SureMembers Bewertungen 

6
•
TrustScore 3 von 5

2,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Unternehmensdetails

  1. Softwareunternehmen

Vom Unternehmen geschrieben

SureMembers is an intuitive WordPress membership plugin designed to help you create and manage secure, premium membership sites with ease. Whether you're a course creator, agency, blogger, podcaster, or e-commerce entrepreneur, SureMembers provides the tools you need to deliver exclusive content and grow your business. With SureMembers, you can: Create custom access rules to control who sees your content. Implement content paywalls and drip-feed content to members. Securely manage digital downloads and control menu item visibility. The plugin integrates seamlessly with popular WordPress tools and plugins, ensuring a smooth setup process without compromising site performance. Its user-friendly interface makes it perfect for beginners, while its advanced features cater to seasoned developers. SureMembers is trusted by over 4,800 businesses and maintains a 4.9 satisfaction rating, reflecting its commitment to delivering quality tools and exceptional customer support. Built by industry veterans, it offers regular updates to keep your membership site secure and aligned with the latest trends. If you’re looking to monetize premium content, manage exclusive services, or offer unique products, SureMembers is your trusted solution.


Kontaktinformationen

2,8

Akzeptabel

TrustScore 3 von 5

6 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Das haben sich andere Leute angesehen

2,8

Alle Bewertungen

(6)

1 Bewertung in den letzten 12 Monaten

Bewertung abgeben

Wir überprüfen Bewertungen

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Refund policy is misleading

I was charged for a renewal and requested a refund well within the 14-day window their own policy states. Support declined, claiming refunds "only apply to the first purchase, not renewals" — a carve-out that isn't clear up front and directly contradicts the plain reading of their 14-day refund policy. The product wasn't even live or active on my end. Be very careful before letting this auto-renew, because getting your money back afterward is apparently off the table regardless of the timeframe.

EDIT: I did reach out to support and they doubled down on not offering a refund. It wasn't until I left this review that they provided the refund.

12. September 2026
Bewertung ohne vorherige Einladung
SureMembers-Logo

Antwort von SureMembers

Hi Joe, thanks for the detailed feedback.

To clarify for anyone reading this: our refund policy's 14-day window applies to a first purchase and separately states that renewal charges aren't eligible under that window. This is outlined at my.suremembers.com/refund-policy. We understand the frustration and would like to make this right. Please reply to our email thread so we can continue there.

Bewertet mit 1 von 5 Sternen

Do Not Purchase SureMembers

I would give SureMembers zero stars if I could. The platform is awful. You have to add SureCart and SureTriggers, which is really OttoKit. Nothing flows. My memberships and purchase flow are a mess. I'm absolutely at a loss. Their tutorials are out of date. Their customer support is awful unless you like interacting with chatbots that report that they are offline, or you like waiting three days for email responses. I definitely do not recommend SureMembers

31. August 2025
Bewertung ohne vorherige Einladung
SureMembers-Logo

Antwort von SureMembers

Hello Dana,

Thank you for sharing your feedback and concerns. We understand how important it is for your membership flows to work smoothly, and we want to assure you that I myself have responded to your queries on the SureMembers support portal promptly.

It appears your recent experience was related to the SureCart chatbot, and we followed up on your concerns there as well. If you are still facing any challenges with your membership or purchase flows, please let us know the specific issues. Our team is committed to helping you get everything running as expected, and we’re happy to provide hands-on support.

Please reach out to us with any details or questions, and we’ll make it our priority to assist you further.

Kind regards,
Suman & Customer Care Team
SureMembers

Bewertet mit 1 von 5 Sternen

Major limitations to be aware

SureMembers is not enough on its own:
For professional use (training sites, paid access, subscriptions), you'll need to add :

SureCart (for payments)
SureTriggers (to automate redirects, emails, conditional access)

12. Juni 2025
Bewertung ohne vorherige Einladung
SureMembers-Logo

Antwort von SureMembers

Hello there,

Thank you for taking the time to share your thoughts and highlight the limitations you’ve experienced with SureMembers. Your feedback is very helpful to us and shows us where we can improve.

You are absolutely correct—SureMembers is designed to work seamlessly with SureCart for payments and SureTriggers for automations and conditional access, especially for professional use cases like training sites, paid access, and subscriptions. This modular approach allows users to tailor their setup to fit specific business needs, but we understand it can sometimes feel complex or require additional steps.

If you have any questions about integrating these tools or need guidance in setting up your site, our team is here to help. We’re committed to making your experience as smooth as possible and would be happy to provide personalized support.

Thank you again for your valuable feedback.

Warm regards,
Suman & Customer Care Team
SureMembers

Bewertet mit 5 von 5 Sternen

The Ultimate WordPress Plugin for Effortless Membership Sites 🚀

SureMembers is a 💡 WordPress plugin designed to make creating and managing membership sites a total breeze. Whether you’re locking down exclusive content for paying members or building a private community, this plugin has your back. 🚀 (Seriously, even if you’re not super techy, you’ll feel right at home!)

Key Features ✨
• Content Restriction 🔒:
SureMembers lets you decide who gets access to your content—entire pages, individual posts, or even specific sections. Pretty cool, right? 🏆 This means you can create exclusive areas for your members without breaking a sweat.
• Seamless Integrations 🤝:
One of the best parts? It plays nicely with WooCommerce (so you can sell memberships like a pro 💳) and tools like SureCart. You can basically build an entire business ecosystem without juggling a million plugins. 🌐
• Multiple Payment Gateways 💰:
Let’s talk about payments—because we all know how annoying it is to find a plugin that doesn’t accept the right options. 😤 With SureMembers, you’re covered: Stripe, PayPal, and more are all supported. ✅
• Content Dripping ⏳:
Okay, this is one of my favorite features! You can schedule when content becomes available to members. Imagine running a course where lessons are unlocked weekly—this is perfect for that. 📅

My Pros to love SureMembers 🌟👍
1. Ease of Use 🖱️:
Trust me, you don’t need to be a developer to get started. The interface is super clean and easy to navigate.
2. Flexibility 🌟:
Whether you’re restricting full pages or just a single paragraph, the options here are endless. Seriously, the level of control is impressive!

SureMembers is a fantastic choice if you want a sleek, easy-to-use membership plugin for WordPress. 🛠️

SureMembers is a fantastic choice if you want a sleek, easy-to-use membership plugin for WordPress. 🛠️ The integrations alone make it worth checking out.

If you’re someone who wants to create a membership site without spending weeks figuring things out, this is for you. (Honestly, you’ll probably have it set up in a day )

And what I love the most: SUPPORT is THE BEST 🎖️

12. Dezember 2024
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr