Switcheroo Bewertungen 

450
TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Really impressed with this company. I was looking to move my broadband and made initial enquiry and was contacted exceptionally quickly by a staff member who was extremely knowledgeable and helpful an... Mehr ansehen

Bewertet mit 1 von 5 Sternen

When i filled in my details, looking for a new mobile network, i expected something like comparethemarket, where i'd get a list of things to chose from. Instead i got calls at work, once i picked up a... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Chadwell Telecomms - So far - a disappointing experience. Trying to upload the ESim and contacting the company about problems experienced were NOT handled well. Customer service phone just rang out a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Excellent service, very friendly and helpful. I managed to save on my energy and mobile as well which was unexpected. Thank you for the support and making things easy

Unternehmensdetails

  1. Preisvergleichsseite

Vom Unternehmen geschrieben

The smarter way to save on all of your home bills. No longer do you need to trawl the internet to find the very best energy, broadband and mobile deals, we have them all under one roof! Save hundreds per year by comparing our deals today.


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

450 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 64 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,9

Alle Bewertungen

(450)

85 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 2 von 5 Sternen

was under the impression this is a…

was under the impression this is a price comparison site but actually they take all of your details then dont show any prices and expect a call instead. These are very underhand tactics and Ill no doubt get spammed with lots of unwanted junk mails and calls

25. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

It’s gone well

It’s gone well. Today I am now with a different provider and it went through without a hitch. The person who called me was very helpful and I didn’t have to do much and what I did, all steps were carefully explained

20. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Changed phone contract, great deal

After initial contact the whole procedure has been easy and without issue, been with previous supplier 30+ years and change over so easy I can’t understand why I haven’t done it before, if your thinking of changing suppliers after my experience I would say just do it, it’s so easy!!

20. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Put my details on their page and got an…

Put my details on their page and got an almost immediate reply to tell me that someone would phone me within a short space of time. Turned out I got a better deal than through my present suppliers , so all in all a good timely service. One observation, I don’t know if they are informed by the new supplier as to what deal I’ve taken and for how long ? Will they contact me again after my new deal is coming to an end ?

14. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Switcheroo failed us.

I sent you an email about this yesterday.
On Tuesday 18/08 we were contacted by you.
Amir was friendly and helpful and my wife and I agreed to switch to 3 mobile.
We gave Amir our PAC numbers and to told us we’d receive new SIMs in 48 hours.
The SIMs have not arrived and we have had no contact at all from 3 or Switcheroo.
WHAT IS GOING ON?

18. August 2026
Bewertung ohne vorherige Einladung
Switcheroo-Logo

Antwort von Switcheroo

Hi Mike,

I’m sorry to hear about the experience you’ve had following your switch.

Just to clarify the process, Switcheroo helps customers compare and select a new provider. Once an order is completed, the details are passed to the chosen provider who are responsible for setting up the contract, dispatching the SIM cards and providing the mobile service.

We completely understand that from your perspective this is all part of the same switching experience, though.

I’ve reached out directly and would really appreciate the opportunity to help get this resolved.

Thanks,
James
Switcheroo

Bewertet mit 1 von 5 Sternen

Had a rep come to my elderly mothers…

Had a rep come to my elderly mothers door. He lied about some central database and seeing that people had been paying too much money in the building we live in because of a generator installation.

Called her energy provider and the building management after the call to hear that this was complete rubbish.

Very shady tactics to use targeting elderly people. Do not interact if they come to your door.

21. August 2026
Bewertung ohne vorherige Einladung
Switcheroo-Logo

Antwort von Switcheroo

Hi Chris,

Thank you for bringing this to our attention. We take any concerns about the conduct of representatives in the field seriously, particularly where a potentially vulnerable customer is involved.

What you’ve described does not reflect Switcheroo’s approved sales process or the standards expected from anyone representing the business.

We’ve contacted you directly to discuss the circumstances in more detail, and the matter has been escalated internally for investigation and appropriate action.

We can also confirm that your mother’s address has been removed from any future sales activity.

Thank you again for raising this with us.

Best regards,
Switcheroo Support

Bewertet mit 1 von 5 Sternen

Absolute rubbish

Absolute rubbish. Completely misleading process. The site collects all your details, makes you answer a long list of questions and... Shows nothing. Well, not nothing, but "Your energy deal is ready! Expect a call from... A switching expert".

Thanks, but no thanks. "A switching expert" :D No need for your spam or a sales call. Luckily, I used someone else’s number to avoid the call; apologies to whoever ended up dealing with these.

Just avoid the site, plenty of others actually provide instant online quotes without wasting your time.

12. August 2026
Bewertung ohne vorherige Einladung
Switcheroo-Logo

Antwort von Switcheroo

Hi Zsolt,

Sorry to hear the journey wasn’t what you were expecting.

Switcheroo offers different ways to compare energy deals, including a fully online comparison journey and a telephone-assisted service with one of our switching experts. The journey you completed was for the latter, which is why you were asked for your details and advised that a switching expert would be in touch.

For customers who prefer to compare independently, our online journey allows you to view available tariffs, prices and standing charges on screen and choose the option that suits you.

We’ve also contacted you directly to explain the difference and hopefully point you towards the service you were originally looking for.

Best regards,
James
Switcheroo

Bewertet mit 3 von 5 Sternen

I have cancelled this switch yesterday…

I have cancelled this switch yesterday I am staying with Scottish power for both my gas and electricity they have offered me a better tariff

30. Juli 2026
Bewertung ohne vorherige Einladung
Switcheroo-Logo

Antwort von Switcheroo

Hi Sylvia, thanks for letting us know, and no hard feelings at all.

That's the market working exactly as it should: you compared, your supplier realised you were ready to move and came back with a better tariff, and you're now paying less.

We'll happily take that as a win, even when it means you stay put. If you ever want to sense check the wider market again, we'll be here.

Thanks,
Switcheroo

Bewertet mit 5 von 5 Sternen

Great customer service and care

I have a lovely girl call Grace who helped me understand everything I needed to know answered all of my question to the best of her knowledge and ability in a polite and positive manner, she also made the conversation funny which helped me not feel as stressed about switching. Couldn’t recommend her enough.

23. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Rose

The representative, Rose, was very helpful and friendly. She made the whole process feel effortless and l felt secure l was making the right choice.

25. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Poor experience with Switcheeroo …

My experience with Switcheeroo was disappointing. The website collects your contact information and asks a series of questions, which gives the impression that you'll be presented with a range of suitable options to compare. However, instead of showing any potential deals or providers, you're simply informed that someone will contact you by phone. This felt misleading, as I expected to see available options immediately rather than having to wait for a sales call. The process lacked transparency and didn't provide the instant comparison service that I was looking for.

25. Juni 2026
Bewertung ohne vorherige Einladung
Switcheroo-Logo

Antwort von Switcheroo

Hi Bob, thanks for taking my call earlier, I appreciated you hearing me out. You were right to expect an instant comparison on screen, and we do offer exactly that, you'd come through a route that ends in a call back rather than the online table.

That's not the experience we want you to have, and your feedback is helping us fix how people get pointed to the right journey. Glad you're sorted with your new deal either way, and the line's always open if you ever need us.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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