug, the delivery date kept moving out and as these items were urgent, I canceled the order. And placed a new order removing items not available. Two days later, someone at Takealot reinstated my cancelled order?? I guess they now have unilateral decision ? Anyway I had to cancel again and now am waiting again and assuming it is now another 5 days....who knows maybe they reinstate the order again by themselves. What a way to never refund a person.

They advertised a product which I purchased. It was on sale. They cancelled my order and refuse to deliver. They made a mistake on the advert so they say. My whole order is over R2000 before adding this product. Shocking. If it’s advertised at Price they should deliver. Not cancel my order

Never received my full refund after sending products back that have already been opened. Also cancelled an order and never received full refund. They always have an excuse and a reason. Spent thousands and thousands over the years. Never again.

I’ve ordered from Takealot multiple times and they’ve always delivered fast. The app is simple to use, and returns have been smooth when needed. Would recommend for electronics and daily items.

I bought some stick on wall mirrors - Order #184770770 and I am disgusted at how scratched the mirrors were when I peeled off the protection layer. I would like to know what you are going to do about this????????

They were exposed on carte Blanche for selling fake generic goods. They further kept sending me the wrong orders and honestly makes u wait an additional week to get your correct items. Wouldn't recommend this place to anyone.

I never had issues with takealot, I buy from them all the time.

Unreliable delivery times is an issue of concern, Takealot can rectify that by investing in logistics and tracking systems to ensure timely and reliable deliveries

I did not receive my parcel but the tracking status says the parcel has been delivered but i didn't get anything from the delivery guy ,I've been trying to contact Takealot since yesterday because i want my parcel or at least my money back

Godfrey Mathebula, a Takealot driver, called me to inform me that he is running late and cannot deliver the items within business hours. On a previous occasion, my package went missing because he marked it as delivered, yet failed to deliver the items. I had to call him and tell him that I was reporting the incident, so he could (days later) find my package and eventually deliver it.
Today, he phoned me again, trying to pull the same stunt. He is running late and wants to override the system by taking the delivery off-book.
I refused this. I said that the items must be returned to the warehouse if he is unable to make his targets for the day. This is all recorded telephonically.
He then **** to Takealot again, indicating that he cannot locate the address and therefore cannot deliver my package. I received an SMS from Takealot stating the apparent reason.
This is the second time I am dealing with the exact same driver lying about my delivery. I previously reported him, and I have reported him again. Honestly, I will no longer use Takealot as management has taken no action to address the driver's misbehaviour/bypass of the standard delivery procedure.

Jus wish takealot would nip in the but of such bad conduct, wherein a driver takes your orders out for delivery and keeps them in their boot- NEVER DELIVERS then post an update that “client was not available to take delivery.” Why do they do that? Aren’t the clients priority at takealot?

A takealot driver crashed into my car, I reported it immediately. They denied having the driver on their payroll. He was Malawian. Their insurers called me and asked me to claim through my own insurance company as a third party claim would take too long and they would refund the excess paid. It’s been six months and they’re denying it was their drivers fault. He drove off a yellow lined lane into the side of my vehicle with no signaling whatsoever! They’re employing illegal immigrants and do not want to pay for their negligence!

Poor and inferior products
I've bought 2 Roll Top Chafing Dishes ( Round with window) in July and August 2024 respectively. I've used both items only on Easter Friday in 2025. After used, washed them with normal sunlight liquid soap, dried them, put them back in their boxes and stored them in my kitchen cupboard. I wanted to use the items in June 2025, only to find them rusted in the cupboard. I've reported the matter to takealot who said "there's nothing they can do beacuse the items are out of warranty. Stailess rusted in less than 12 months in Gauteng. It must be a very inferior product.

I placed an order with Takealot on 26 May 2024, and on 6 June, it was marked as “delivered” — but I never received anything.

I reported the issue on the same day, but today is 24 June, and I still have no refund, no replacement, and no clear answers. I’ve sent multiple emails to customer support, used the Personal Shopper email (I’m a Takealot Personal Shopper), contacted community managers, and shared proof. Still, nothing has been resolved.

What hurts the most is that this is affecting my small business. I had to replace the item out of my own pocket to avoid losing my customer. But what if I didn’t have the money? What if this order was worth R5,000 or R10,000? That would have destroyed everything I’ve built.

I was even told to return an item I never received. That makes no sense.

Takealot must fix its delivery and customer support system. The pressure small business owners face because of this kind of treatment is unfair and unacceptable.

I’m still waiting, and I still need help. But honestly, I’m deeply disappointed.

Beware if you are ordering from Takealot! My daughter ordered a cupboard, arrived with some chips which she was prepared to overlook, but once the frame work was up, the drawers did not fit and there was a missing piece. She returned it and they now refuse to refund her or replace the item. So much for their statement that they pride themselves with customer satisfaction. A false statement in my opinion. Sell you rubbish and then wont replace or refund.

I am a small business owner who sold on Takealot in good faith, only to have my seller account suddenly suspended and R21,000 of my hard-earned money held hostage for 90 days! Despite providing full invoices, tracking numbers, and order proof, Takealot refuses to:

✔ Explain why my account was suspended
✔ Provide ANY evidence of fraud
✔ Release my money as required by law (CPA Section 75)

This is daylight robbery – they are illegally withholding funds that belong to me while earning interest on MY money. Their "support" team ignores emails, and their fraud claims are completely false.

WARNING TO OTHER SELLERS:

Takealot can suspend you anytime without proof

They withhold funds for 90 days (even if you did nothing wrong)

No real seller protection – they side with scammers over honest businesses

DO NOT TRUST THEM WITH YOUR MONEY! I am now forced to take legal action via the National Consumer Commission (NCC) and small claims court to recover what’s rightfully mine.

Shame on you, Takealot! #TakealotScam #CPAComplaint #SmallBusinessAbuse

Takealot used to be very fast on delivery, either pick up or drop off, but this days their services is very poor, takes longer and will just not call when dropping off but when tracking ur order, it will say no one was home. Bring back great service!

- Order #173861280 / Ref #62749229
I have most probably been one of Takealot's most loyal customers. From May 2024 to now I have spent R53,938 at Takealot (yes, R53k - included big buys & wedding gifts). They tried to scam me out of a HUGE refund (dead-on-arrival 3 Kw Nava Inverter), but the Consumer Protection Act is on our side.

DO your homework people; their "30-day internal policy" contravenes the Consumer Protection Act (CPA) No. 68 of 2008 (now 2013), particularly Sections 55 and 56. Get your money or a working product back.

The CP law states:
"Store refund policy: The above rules regarding refunds apply IRRESPECTIVE of the store’s refund policy or the terms of the manufacturer’s guarantee/ warranty. In other words, the store’s refund policy or the terms of the manufacturer’s guaranty/ warranty cannot override the CPA requirements".

Hello... Amazon.co.za - whose service is unparalleled, delivery times MUCH faster, and they refund without asking any questions.

Takealot... It was you, not me... Hasta la vista, baby. The end.