Summitopticsco Bewertungen 

Extremely disappointing experience. Buyer beware.

I placed an order via facebook add.The glasses took weeks to arrive, and when they finally did, they did not fit properly. When I contacted customer service to arrange a return, I was informed that I would have to pay the return shipping costs myself and I would receive the funds back as soon as they arrive. NOW, their missleading webpage states they are a Wyoming registered Compny, what they fail to say is that you need to return the glasses to CHINA, which cost nearly more then the glasses. Thats clearly missleading of customers..

The package was delivered and received by the company over two weeks ago, yet I have not received my refund. Multiple emails have gone unanswered, and there has been no meaningful communication regarding the status of my return.

Based on my experience, the company's return policy appears to be highly misleading, and customer support has been virtually nonexistent once payment was collected. I would strongly encourage potential customers to carefully review the return terms and consider the risks before placing an order.

I am now pursuing formal complaints with Facebook and the Secretary of Wyoming, where they registered their Company, regarding my experience. Consumers deserve transparency, honest return policies, and responsive customer service, none of which I experienced here.

If there was a -5 I would’ve put it. Trash n shipping, trash on customer service. Wanted a refund because after almost a month, still no glasses. trash all the way around in my experience so much so that I can’t even comment on the product

1 star is more than this company deserves! I ordered 2 months ago and to this day I have not received my glasses. I have requested a refund numerous times to only have no reply! Their only response is that they are looking into it. So basically I spent nearly $40 for NOTHING! DO NOT ORDER from this money stealing company!!

The product took a really really long time to receive. The product I ordered dod nothing it said it did. I contacted customer service to request a return. There is no other way to contact this company other than only by email, nobody ever responded. Couldn't return a product that was falsely advertised. I highly recommend NOT purchasing from this company unless you like throwing money away. If you could give a NEGATIVE 5 star review this company sure fits. I should of read all the reviews before I purchasing.

These glasses are worthless bits of plastic that do not go dark in the sun and vision is very very blurred. It’s a scam. These glasses can be picked up for a couple of pounds on a seafront shop. They are useless and they have the cheek to ask if I want to buy a second pair. Be warned - do not buy

I purchased Summit Optics VisionSync Multifocal glasses with adaptive lenses, but they took a long time to arrive because they shipped from China. Unfortunately, the lenses are not adaptive, are cheaply made, and I believe the product is a scam. I would not recommend them to anyone. I gave the product one star only because it arrived; otherwise, I would have rated it zero. I'm still figuring out how to return this product.

Cheap plastic glasses, which are completely useless. I've asked numerous times to return and have a refund, like it says on their website. A complete and utter CON. Do not go anywhere near this dreadful dishonest company.
I'd like to give them a minus star!!!

Item purchased from Summitoptics.com
1 x pair of Spectacles.
The item arrived late, 10 days late in fact. When it arrived, packaging was shoddy, amazingly, the Glasses were undamaged.
I believe the glasses are of very poor quality, To me, it appeared that the glasses were of no better quality than you would buy from a Lidl or Aldi store, which has a single focal length.
I purchased this item with very little faith in the unit.
My Physics background told me it couldn't work, yet I was over zealous to learn of the Optical Technology, if in fact it ever existed???
I have forwarded multiple emails, to SummitOptics.com, seeking a full refund. Unsurprisingly, I haven't received a reply.
I do wish to pursue a full refund.

Still waiting after more than a month
I placed an order with Summit Optical more than a month ago and I still have not received my glasses.
I have contacted the company several times asking for an update. I do receive replies, but I keep being told that my order is “on its way.” Unfortunately, after more than a month, I am still waiting.
What has been most frustrating is the lack of clear information about where my order actually is and when I can realistically expect to receive it. I have been patient and have given the company plenty of time to resolve the issue, but at this point I am extremely disappointed.
I simply want the glasses I paid for or a clear and honest explanation of what has happened to my order.
I will update this review if and when my glasses finally arrive.

I would not recommend Summit Optics. I paid $35.70 for glasses that were blurry and did not work for me - I could not see the computer screen or long distances clearly. When I asked to return them, Summit told me I had to ship them to its warehouse in China at my own expense, with any customs fees also my responsibility. USPS quoted me $22.70 just for the return shipping, nearly two-thirds of the original order price.

I asked Summit to make an exception and give me a full refund without requiring this expensive international return. They refused. Their only alternatives were to pay to return the glasses to China and receive a refund only after delivery and inspection, or keep unusable glasses and receive a 50% discount code for another purchase.

Customers should understand this return policy before ordering. If the product does not work for you, returning it may cost a large part of what you paid. Based on my experience, I would not purchase from Summit Optics again.

Received my glasses this morning
Very disappointed with them.
Cheap frame lens are compatible to Dollarama would sell . arrived in plastic Bag no case at all very different from advertising on you tube.
Wasted my Money
Please check the reviews before wasting your hard earned cash.

Very very bad experience....

Don't buy or throw your hard earned money , I have been ordered on 29th August, still I did not get my summit glass. After several reminder and emails they are saying it's delivered, even I have not received. Suggesting me to search with your neighbours, surroundings mean throughout UAE. However I have checked in my building and neighbors but could not get. I asked to summit share collection details , which they don't have , how one can trust if even they have dispatched or not.
My suggestion - don't buy anything from this site if you dont want lose your hard earned money.

Thanks

Bought these glasses for my elderly parent who was having trouble with his sight, they sounded like a good product, in reality I received a cheap pair of basic low quality glasses, non chromatic, cheap plastic rigid frames, and questionable lenses, arrived wrapped up in a plastic bag, plus no free gift. Total rip off

inferior product that took 45 days to arrive.. advertised as a USA company but cheap Chinese crap.. lenses are not photocromatic at all communication is all auto bot meaningless lying dribble..DO NOT purchase from them total waste of money

Took well over a month before I even got my first email letting me know they where shipping the glasses. The glasses themselves are unwearable and you cant see anything thru them. Took two weeks for "customer service" pathetic to get back to me about a return. Horrible company to deal with.

This is a total scam. The glasses are useless and do not do what is advertised. Do not buy from this company. The website gives an address in Wyoming. But when attempted to return the glasses was told I would have to ship them back to China. Or I could keep the glasses( which are useless) and they would give me a 50% off coupon for my next order. Like I would even consider ordering anything else from this company

These glasses are horrible!!! They hurt your eyes and dry them out. You are better off with glass bottles. I sent an email to contact@summitopticsco. to get a return and refund 5 days ago but have not received a reply.

WARNING, do not buy from this company a complete scam. Absolutely disgraceful. Be aware you have been warned.

The glasses I ordered are rubbish, I returned them, this is not to USA but another false CHINA company, I am trying to get a refund but the returned glasses are lying in limbo at the Chinese customs apparently awaiting taxes to be paid. Do not fall for their false advertising on social media, you will lose you money.
I have been in contact with an "Allice" on emails that has been responsive but not helpful, I will take this as "School Fee's" as I keep telling my wife do not fall for the social media adverts, they are all a scam!!!