Switched on London Ltd Bewertungen 

94
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

This was my second experience of this company and both times were good. In a world where one can't find a reliable company this company is a breath of fresh air. Great communication and reliable tra... Mehr ansehen

Bewertet mit 5 von 5 Sternen

My ancient boiler needed changing and I’m so glad I’ve found Switched On. From getting a quotation from Dave and the new boiler being fit in by Joe and Andrew, the experience was seamless and everyone... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Louis sorted out a very severe leak from mains in our basement. Although the job was scheduled late in the afternoon, he worked with his team to source available MDPE (mains water pipes) fittings for... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Devon and Casey came over at super short notice and helped us out with some electrical problems. I cannot stress enough how helpful, polite and professional they both were. They fixed all the problem... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Heizungsbau

Vom Unternehmen geschrieben

Local family run business based in Earlsfield in SW18. We perform domestic and commercial heating, plumbing, gas and electrical works in SW London and the surrounding areas. Our highly qualified engineers undertake everything from Landlord certification to installing a replacement boiler or property rewire.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

94 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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4,8

Alle Bewertungen

(94)

16 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

A trustworthy trader!

My ancient boiler needed changing and I’m so glad I’ve found Switched On. From getting a quotation from Dave and the new boiler being fit in by Joe and Andrew, the experience was seamless and everyone was fantastic. The admin team was also very prompt and helpful. It’s hard to find a trustworthy trader in London sometimes, but Switched On is firmly saved in my phone book from now on!

22. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Would recomend

We have used Switched On for a number of Plumbing jobs over the last few years and always found both communication and quality of the jobs excellent. We recently used their electrical department for two jobs of moving light fittings, both times Paul W was great, very friendly and worked quickly and efficiently. Would recommend

7. Februar 2025
Bewertung ohne vorherige Einladung
Switched on London Ltd-Logo

Antwort von Switched on London Ltd

Thank you for the feedback. We'll pass this across to Paul and the plumbing team.

Bewertet mit 5 von 5 Sternen

Awesome tradesmen, quality workmanship, highly recommend!

Awesome tradesmen, quality workmanship, highly recommend! We have had multiple jobs completed by the guys at Switched On London and can't recommend them highly enough.

Mehdi and Arber completed a range of electrical jobs for us this week including installing a new consumer unit. Both were brilliant - friendly, courteous and professional. We've also had previously had Harry on site with us for a week completing a major bathroom refurb including tiling - he was great to have around and his work is second to none. Finally, we've had Ryan clear our tenant's drains for us recently - he's a lovely guy who went out of his way to ensure he got to the root cause of the issue rather than just going for the easy fix and we haven't had any issues since.

All the Switched On staff are a credit to the company and we’re really happy with all the work we've had done.

31. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Not impressed with them at all

Not impressed with them at all. They asked for my feedback, I've given it to them and no one has responded. I'd be happy to chat the below with them.

1. Communication lacking. Very quick to take payment, very slow to confirm the job. Plumber late to the appt today so was left waiting around for him to arrive.
2. Cost. Plumber was here for 45 minutes to replace a part that costs less than £50 but charged over £300.
3. Mess. On both occasions plumber left a mess on the kitchen work surfaces. On the second occasion the plumber left marks in my marble worktop.
4. Job quality. Plumber obviously didn’t test the system after the repair, completed the job and left the house. 10 mins later we had to call him to come back as the boiler system was still losing pressure and there was a leak I had actually pointed out at the start of the work. He just left it. When he came back he did the quickest dirtiest fix he could do to get out of there as quickly as possible. He’s left one of my pipes capped off to bypass a faulty pressure valve instead of replacing it. I’m now left with little confidence the job has been done to a good standard.

18. Dezember 2024
Bewertung ohne vorherige Einladung
Switched on London Ltd-Logo

Antwort von Switched on London Ltd

Hi Ed,
We have reached out over phone and message and re-attended free of charge since the feedback to review the above works. We have now fitted an additional relief valve as your system was unusual in having more than one relief valve.

As explained, we are sorry for the delay in responding (was still within 48 hours but should have been quicker) but Christmas week is notoriously busy and we do our best to not only respond to feedback but also keep to appointment slot times. Unfortunately with the nature of our business this is not always possible but we do try our best with this aspect.

In regards to costings, materials cost over £135 and the labour allowed was 1.25 hours to complete the repairs. We did only require 45 mins on the initial visit and did offer to refund this difference as goodwill despite being an accepted quoted figure and as mentioned above re-attend free of charge to resolve the ongoing issues. We also apologised for leaving a slight mess on the worktop and offered to clear this. We have fed this back to our engineer and reminded him of the his responsibilities to tidy up any dust or debris created when working on a boiler or system.

We hope we have resolved any outstanding issues and as a company do truly attempt to leave every customer satisfied with our services.
We do hope you consider using us again in the future.

Bewertet mit 5 von 5 Sternen

Capable

Capable, fast, and polite. Explained what was going on. Adapted to the complexities the job presented. Overall really happy with his work.

3. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Paul sorted out all my electrical issues with speed

Very easy booking process - managed to arrange for an electrician to come on a Saturday which was great as it meant I didn't need to take any time off work. Electrician arrived on time and worked really quickly which saved me money in the end! Electrician was called Paul and was very helpful, properly explaining everything so I wouldn't have to call an electrician every time and I could fix it myself if broken again. As I said, Paul worked very quickly and completed the work tidily and efficiently so we could both continue with our weekend! I will certainly be using SwitchedOn again and if I can, I'll be requesting Paul too.

23. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The best tradespeople I've ever encountered.

Luke and Mehdi did a major switch board upgrade to my house and I have never had as good a customer experience from trades services before! They were extremely profient, friendly, tidy and helpful. Luke even brought a tennis ball to entertain my dog who was keen to help. I would hire them/Switched On again in a heartbeat. 5 Star service. Melissa

22. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very helpful great experience

Very helpful, great experience.

Mehdi changed the fire alarm system and provide a great and responsive service in fix all the repairs the flat need.

Highly recommended

15. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

mehdi and Luke are excellent staff !

mehdi and Luke are excellent staff . They should be given a credit ! They are diligent and always to help . Luke is very responsible and helpful by all means . He works positively and he works really well . There is no doubt that Luke is a very professional staff ! I highly recommend him as the best staff in your company !

12. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Extremely happy customer…

Mehdi replaced our garden security light on 21/10/2024. He did an excellent job a very knowledgeable young man and an asset to Switched on London. Have used this company for various jobs and have always been delighted with the outcome and recommend them to friends and family.

21. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Quick and efficient

Lewis was excellent - he quickly identified the problem, explained it in a way I could understand and got a new part within an hour.

23. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good customer service - creative work-round

Louis sorted out a very severe leak from mains in our basement. Although the job was scheduled late in the afternoon, he worked with his team to source available MDPE (mains water pipes) fittings for what looks like a solid semi-permanent fix.

16. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Mehdi attended today on time and was…

Mehdi attended today on time and was friendly, polite, well-mannered, kind and very efficient. He did the job fast and very efficiently. He is a real asset to your company. Thank you for sending such a professional electrician. He is a young man with a very promising career.

27. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic Service

Fantastic service provided by Switched on. Fair price, efficient and responsive staff. Clear explanation of the works to be done by David. Annabelle and Scarlett are very helpful. Aiden who did a fantastic job for my boiler installation. Paul and Marco are very supportive for the touch up works after boiler installation.

A wonderful team!

5. Juli 2024
Bewertung ohne vorherige Einladung

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