Swain Destinations Bewertungen 

233
•
TrustScore 5 von 5

4,9

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had a little less than 2 weeks between a group tour in Mongolia and a group tour in eastern Australia. Swain put together a customized tour for 2 of us to Perth and Broome in Western Australia and t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Swain Destinations made my 10 day trip to Australia stress free. I was overwhelmed planning this trip and Swain made my life much easier. Their attention to detail was amazing and they thought of acti... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Best trip ever! We asked Swain Destinations to plan a three week tour of the North Island for our teacher daughter's winter break. We specifically asked that free time be built into the tour so we cou... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Swain did a fabulous itinerary for our 3 nation African adventure. The camp venues and the tours, particularly in Capetown SA were superb. Our guides and transfers all went seemlessly, as arranged b... Mehr ansehen

Unternehmen hat geantwortet

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Vom Unternehmen geschrieben

Master Designers of Luxury Travel for over 35 Years Swain Destinations is the respected leader in customized luxury vacations. Our culture of integrity, value, and personal service has earned us the reputation of the "Luxury Traveler's Choice." Nothing we do is cookie-cutter. We have access to places and excursions that can only come with time, relationships, and experience. Whether you desire private touring, reclusive accommodation or a fully-guided holiday, allow one of our knowledgeable and dedicated experts to assist you in creating your most memorable "Luxury with Heart" vacation.


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4,9

Hervorragend

TrustScore 5 von 5

233 Bewertungen

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4,9

Alle Bewertungen

(233)

50 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Amazing itinerary!

Swain packed an amazing itinerary into a short two week trip for four to Australia over the holidays. George was super communicative with daily texts of our agenda, including times, drivers, and contact information. Our itinerary included four locations with drivers and guides every step of the way. I will absolutely use Swain in the future if I am traveling to countries they service.

3. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Swain Destinations

We are happy to know that you and your family so enjoyed your recent vacation in Australia and were able to visit 4 very different areas of the country in your two-week trip. Thank you for your recommendation of Swain Destinations and welcome home!

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

The trip was perfectly planned

The trip was perfectly planned, with all aspects absolutely top rate. All tour guides were top notch, everything was perfectly on time.

19. Dezember 2025
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Antwort von Swain Destinations

Thank you for letting us know that all aspects of your recent trip with Swain Destinations were “absolutely top rate” and that all your tour guides were “top notch”. We appreciate your comments and are pleased to have been a part of your vacation experience.

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

Anniversary Trip

Anniversary Trip
We had an amazing 3 week anniversary trip to Australia thanks to Swain Destinations. We got a taste of cities and nature, and I fulfilled my dream of scuba diving on the Great Barrier Reef. Getting a personalized trip plan made sure I wouldn't miss out on the most important part of the trip for me.

Swain planned out every detail for us, so we did not have to worry about drivers, where to go, or what activities to do at all. Every location helped us celebrate as well. This made the entire experience nothing but enjoyable. While we were in-country, we got text messages a day ahead of anything we needed to know - departures, tours, drivers, etc.

Nina, our trip consultant, selected some of the most amazing stays for us and managed to balance a variety of interests with relaxation as well. I never would have been able to pull this off without her knowledge and assistance.

Swain came recommended by a friend, and I whole-heartedly pass that recommendation on to anyone looking to travel to Australia or New Zealand (our next trip with Swain, fingers crossed).

6. Dezember 2025
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Antwort von Swain Destinations

Congratulations on your anniversary! We are pleased to have played a part in your celebration and so happy that you had an amazing 3-week trip, fulfilling your dream of scuba diving on the Great Barrier Reef and exploring different areas of Australia, with a balance of city and nature experiences. Your recommendation of Swain Destinations is very much appreciated. Thank you.

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

Our Australia Trip

We had a fantastic 4 weeks in Australia, designed by Swain! All of the arrangements went off without a hitch and were perfect! We were never left hanging or wondering if we would be picked up, met, etc.

Many thanks to George and the team of folks who made this trip possible. This was a trip of a lifetime and is at the top of our list for experiences.

We can't wait to return!

14. November 2025
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Antwort von Swain Destinations

It is wonderful to read that you have had “a trip of a lifetime” and our team here in the U.S. and in Australia, are happy to have been a part of this experience, together with your travel advisor. There is so much of Australia still to explore, and we hope you will be able to return! Thank you.

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

Everything was perfect

Everything was perfect. Wouldn’t change a thing!

13. Dezember 2025
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Antwort von Swain Destinations

We are delighted to hear that you “wouldn’t change a thing” following your travel experience with Swain Destinations and that you felt “everything was perfect”! Thank you for letting us know that about your recent vacation.

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 4 von 5 Sternen

Swain proved to be an excellent travel partner

Gary at Swain worked diligently with us to provide the itinerary we requested, and George and Jan followed up with fabulous communications during our trip. Some of the hotels selected were absolutely amazing, while a few seemed less than anticipated (quality, location, views, sound levels, amenities, customer service). Tours were mostly as expected. Transfers were spot on, with George coordinating when we had flight delays. We never felt alone!

18. November 2025
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Antwort von Swain Destinations

Thank you for your comments. It is rewarding to know that the Swain Destinations staff involved in planning your itinerary and communicating with you consistently as you traveled were so satisfactory. We understand your disappointment if there was a hotel property selected for you which did not meet your expectations. Please accept our sincere apology and know that your feedback has been reviewed by our team.

Anne Pace
Customer Success Manager
Swain Destinations.

Bewertet mit 5 von 5 Sternen

I just spent two delightful weeks in…

I just spent two delightful weeks in Australia and George and the Swain team was on top of everything! Hotels, flights, tours … all great!
I will be back and most definitely will use the Swain team again! Thank you for the best experience ever!

4. Dezember 2025
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Antwort von Swain Destinations

It is so rewarding to know that you had “the best experience ever” while exploring Australia with Swain Destinations. We hope you do have the opportunity to return to explore more of the country and thank you for your comments.

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

Australia and New Zealand

All of our thanks to George and the Swain Destinations team! We've just returned from just short of 4 weeks in Australia and New Zealand, and the trip was fantastic! The tour was constructed by Swain working closely with my travel consultant in the states, and the tour operators selected for each day were flexible, knowledgable and fantastic!
There were a couple of instances where there were glitches, and George was there with help, humor and flexibility.
Strongly reccomended, and we'll use them again when we return.

1. November 2025
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Antwort von Swain Destinations

Thank you for your recommendation of Swain Destinations. Wonderful to hear from you that your “trip was fantastic” and that we were able to assist you in a timely manner when necessary. We look forward to working together with you and your travel advisor when you are ready to return to Australia and New Zealand!

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

I would give 10 stars if it was available

I would give 10 stars if it was available. Swain Destinations planned and executed perfectly our 3 week trip to New Zealand. Everything coalesced to make a memorable vacation. The Itinerary had a variety of experiences and also allowed a perfect amount of personal exploration. We flew to each destination city, with specific communication from George Swain, and everything went so smoothly. We were notified daily of our excursions or flights, and the drivers names to look out for. No one missed a beat! It worked like a Swiss clock… (we had all morning flights, so we could arrive at a new city, with plenty of time to explore.)
The guides that were chosen for us, for each city, actually made the trip. They each brought New Zealand to life. We are a very curious couple, so the guides responded so well to our enthusiasm.
We had one possible glitch for a flight due to weather. It ended up being fine, and it was then that we realized how conscientious George is. We felt very taken care of, in all aspects… Which allowed us to fully embrace the beauty of New Zealand.
I must give a shout out to the St Moritz (Queenstown) and their daily breakfasts… Heavenly…..
Mahalo Nui Loa to George Swain and Linda Lewis at The Travel store - Brentwood,
Claudia and John Wright

17. Oktober 2025
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Antwort von Swain Destinations

We love the idea of 10 stars! Working together with your travel advisor Swain Destinations is pleased to have been a key part of your perfectly executed 3-week New Zealand trip. It is such a truly beautiful country and having guides who added to your understanding and enthusiasm of the country enhances the whole experience. Welcome home!

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

Excellent trip to the lands down under

We had a great itinerary and every detail was arranged for us. There were a few setbacks, mostly weather related, and the Swain team was easy to reach and very responsive. Definitely recommend this company for trips to New Zealand and Australia!

13. Oktober 2025
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Antwort von Swain Destinations

Your recommendation is very much appreciated, and it certainly makes the travel experience more relaxed and comfortable when you have a comprehensive itinerary with all details arranged for you. Swain Destinations has been planning customized travel experiences for Australia and New Zealand for almost 40 years, and our in-destination team are there to be of support to you as you travel. Thank you.

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

Encore!!!

This was our second African safari trip planned by Swain within a 10 year period. It was our dream to return to Africa to share what I still call "the trip of my lifetime", this time with our adult children. Now we can add many exclamation points to that and our children feel the same.
This trip focused on South Africa and Botswana and once again, Swain, Kathryn, and her team listened to our goals and built a perfect itinerary! From planning to lodge selections, air travel to in-country coordination, every detail was thoughtfully managed and executed.
We experienced one episode of lost baggage for 4 of the 6 of us and thought we could manage it ourselves, however when a 24 hour delay started to become 48 hrs we called Swain and Deidre from the local office jumped on it and worked her immediate magic. Her communication was incredible and we were reunited with our bags closer to 24 hours! Huge appreciation from all of us!
The broader Swain "team" including drivers, guides and airport coordinators were all excellent. Our son commented on how much he enjoyed learning about the local culture even during a short interaction from several of these folks.
We have recommended Swain to several friends and will confidently continue to do so! Thank you Kathryn, and the greater Swain team for creating a truly memorable family adventure.

15. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Our trip was laid out perfectly!

7. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Swain Destinations

We are pleased to hear that you enjoyed your Australian trip and all your travel arrangements fit well together. We appreciate you taking the time to post your comments.
Thank you!

Anne Pace
Customer Success Manager
Swain Destinations.

Bewertet mit 5 von 5 Sternen

I had the trip of a lifetime

I had the trip of a lifetime! Everything went smoothly and my private guides were all wonderful!

10. Oktober 2025
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Antwort von Swain Destinations

It is such a pleasure for us to know that you had the trip of a lifetime, with arrangements that went smoothly and wonderful private guides in each location. Thank you for sharing your feedback.

Anne Pace
Customer Success Manager
Swain Destinations.

Bewertet mit 5 von 5 Sternen

African Adventurers

Our 16 day trip to South Africa was meticulously planned and executed. We were treated to first class everything from the moment we stepped off the plane. Our guides, the meals(we had some challenging food restrictions in our group), the accommodations, the personalized touches, our experiences both in Capetown and in the bush exceeded our expectations. We had a passport snafu that could have disrupted our trip but the team responded quickly and handled it seamlessly. Our group of 6 were blown away by this epic adventure. Shout out to Kat Mccue for all her work coordinating this life changing trip.

5. September 2025
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Antwort von Swain Destinations

Your comments following your South African adventure with Swain Destinations are appreciated. It is such a pleasure to know that all our arrangements throughout your 16-day trip exceeded your expectations. An African adventure can often be life changing for many travelers. Thank you for sharing the experience of your group of 6.

Welcome Home!

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

Incredible Journey To Australia

Our two week trip to Australia was perfect. The Swain team locked down every detail, coordinated everything, and booked incredible lodging with fabulous food. The tour guides they chose for our various experiences were fantastic as well. This is our second time using Swain Destinations. The first time was for a trip to South Africa. I will use them again for New Zealand.

1. September 2025
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Antwort von Swain Destinations

Thank you for your choice of Swain Destinations when planning a vacation to one of the destinations in which we specialize. We are so pleased to hear that your recent 2-week Australian vacation was perfect and that previously you also had a special experience wile traveling with us in South Africa. We are looking forward to working with you to plan an exceptional itinerary for the beautiful country of New Zealand!

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

Thank you for a life time luxurious and personalized experience in Africa

I can’t recommend Swain Destinations enough! Jacqueline and her amazing local team, Deidre & Zarina, pulled together the trip of a lifetime for me & my partner on very short notice — and it was absolutely flawless. They helped us check off our bucket list with an unforgettable journey to Victoria Falls, Kruger National Park, and Cape Town.

Every detail was thoughtfully planned, yet we still had so much room for personalization to make it feel truly our own. From start to finish, every logistic was executed perfectly — smooth, seamless, and beyond my expectations. I’ll forever be grateful to Jacqueline and her team for making this dream adventure a reality!

26. August 2025
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Antwort von Swain Destinations

Thank you for your recommendation of Swain Destinations. We are delighted to know that we were a part of making your dream adventure a reality and that you enjoyed a flawless experience while traveling in Southern Africa. Welcome home!

Anne Pace
Customer Success Manager
Swain Destinations.

Bewertet mit 5 von 5 Sternen

A wonderful experience in Africa!

We have been blessed to travel quite a bit; this was our first experience with Swain Destinations. From start to finish, they were tremendous. Above and beyond the call of duty! They excelled at making us feel cared for, protected, and removed the anxiety that can come when traveling to a new place. I could not recommend them more highly!

1. September 2025
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Antwort von Swain Destinations

Thank you for letting us know how much you have enjoyed your first experience of traveling with Swain Destinations. We value your recommendation and the fact that you felt free of anxiety, cared for and protected as you traveled in South Africa.

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

Their customer service was superb

Their customer service was superb! We were contacted continuously every step of our journey while on vacation with our itinerary and reminders. Would highly recommend their services!

19. Juli 2025
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Antwort von Swain Destinations

Thank you for your recommendation of Swain Destinations. We value your comments and are so pleased to know that your recent vacation was such a success.
Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

Swain was amazing from planning to the…

Swain was amazing from planning to the end of our trip. They were aware of our budget while finding safe and exciting ways to see Africa for the first time. I refer to this as a trip of a lifetime and it truly was. I didn't have to worry about a thing because everything was planned ahead, so we were allowed to truly appreciate this trip.

11. Juli 2025
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Antwort von Swain Destinations

It is very meaningful to read your comments and to know that you didn’t have to worry about a thing, due to the careful way in which your trip was planned and executed, allowing you to truly appreciate the wonders of Southern Africa. Thank you!

Anne Pace
Customer Success Manager
Swain Destinations

Bewertet mit 5 von 5 Sternen

Thoughtfully curated, flexible planning

The trip was so well planned, and exactly what we asked for -- we started with a walking tour of Auckland to get acclimated, a trip to Hobbiton, a tour of the mountains, black sand beaches and rain forest, all with lovely, knowledgeable guides. They were super flexible, cancelling one trip when our plans changed, moving our transportation times when requested, and again, everyone was so nice!!

14. Juli 2025
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Antwort von Swain Destinations

We are happy to hear you enjoyed your time in New Zealand, with lovely and knowledgeable guides. It is a beautiful country offering such diversity of scenery and experiences. Thank you for your comments.

Anne Pace
Customer Success Manager
Swain Destinations.

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