It's great to be able to find a tech person when you need them. Supportwave makes that really easy. It's almost astonishing to watch their timer suggest someone will respond in 60 seconds - and it... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Excellent! Easy and simple. 5 minutes after landing on the site I was speaking with a knowledgeable helpful IT expert. It was quite a technical issue. Previously we've used freelancer sites for IT job... Mehr ansehen
Unternehmen hat geantwortet
I felt safe using their tools to share my passwords and screen. My support person worked very quickly and found a solution much faster than I thought was possible. NerdApp is a great service and I hig... Mehr ansehen
Unternehmen hat geantwortet
Got my laptop Lockscreen problem taken care of. Happy that my tech was able to talk me through getting screen unlocked after I forgot my password. Bonus was after we did a factory reset, my original d... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Supportwave connects businesses to verified IT Support specialists for remote and on-site IT requirements. Get connected to over 3,000 skills instantly or chat to our technical team about permanent resources to augment into your workforce.
Kontaktinformationen
Vereinigte Staaten
- supportwave.com
Antwort von Supportwave
Hi Thomas, thank you for your feedback! Keep well, Caitlin
Antwort von Supportwave
Hey Matt! Thanks for your feedback. Glad that we were able to help. Keep well, Caitlin
Used these guys for first time today
Used these guys for first time today. Lovely chap named Volkan came and helped set up my sons P.C. I would recommend them as giving a great, informative friendly service.
22. November 2021
Antwort von Supportwave
Thank you so much for taking the time to reply and for the kind words! Volkan is one of our favourite Nerds and always does his best to give excellent service 😊
I had to upload a new software to my work computer…
I had to upload a new software to my computer as I'm a auto locksmith, the software was very important to the running of my business but my computer would not launch the software. I heard about NerdApp and contacted them online and they got to work straight away, Volken S took control of my computer and I have to say they were amazing !!! Very reasonably priced and fair with the time charged, I will certainly be using the NerdApp and Volken s again. Thank you so much for all your hard work, You saved my business !
22. November 2021
Bewertung ohne vorherige Einladung
Antwort von Supportwave
Hi Barry, thank you so much for your lovely review! We will be sure to let Volkan know he did a great job. We are here whenever you need us. Thanks, Caitlin
Very helpful technician
I was very pleased with my experience using NerdApp. The technician I spoke to was very helpful and extremely patient. I would use them again if I had a problem with my computer.
18. November 2021
Antwort von Supportwave
Hi Barbara, thank you for your positive feedback. We are here whenever you need us! Keep well, Caitlin
Excellent Service with Nerdapp
Excellent, fast and efficient - great support by NerdApp
Will definitely return when needed and certainly recommend to anyone needing trustworthy technical support
Thank you NerdApp
16. November 2021
Antwort von Supportwave
Hi Georgie, thank you so much for your positive review. It means a lot to us! We are here any time you need us. Keep well, Caitlin
Just absolutely outstanding service
Just absolutely outstanding service! Really tricky problem solved but Adam also went out of his way to help with something unrelated too! Thanks so much I am massive fan of this app.
11. November 2021
Antwort von Supportwave
Hi Christiana, thank you so much for the great review! It was a pleasure to have you as a customer and we are glad Adam did such a good job, he's a great Nerd! Thanks for the kind words and I hope you have a lovely week ahead :)
Quick match to a helpful Nerd
Matched quickly with a very helpful “Nerd”, who was extremely diligent and knowledgeable. We didn’t manage to fix the problem entirely, but we managed to recover my data, which was the most important thing.
1. November 2021
Antwort von Supportwave
Hi Richard, great to hear that your data was recovered. We know how stressful this can be. Thank you for your feedback!
Really easy to use and well explained
Really easy to use and well explained. Helped me out of a bind. Thank you
26. Oktober 2021
Antwort von Supportwave
Hi Tori, thank you for your feedback! We are always here if you need us.
Volken took ownership of my problem and…
Volken took ownership of my problem and got me up and running many thanks I was pleased with the service and outcome
20. Oktober 2021
Bewertung ohne vorherige Einladung
Antwort von Supportwave
Hi, thank you for your feedback! We appreciate it. Keep well.
Happy Customer
Wow!, just had an IT blitz session with an IT Technician from Nerdapp.
Trying to sort out your home computer problems on your own, if you are not an IT 'expert' is a nightmare!! 😳 well for me anyway.... 😏
The IT technician sorted out so many of my IT issue's today, and has lifted a huge weight off my shoulders. He was knowledgeable to another level, quick, efficient and helpful. He gave me great service, at a decent price, with a great attitude.
So if you're looking for home or office Tech support I can highly recommend Nerdapp. The Nerd App is also simple, and very easy to use.
Honestly...., if you need good, honest IT support, Nerdapp is the way to go 😁
19. Oktober 2021
Antwort von Supportwave
Hi Rosemary, thank you for such a lovely review! We know tech issues can be extremely frustrating, that's why we're here to make your life easier. We are here whenever you need us.
Good service and very useful app to have…
I have used Nerdapp on several occasions for both personal and work related tech issues. Very impressed, with the app and the quality of tech support received.
18. Oktober 2021
Antwort von Supportwave
Hi Grace, thanks for your feedback. We appreciate it!
The Nerd was very helpful and got the…
The Nerd was very helpful and got the job done
18. Oktober 2021
Antwort von Supportwave
Thanks for your review John!
NerdApp did what 4 stores couldn’t- fix my Mac!
Using NerdApp was so easy and I would recommend to anyone with an IT issue big or small. The technician was that assisted me was highly knowledgeable and super efficient.
He managed to sort out an issue I’ve been having for 2 years, which 4 other computer stores could not fix.
5 stars is not enough!!
18. Oktober 2021
Antwort von Supportwave
Hi Ev, thank you so much for your lovely review. We appreciate your support! We are here whenever you need us.
Antwort von Supportwave
Hi Liz, thanks for your feedback. We appreciate it!
Antwort von Supportwave
Hi Anne, thanks for your review. We are here whenever you need us!
Excellent service
Excellent service. Quickly identified someone who was able to help me with my issue. Very easy to use app. Shout out to Volkan for sorting me out.
16. Oktober 2021
Antwort von Supportwave
Hi Christopher, thanks for your feedback! We are here whenever you need us.
I needed my sound system connected to…
I needed my sound system connected to my TV system and was thrilled when Needapp came to the rescue! I was so happy with the professionalism and excellent knowledge, made sure my performance was at peak potential. Will be using them again for other IT needs.
15. Oktober 2021
Bewertung ohne vorherige Einladung
Antwort von Supportwave
Hi Justin, thank you for your feedback. We appreciate it!
Needed a Nerd to come to my house to…
Needed a Nerd to come to my house to sort out my Wi-Fi connection. The Nerd was polite and efficient! Thanks NerdApp.
14. Oktober 2021
Antwort von Supportwave
Thanks for your feedback Caitlin!
I can’t recommend NerdApp enough
I can’t recommend NerdApp enough. My laptop screen went black and they came to my rescue fixed it and ensured no documents were lost in the process. Tamara Francesconi.
13. Oktober 2021
Bewertung ohne vorherige Einladung
Antwort von Supportwave
Thanks for positive feedback Tamara. We know how stressful these situations can be. Glad to hear a Nerd was able to assist you!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.