The only drawback was a very loud customer, which made it harder to focus while choosing fragrances. That said, this was not a reflection of the sales team. We were greeted on arrival, given the... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnCabot Circus, Glass House, BS1 3BX Bristol, Broadmead, GB
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Das sagen Bewerter
Really nice fine oil, recommended by the lovely Alexandra from Cabot’s shop. She was very knowledgeable about all the different perfumes and oils and helped me to find the best one for me. I’ll defini... Mehr ansehen
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Lovely staff. Great experience picking a fragrance oil that matches my vibe
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The most embarrassing f day ever. I paid for my purchase all went through pending in my bank account/ your recipet said paid and I get a call 5 mins later from your branch manage... Mehr ansehen
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Unternehmensdetails
Vom Unternehmen geschrieben
Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.
Kontaktinformationen
Cabot Circus, Glass House, BS1 3BX, Bristol, Broadmead, Vereinigtes Königreich
4,6
Hervorragend
41 Bewertungen
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the whole experience was amazing
the whole experience was amazing! the staff was helpful and wonderful. I was gonna buy a small size perfume oil but ended up buying a whole gift set!!
29. November 2025
Antwort von Sunnamusk London - Cabot Circus
Hi Thoon,
Thank you for your fantastic review! We’re so pleased you had an amazing experience in store and left with a gift set you love.
Kind regards,
The Sunnamusk Customer Care Team
Very good customer service
Very good customer service. Excellent product. Made to feel welcome and staff took time with me to explain the products and the offers available.
13. November 2025
Antwort von Sunnamusk London - Cabot Circus
Hey Michelle
Thank you for the fantastic review — we’re delighted you felt welcomed and well looked-after!
Best wishes
The Sunnamusk Customer Care Team
Great customer service!
10. Oktober 2025
Antwort von Sunnamusk London - Cabot Circus
Hi Yasmin,
Thank you for your kind words! We’re delighted to hear you enjoyed our customer service.
Kind regards,
Sunnamusk Customer Care Team
Bristol Store
Ying and the team in the Bristol store were amazing and definitely went above and beyond with a customer service issue I had. Thanks girls!
19. August 2025
Bewertung ohne vorherige Einladung
Antwort von Sunnamusk London - Cabot Circus
Dear Dimple,
Thank you for sharing your experience! We’re delighted that Ying and the Bristol store team went above and beyond to help you. We’ll be sure to pass on your kind words!
Best Wishes,
The Sunnamusk Customer Care Team
Wonderful fragrances and great service
Wonderful fragrances, strong aromatic and very special. Get more comments wearing Sunnamusk than anything else.
Service in the Bristol store always great, friendly helpful staff. Very impressed.
3. Mai 2025
Antwort von Sunnamusk London - Cabot Circus
Thanks, Sam! We’re so pleased you’re enjoying the fragrances and great service at our Bristol store.
Kind Regards,
The Sunnamusk Customer Care Team
The shop assistant was very helpful and…
The shop assistant was very helpful and patient. I bought a couple of fragrances at Christmas and was super happy. I wanted to sample other scents and layering. She was very knowledgable.
29. April 2025
Antwort von Sunnamusk London - Cabot Circus
Thank you, Josie! We’re delighted you had a great experience sampling and learning about scent layering.
Kind Regards,
The Sunnamusk Customer Care Team
Helpfulness and knowledge of the team…
Helpfulness and knowledge of the team member meant I was able to get a restock from colour and smell description in seconds without knowing the name of the fragrance! She also provided great recommendations for Bristol! Excellent service.
19. April 2025
Incredible scents
Went into the store in cabot circus, such friendly service. Absolutely incredible perfumes, can't stop smelling it and already bought more online once I got home! Amazing scents for women and men
12. April 2025
Bewertung ohne vorherige Einladung
Ying was fantastic
Ying was fantastic! Super helpful when selecting my fragrance! Credit to the business and a fantastic product!
23. März 2025
the service has been amazing
the service has been amazing. The store manager was very helpful and helped narrow my choice and she had so much insight on the products which I appreciated. Great service overall.
14. März 2025
Great service, great products, good prices!
I came across the shop at Cabot Circus and was intrigued as I've always loved perfume oils. The assistant was very helpful and from the description of what I liked, selected the perfect perfume. The price was good for an oil based fragrance so I'm enjoying the one I've bought and look forward to experimenting with others.
18. Dezember 2024
Best perfume in Bristol!!!
Absolutely love this Oud store, so happy to finally see something like this in Bristol. Amazing customer service in store and so so helpful. Really great experience!
18. November 2024
Staff were great.
Staff were great.
I love the perfume and oils.
However I think something needs to be done about quality control as the parfum once u wear it does not last very long.
29. Oktober 2024
Antwort von Sunnamusk London - Cabot Circus
Dear Nana,
Thank you for your feedback. We're sorry to hear you didn’t have a helpful experience. Please reach out to us at online@sunnamusk.com, and we’ll be happy to assist you further.
Kind regards,
Sunnamusk
I got to the shop and i went through…
I got to the shop and i went through most of ur products. The shop employees were not too happy about the criticism i had for the perfume and didn't inform me about the 10% off first purchase. I had to pay full price for the cologne. While when one of my friends went back to the shop they got 10% off first purchase. I wont support the shop in Bristol again!
15. August 2024
Antwort von Sunnamusk London - Cabot Circus
Hey,
Thank you for your feedback.
We're sorry to hear about your experience and appreciate your comments. We strive to ensure all customers receive the best service, including information about promotions. Please reach out to us at online@sunnamusk.com so we can address this issue and make it right.
Kind regards,
Sunnamusk
Excellent service
Excellent service, the manager knew all of the products and was able to match me to the perfect scent after discussing different bases and fragrances I normally opt for.
15. Juni 2024
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