Emailed Svinando regarding delivering my wine to the wrong address. They tried blaming the courier which does not really make sense since they have to give the courier the address in the first place.... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My Spumante is delish and brings back memories of my first foreign holiday,Rimini in 66 (I remember the year cos we won the world cup that year.) but delivery takes 2 to 3 weeks. I'm used to Amazon d... Mehr ansehen
Unternehmen hat geantwortet
Very happy with the wine,have used them many times before hence using them again.Delivery time is excessive but used to it now,however no email was sent saying when the wine was being delivered,as in... Mehr ansehen
Unternehmen hat geantwortet
This red wine was recommended to me by a friend, at whose house I first sampled it during an evening of 'video entertainment'. He forwarded the details for its purchase to me by email and I subsequent... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
An Italian online Wine Shop: great wines, great deals.
Kontaktinformationen
Italien
- svinando.co.uk
4,1
Gut
983 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great website
Great website, easy to navigate. Gorgeous tasty wines. Good delivery time and well packaged.
17. November 2025
Antwort von Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Lovely wine and great price
Quality wine and service, but Svinando need to improve the speed of delivery to the UK. Don't want to wait over 2 weeks for this delicious wine.
17. November 2025
Antwort von Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Antwort von Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
great tasting wines at the right price
11. November 2025
Antwort von Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Antwort von Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Antwort von Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Excellent delivery time considering the busy time of year!
Excellent delivery time considering the
4. November 2025
The Demi Sec has not arrived and you…
The Demi Sec has not arrived and you are not responding to my e mails. Yodel says it has been ‘lost’ at their depot. I am not impressed.
4. November 2025
Antwort von Svinando
Company Response:
Dear Customer,
We are very sorry for the inconvenience you experienced. Please note that we have already sent you an email directly to your address so that we can manage your case more effectively.
We kindly ask you to check your inbox and reply to us, so we can provide you with an immediate solution.
Kind regards,
Svinando Customer Care Team
Antwort von Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Antwort von Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Great company with well packed bottles…
Great company with well packed bottles of very good wines.
30. Oktober 2025
Antwort von Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
The wine was truly great
The wine was truly great. Service was very good and received it within the time
29. Oktober 2025
Antwort von Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Good variety of wine good price *…
Good variety of wine good price * delivery on schedule
29. Oktober 2025
Antwort von Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Took too long and no tracking and…
Took too long and no tracking and communication !
Yet there after care follow up has been excellent so I can forgive the delay. Wine is also of excellent standard
26. Oktober 2025
Antwort von Svinando
Dear Customer,
We are very sorry for the inconvenience caused, as this is not the level of service we strive to provide.
We hope that our phone call reassured you, and we sincerely hope you will allow us the opportunity to make up for this in your future orders.
Kind regards
Your Customer Service Svinando Team
This wine was recommended by a family…
This wine was recommended by a family member and I purchased it for them as a gift.
25. Oktober 2025
Antwort von Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Antwort von Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Lovely wines - great prices.
Lovely wines from here at great prices. Never disappointed
15. Oktober 2025
Antwort von Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
I did not receive my champagne and I…
I did not receive my champagne and I was charged for it it’s been over a month and no response from the company
19. September 2025
Antwort von Svinando
Dear Customer ,
Thank you for your feedback and for bringing this to our attention.
We’re truly sorry for the inconvenience caused by the delay in receiving your champagne. As discussed during our recent phone call, we’ve found a solution and will do our best to ship the remaining item as soon as possible.
We always strive to meet our customers’ expectations and we’re taking steps to ensure that such issues do not happen again in the future.
Thank you for your patience and understanding.
Warm regards,
Svinando Wine
Very slow delivery but nice wine.
14. Oktober 2025
Antwort von Svinando
Dear Customer,
We are sorry that we could not meet your expectations, as this is not the level of service we wish to provide to our customers.
We have sent you an email with detailed information about the delivery time.
Best regards
Customer Service Svinando Team
as always
as always, a great wine at a great price coupled with free delivery, what more could you ask
12. Oktober 2025
Antwort von Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
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