Surepassdrivingschool Bewertungen 

770
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Janine has been absolutely fantastic with my son. She is patient, reliable, encouraging and professional, and has really helped him build his confidence behind the wheel. As a parent, it’s been l... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Mark has been amazing !!! I put off driving for a few months as I was feeling very unsure about it but after a few lesson I began to feel more confident and at ease with driving. I had a great time le... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I’d just like to show my appreciation for Will Berkley after passing my driving test on my first attempt. I came to Will turn of the year after being dissatisfied with my previous instructor. With Wil... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I booked my course with will Berkley he was honest with me from day one..I had a short course with will I past 1st time with all the help he provided..if you want honest and reliable get yourself book... Mehr ansehen

Unternehmensdetails

  1. Fahrschule

Vom Unternehmen geschrieben

Surepass offers everything you would expect from a quality driving school, we specialise in 1-week crash courses and patient-friendly weekly driving lessons. You would expect this to come with a price tag but you will find our prices offer the best value in your area. You could probably find it cheaper but you could end up learning in a 10-year-old car that is unreliable and harder to drive.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

770 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 85 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(770)

125 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Positive and easy process from first lesson to test day

From start to finish, the whole driving lesson experience was brilliant. Mark Hawtin was so friendly, put our son at ease instantly and he learned so much right from lesson 1. Booking lessons was so easy on the app. With each lesson, he had so many good tips and ways to boost his confidence behind the wheel. As a result of Mark’s encouraging and positive attitude towards teaching, our son passed first time. Thank you Mark!

16. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

What a great experience we’ve had with…

What a great experience we’ve had with Surepass. No wonder Mark Hawtin won instructor of the year last year, he is an exceptional instructor who instantly made my daughter feel at ease, building her confidence and knowledge each lesson. His personable approach really helped my daughter pay attention to what he was teaching her for both the theory and practical tests. His knowledge outside of the car with the recent changes to test bookings was also extremely helpful and he definitely goes over and above! Definitely should be the winner again this year, Surepass are very lucky to have Mark representing them!

16. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Will Berkley

Will Berkley! Absolutely amazing driving instructor got me test ready quicker than I ever thought would 100% recommend 👌

12. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Free Refresher lesson

I hadn't ridden for 30 years and decided to get back into it. Surepass gives a free refresher lesson to determine your requirements. A date was arranged and Matt was brilliant. Put me straight onto a Kawasaki 650 and talked me through all the slow speed manoeuvring. He spent 50 mins with me before deciding no further paid lessons were required. Excellent service.

12. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Mark Hawtin in Northampton

Mark Hawtin in Northampton, has been an absolute diamond teaching my daughter to drive. She is a shy girl and Mark made her feel calm and confident. She said she always felt at ease and he taught her in a way she really understood and could retain.
They had very regular driving lessons and Mark was always around for clear communication about lessons and pricing.
My daughter has absolutely loved having driving lessons and was always buzzing when she came in from them. He gave her positive feedback which really helped to build her confidence well. Thank you so much Mark, we really appreciate you a lot and I'll recommend you to anyone needing a driving lesson.

12. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing Experience

Booked a 10 hour course with tomas in doncaster. He was an amazing instructor talked me through everything and gave me little pointer that helped me throughout the 10 hours and passed this morning with 1 minor.

Thank you for your time Thomas

2. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Had my cbt day course on Wednesday was…

Had my cbt day course on Wednesday was so so nervous as id never even sat on a motorbike/scooter before . The guys where very welcoming and I was made too feel fully at ease throughout the day even thou it rained most of it was a really enjoyable experience. And full of laughs along the way couldn't if been better .

3. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Mark Hortin

Mark was a fantastic teacher, helped me pass within just 4 months of turning 17. he never once raised his voice or got angry with mistakes I made he simply just explained the cause and how to fix them. Had such a laugh with Mark and really looked forward to my lessons each week.

2. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Really recommend Mark Hawtin

Really recommend Mark Hawtin! I had around a months worth of lessons with mark leading up to my test after moving from another instructor and have to say boosted my confidence massively! He’s very calm and patient durning lessons and I thoroughly enjoyed every second of them! Ended up passing first time with only 1 minor which I feel like wouldn’t of been possible without marks help!

29. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Alan brooks Great instructor

Alan brooks Great instructor, very patient with mistakes, very clear with his instructions, very much recommended. 1st time pass zero faults seriously recommend if you want a laugh aswell not so serious and robotic thank you for everything Alan

28. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

will berkley

had will berkley as an instructor. was very helpful and supportive through everything, replied quick and always fit me in for lessons for when i needed them. he calmed my nerves up to my test date and i passed today thanks to him. thank you will

11. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Terrible experience with Surepass

Terrible experience with Surepass. They took my deposit of £82 and then went silent for over a week until I rang them and the office was completely unhelpful, said they've assigned an instructor and gave me his number but the instructor doesn't reply to messages. They booked my test (£62) for 4 months time and told me they "don't do cancellations" (to find an earlier test date) and told me it’ll be months before I can even start learning, yet they refuse to refund the £20 difference for services they have not and cannot provide in a reasonable timeframe. Avoid this school if you actually want to get on the road!

Edit: I would also like to point out that this fell within the 14 day cooling off period which they told me does not apply in this case as per their terms and conditions.

16. Mai 2026
Bewertung ohne vorherige Einladung
Surepassdrivingschool-Logo

Antwort von Surepassdrivingschool

Hi Fitz,

Thank you for getting in touch and for sharing your feedback. I’m sorry to hear that your experience has not been a positive one.

From your post, it appears you enrolled on our Fast Pass course. Once the deposit is paid, the practical test is booked, and we then advise that your instructor will contact you to arrange lessons leading up to your test date.

As you may be aware, there has been an ongoing national issue with driving test waiting times. The DVSA has introduced measures to help reduce these delays; however, improvements are not expected to have a significant impact until 2027.

I understand you also enquired about test cancellations. Unfortunately, cancellations are typically offered at very short notice. As our instructors are in high demand, it can sometimes be difficult and in some cases impossible to accommodate these appointments.

With regard to your request for a partial refund of the test booking fee, I’m afraid that, as the booking falls outside of the 14-day cooling-off period, we are unable to offer a refund.

Once again, I’m sorry that your experience did not meet your expectations. Nevertheless, I would like to wish you the very best of luck with your future lessons and driving test.

Kind regards,
Michelle Partington
Customer Service Manager

Bewertet mit 5 von 5 Sternen

First time pass with Janine!

Hey Janine! Thank you so much for being a great instructor which resulted in me passing my test the first time. You had a great approach to classes where you challenged me enough to get the hard stuff out of the way early so everything else felt easy. I also appreciated the constant safety approach in your teaching. You gave really in depth explanation to everything and had a very precise execution to every lesson. But most importantly, when your approach no longer worked for me, you were willing to change, adapt and find new ways that really helped me and help improve my driving skills. And the result was a first time pass with 6 minors. I was extremely proud of this and I am so grateful that you got me from not being in a car to a first time test in 35 hours. Thank you so much!
Love, Jen x

29. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Mark Hawtin was outstanding…

Mark Hawtin was an outstanding instructor for our son. He instantly put him at ease, giving him the confidence and knowledge to build on his skills week after week. We couldn’t have asked for a better instructor for him!

22. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Surepass, sure did…

Had Will Berkley as my instructor and he made me feel at ease throughout lessons and test day. Great guy and got me through it. Thanks Will.

16. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

If you want someone to teach you…

If you want someone to teach you calmly, gives you that extra push and confidence and still allows you to go at your own pace. This is it. Surepass driving school is the place. I just passed

15. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

In 2016 I paid over £2k to surepass for…

In 2016 I paid over £2k to surepass for driving instructor training.
The trainer kept going sick, and I completely lost my flow for my part 3 training.
After complaining to head office, they did nothing, and I parted ways with the company after the trainer would not take any more sessions as apparently my complaint caused stress to him.
The company never refunded me or offered a solution.
The post is going up now as I see the company is still trading and offering packages less for what I paid for years ago.

5. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Mark Hawtin - fabulous instructor!

My daughter passed her test first time on 6th March. Her instructor was Mark Hawtin in the Northampton area. We couldn’t have asked for a better instructor. Mark was reliable, patient, calm, encouraging, reassuring and knew exactly how to get the best out of her. She really enjoyed her lessons and became a confident, safe driver. On test day she was so well prepared and Mark kept her grounded, calm and confident. I highly recommend Mark and more importantly, so would my daughter.

6. März 2026
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr