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Sulets Bewertungen 425

TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Glad to have booked through Sulets- great experience throughout, from looking for properties to now living in them. Emma G our property manager has always gone above and beyond to help us with any iss... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The location is very scenic and pretty. the person who showed me around, Ruta, was very enthusiastic and helpful when showing me around for my viewing.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We had a great experience working with Ruta as our realtor. She took the time to show us many properties, and even when we couldn’t find one that felt right, she never lost patience. Instead, she list... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I recently went to view a studio at The Summit, and I was genuinely impressed. The room size was much bigger than I expected, especially for a Plus studio. It felt spacious, modern, and really w... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Studentenwohnservice
  2. Gruppenunterkunft
  3. Hausverwaltungsunternehmen
  4. Immobilienagentur
  5. Immobilienvermittlung
  6. Studentenwohnheim

Über Sulets

Vom Unternehmen geschrieben

Join over 2500 students who rent with Sulets every year.

Discover high quality student accommodation in Leicester and Loughborough with Sulets. As the only student lettings agent recommended by Leicester’s Student Unions and endorsed by Loughborough University, we provide student living you can trust. We work closely with landlords to ensure that the high-quality properties we offer are safe and secure. We carry out regular inspections, and we deal with any necessary repairs and maintenance. From student homes near campus in Leicester to student living in Loughborough’s popular Golden Triangle, we offer a range of student accommodation to suit every budget, many with bills included. As a charity, we prioritise the student experience focusing on safety, quality, and support. Finding accommodation is an important part of your university experience, we are here to help you with that choice.

Our reviews speak for themselves, and we take pride in our high levels of customer service and satisfaction to both students and landlords.

Student Housing Row of terraced houses Search Student Housing Student Halls, Studios, Flats & Apartments Inside a bedroom in student accommodation Search Student Halls Get in touch today to book a viewing Contact Us Are you a landlord or HMO investor? Join our landlord network

Trusted Student accommodation 🏡 🛏️ 🔑

Vom Unternehmen geschrieben

Trusted by students, backed by universities & student unions.
Join over 2500 students across Leicester and Loughborough who rent with Sulets every year. All-inclusive bills with locations just steps from your campus.

Landlords - Protect your rental income 🏡

Sulets Leased Service - Exempt from the Renters' Rights Act.

Sulets Leased Service - Exempt from the Renters' Rights Act.
Lease your property to Sulets for a fixed term, and we guarantee your rent. Sulets is a unique not-for-profit student lettings agency providing everything a landlord needs, with exempt status under the Renters’ Rights Act. Get in touch for more info.

Kontaktinformationen

Student Housing

We offer a wide range of student homes to suit all budgets.

4,7

Hervorragend

TrustScore 4.5 von 5

425 Bewertungen

5 Sterne
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Bewertet mit 1 von 5 Sternen

It’s hard and taken a long time to get…

It’s hard and taken a long time to get back your deposit. This is very wrong. People need their money to do stuff and plan. Putting in long process to give back deposit is not good.

18. September 2024
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Antwort von Sulets

Hi Kenneth,

Thanks for your review and feedback.

We are sorry for the delay with the return of your deposit, as you are aware we had charges applied by the landlord following the check-out inspection. We have been disputing this with the landlord and are waiting for invoices to confirm final charges. As you are aware we are chasing this daily and hope to have an update very soon for you.

Regards, Sulets.

Bewertet mit 5 von 5 Sternen

Ruta at SULETS was excellent

Ruta was excellent from start to finish. She cares about her Client and is a professional. Ruta worked very diligently and conscientiously and secured my let for me - she delivers first-class customer service and is a problem solver, should the need arise. Her communication with me was on point as well. In short, Ruta was reliable, organized and professional in all aspects of her work. Fantastic - thank you.

2. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Sulets

Hi Bill, Thanks for your feedback and review. It's great to hear Ruta was able to help with letting your property. We will pass your feedback on to her. Thanks, Sulets. 👍

Bewertet mit 5 von 5 Sternen

I had a fantastic experience with student Roost Newark

I had a fantastic experience with Student Roost. The accommodations were top-notch, and the staff were incredibly supportive and responsive. The facilities were always clean and well-maintained, creating a comfortable living environment. The location was also ideal, with easy access to campus and local amenities. Overall, I couldn’t have asked for a better place to live while studying. Highly recommended

24. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Sulets

Hi Chioma, thank you for your positive review and feedback, we will pass your comments onto the team. Good luck with your studies!

Bewertet mit 5 von 5 Sternen

Swift and professional

Swift and professional

5. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Sulets

Hi Eke, thanks for your positive review and feedback. We will pass your feedback onto the team. Thanks!

Bewertet mit 5 von 5 Sternen

Much better than a private landlord

We had our property managed by Josh and it has been great. If we needed maintenance work it was organised and carried out and was checked in on regularly so there would be evidence if anything was to be disputed at the end of the tenancy.
I would recommend going with Sulets over a private landlord, I have had a much better experience with Sulets than in previous properties with private landlords.

30. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Sulets

Morning Hannah, thank you for your 5 star review & feedback. We are pleased to hear that Joshua was able to help you with your student home in Leicester.

Bewertet mit 4 von 5 Sternen

Trusting staff at student roost…

Trusting staff at student roost brookland Road, very accommodating and helpful when needed

27. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Sulets

Hi Humaira, thank you for your positive review and feedback from Brookland Road. Good luck with your studies!

Bewertet mit 5 von 5 Sternen

Room as described

Room as described, helpful staff.

24. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Sulets

Hi Peter,

Thank you for taking time leave a review! Good luck with your studies in Leicester.

Many thanks,
Sulets

Bewertet mit 1 von 5 Sternen

It was horrendous

It was horrendous, do not go with this company.
Dirty living condition, lack of compassion and communication.
Rent and bill payment were a shambles.
We had 21 house viewings in the space of 6 months, with less than 24 hours notice.
Unkind staff in the office.
All round disgusting experience

1. September 2023
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Antwort von Sulets

Hi Nicola,

Thanks for your feedback and review, we are sorry to hear of issues with your student home. We understand you were not happy when someone dropped out of the tenancy and needed to find a replacement tenant, however you discussed this with your property manager, and we believed you were happy with the outcome.

We had no reports of any issues when you moved into the property following the send of our welcome email. Bills were paid via an external company called UniHomes, we believe there were some issues when the tenancy change happened however your property manager assisted and provided the details of the new tenant to UniHomes so they could add her on to the contract.

If there is anything else we can do in the meantime to help, please get in touch.

Kind Regards, Sulets.

Bewertet mit 5 von 5 Sternen

Good communication and helpful staff

Sulets have been incredibly helpful. I originally ordered a studio for my university studies, during which the process was made very easy by the staff, who went above and beyond to answer questions. I was fortunate enough to be offered a degree apprenticeship, so I needed to cancel the studio for uni. Emma made this quick and easy, keeping me updated along the way, and ultimately finding another tenant. I recommend Sulets to anyone studying at university within Leicestershire.

26. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Sulets

Morning Harry, thank you for your positive review & feedback, we will share your feedback with Emma. Good luck with your studies! 👍

Bewertet mit 5 von 5 Sternen

Great Service

Recently contacted Sulets regarding tenancy takeover for my contract. Emma Godsell helped me with the process and within a month was able to find someone to takeover my tenancy. Would recommend.

25. Juli 2024
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Antwort von Sulets

Morning Sid, thank you for your positive review & feedback, great to hear Emma was able to help with your tenancy takeover. Good luck with your studies! 👍

Bewertet mit 5 von 5 Sternen

All students need someone like Emma to…

All students need someone like Emma to help them when things get hard. She’s been the best person to ever have helped me in sulets. I’ll never forget the kindness and the generosity she’s given me. Amazing person

19. Juli 2024
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Antwort von Sulets

Hi Larry, thank you for your 5 star review. Great to hear your feedback, we will pass this onto Emma. Good luck with your studies in Leicester!

Bewertet mit 3 von 5 Sternen

found us a great house but communication could be better

We found a great house with exactly what we wanted as there was 7 of us in the group and the agent was helpful and enthusiastic at first but when we were taking one of our friends off the contract due to change of circumstances we couldn’t get hold of the agent so i would say communication could be improved

6. Juni 2024
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Antwort von Sulets

Hi Grace, thanks for your review and feedback. Great to hear you found a house which suited your group. We are sorry to hear you feel you couldn't get hold of us. We are working to amend the tenancy details with the new tenant, this process does take time. If you would like to speak with a member of our team we would be happy to help, just give us a call on 0116 467 0315. Good luck with your studies in Leicester! Thanks, Sulets.

Bewertet mit 4 von 5 Sternen

N/a!

Was to long ago to remember accurately

18. Januar 2024
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Antwort von Sulets

Hi Hannah,

Thanks for your positive review. Good luck with your studies in Leicester.

Sulets. 👍

Bewertet mit 5 von 5 Sternen

Simple Process

Simple process. Did what I wanted to do.

4. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Sulets

Morning Daniel, thank you for your 5 star review. We will pass your feedback onto the team. Thanks.

Bewertet mit 5 von 5 Sternen

Straightforward

Me and my flatmates experience with Sulets, was very straightforward and easy. We booked a viewing for a property and by the next week, we had signed the contact. Would definitely recommend going through Sulets!

10. November 2023
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Antwort von Sulets

Hi Lily,

Thank you for taking the time to leave your review. We are delighted to hear that you have had a positive experience when booking your student home.

Many thanks,
Sulets. 👍

Bewertet mit 5 von 5 Sternen

Simple and no fuss

Had no issues, when something broke I rang Charlotte and she was straight on it every time, rarely had to wait more than a week. Inspections were always very quick, and they let you know well in advance so you have more than enough time to prepare.

Overall fantastic stay with no fuss.

29. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Sulets

Morning Max, Thank you for your positive review and feedback, it's great to hear that Charlotte was able to help you during your tenancy. Thanks! Sulets

Bewertet mit 5 von 5 Sternen

Friendly assiatance

Timely response, stressfree, friendly assistance and detailed information from Joshua

25. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Sulets

Hi Benjamin, thank you for your 5 star review and feedback, great to hear that Joshua was able to help you. Thanks!

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