Surprisechest Bewertungen 29

TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

This is One of the few good to honest, mystery box companies out there. Unfortunately spent a lot of $$$ on quite a few dishonest companies that send disgustingly used, useless, returned items. I ge... Mehr ansehen

Bewertet mit 1 von 5 Sternen

They lie about your possibilities of getting anything decent. WAY WAY WAY OVERVALUED DO NOT PURCHASE FROM THESE PEOPLE. I LEFT A REVIEW AT THEOR SIGHT AND THEY REFUSED TO POST IT. WHAT THEY SENT WAS A... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I just love opening them you never no what ya gonna get some things are ok some are just trash I think that you guys should not what is in the packages so we consumer can get good stuff don't scan the... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Ive ordered this surprise chest twice now, absolutely LOVE IT!!! My husband and I open it together and its alot of fun!! This is our entertainment and it sure is, we will continue to order from you.... Mehr ansehen

Unternehmensdetails

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Vom Unternehmen geschrieben

NOW FREE SHIPPING! Set sail for instant fun. Captain Mystery packed this chest with at least 24 individually wrapped surprises, each one a spark for your party, game night, or gift exchange. No two chests are the same. Your chest arrives gift ready in our signature full color SurpriseChest box that looks like real treasure. Perfect for: Birthdays and office shenanigans White elephant, reverse white elephant, or gift roulette Family game night, dorm hangouts, holiday chaos Filled with: Lost Mail Unclaimed packages Undeliverable mail Returns Who knows what What's Inside? Each chest is a true mystery, even to us. We do not open or pre-sort the individual packages. All items are wrapped as received. Actual contents vary, and may include: Undeliverable packages Unclaimed packages Overstock products Customer returns Cancelled orders Most items arrive in their original or shipper packaging. Some packages may show box or label wear. That unpredictability is part of the fun.


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

29 Bewertungen

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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 80 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

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Bewertet mit 5 von 5 Sternen

This was honestly the most unique…

This was honestly the most unique surprise box to receive. We had a great time and lots of laughs doing so. I would 10/10 recommend this to anyone. Great job Suprise Chest! Will definitely be ordering another one in the near future!!

13. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

All Temu junk- buyer beware

All Temu junk. They send influencers great boxes with name brand items. There is no way it’s “luck of the draw”. And when I put a review on fb they blocked me. Shady company.

4. März 2026
Surprisechest-Logo

Antwort von Surprisechest

We’re sorry to hear you were disappointed with your chest. The whole idea behind SurpriseChest is that each chest is random, and that means the experience can vary from box to box.

To be clear, we do not create special boxes for influencers. All chests are pulled from the same inventory, and the items are wrapped, so we do not know exactly what is inside each individual chest before it ships. That randomness is part of the product, but we understand it may not be the right fit for everyone.

We also have a strong base of repeat customers, with about 45% of our orders coming from returning buyers. That said, we never want anyone to feel misled, and we appreciate the feedback.

Bewertet mit 5 von 5 Sternen

So much fun!!

So much fun! I loved opening the mystery packages and I got several nice things! Some weird things and some things I donated straight to charity 🤣 I loved all the jewelry especially. I use the knee massager daily. I sold a couple things on marketplace. The box was was well worth the money I spent and super fun!

3. März 2026
Bewertet mit 4 von 5 Sternen

This is One of the few good to honest

This is One of the few good to honest, mystery box companies out there. Unfortunately spent a lot of $$$ on quite a few dishonest companies that send disgustingly used, useless, returned items. I get it, every item can't be a winner, but one company in particular, 3 initials starting with g, sent absolute junk that even a reseller couldn't sell, used hairbrushes, used hoses, so much went right into the garbage! The value for the money from Surprise Chest was more than fair and lots of FUN for our family!!

3. März 2026
Bewertet mit 1 von 5 Sternen

They lie about your possibilities of…

They lie about your possibilities of getting anything decent. WAY WAY WAY OVERVALUED DO NOT PURCHASE FROM THESE PEOPLE. I LEFT A REVIEW AT THEOR SIGHT AND THEY REFUSED TO POST IT. WHAT THEY SENT WAS A JOKE A BUNCH OF CRAP WITH A GENERIC TYPED NOTE SAYING SORRY IT WAS THE BOTTOM OF OUR PALLET. NO DISCOUNT .... NOTHING. THESE PEOPLE ARE STEALING YOUR MONEY...I would post pictures of the crap the included but it won't let me

11. Mai 2026
Bewertung ohne vorherige Einladung
Surprisechest-Logo

Antwort von Surprisechest

There appears to be some confusion regarding the note mentioned in this review. The note did not state that the chest contained “the bottom of a pallet” or leftover items. It explained that additional bonus items had been included at no charge because the chest came from the end of a pallet. Those bonus items were separate from the 24 wrapped items included with every chest.

We have since changed that process and now use separate bonus boxes to avoid misunderstandings.

We also attempted to verify this review through Trustpilot’s information request process but did not receive a response. After searching our order records, shipping records, customer service communications, email correspondence, and social media messages, we were unable to locate any customer record matching the claims made in this review.

Customers are certainly entitled to their opinions about the contents of a mystery chest, but we believe it is important that the facts surrounding those opinions are represented accurately.

Bewertet mit 4 von 5 Sternen

Shipping was fast

Shipping was fast. Was fun opening. Items are not always worth what I paid. Even occasionally received a counterfeit item. Despite that, I continue to buy and feel they are the best mystery box company I have purchased from so far.

3. März 2026
Bewertet mit 1 von 5 Sternen

Literally every single package in there…

Literally every single package in there was from UniUni delivery service, who I know is who delivers for Temu and other cheap China warehouse suppliers. There's no way this box was equal to $200 in merchandise. One package was cheap makeup that was open already (a tube of cover up cream) that came with a note in the package from the person who bought it stating that it wasn't the right color along with a picture of it on their skin. I don't think selling open, unsanitized containers of makeup is legal. There was also a cheap men's cologne that isn't even available because it was a cheap knock-off of Sauvage. It had a similar name and when I researched it I learned it's been pulled from any shops that sold it . I'm not happy at all. I can take a photo of all the packages I opened from the box and show how they were all from Uni Uni. There wasn't a single item that wasn't a Chinese knock-off brand generic item. Nothing identifiable. I am going to leave a one star review. I feel I have to tell people that there is a possibility they will receive a box of all Temu or AliExpress products. If the company sees that every package has a label on it from a Chinese shipping company, they know the value of what's inside the package. I didn't keep a single item for myself. A couple of weird bottles of vitamins I was able to sell on ebay but the rest was donated to charity.

3. März 2026
Surprisechest-Logo

Antwort von Surprisechest

SurpriseChest is a random product made from mixed logistics sources, including lost mail, undeliverable packages, unclaimed packages, returns, overstock, and other inventory streams. A UniUni label or any other carrier label does not mean the entire chest came from one retailer or one source.

The point of SurpriseChest is the experience of opening a chest without knowing what will be inside. There can literally be anything in these chests. That is what makes them fun for many customers, but it also means not every item will be something every person wants or would have chosen for themselves.

All chests are pulled from the same inventory, including those shown by influencers. The items are wrapped, so we do not know what is inside each chest before it ships.

Many customers enjoy the surprise and variety, which is reflected in our overall Trustpilot rating and repeat customer base, but random chests are not going to be the right fit for everyone.

Bewertet mit 5 von 5 Sternen

Exciting and Fun

It was a fun family experience for all. We had everyone write down three guesses what they thought was in the box. We each took a turn picking out a package and opened it,one at a time. It made such a fun , memorable evening. Will do again.
Their was such a varity of things and something for everyone.
Well more value than what we paid.
The box is well designed.
Recommend to anyone looking for a fun evening.

30. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Ive ordered this surprise chest twice…

Ive ordered this surprise chest twice now, absolutely LOVE IT!!! My husband and I open it together and its alot of fun!! This is our entertainment and it sure is, we will continue to order from you. BEST EXPERIENCE YET!!!! THANK YOU!!! JODI FRIDAY FROM WISCONSIN

2. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The boxes are the best!

The boxes are the best!! I have ordered many, i order 2 at a time, because 1 just isn't enough! So to speak! I will be ordering more soon!!

11. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

I ordered a chest through shop so I got…

I ordered a chest through shop so I got tracking and updates and stuff one of the advertising aspect is open with friends or family and it’s a suprise. In the first box I ordered had nicotine vape cartridges in it, I can’t sell it as you have to have license to sell tobacco products, don’t know anyone who smokes and you aren’t suppose to just throw them out. It was fun opening the other stuff but got TONS of the packages as clothes not my size and would only resell for a few bucks so just ended up donating them. I have read other reviews people getting great stuff all the stuff I got was ok or weird/odd

6. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

It’s a mystery, you get what you get

The first box I ordered was fantastic. So much so that I ordered another box for Christmas. That box was disappointing. It failed to be full to the top. There was a lot of dead unused space which made me fill like I didn’t get everything I paid for. I’ve seen other unboxing of your box and they looked like my first box. Confusing me as to what box would I get if I were to order again.
Purchased Oct 13, 2025 and Dec3, 2025.

3. Dezember 2025
Bewertung ohne vorherige Einladung

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