Sue’s Driving School Bewertungen 53

I had a terrible experience with Sue's driving school.
I booked and paid for 3 days of training and my test fee. When I initially contacted Sue and spoke to her over the phone I was quoted a price for 3 full days of training then given a seperate test date (Which I was charged 150 pounds for even though I've since found out the test fee is only 115). At the end of the 3 days of training (Which was fine bar a terrible morning with Sue as my instructor, where she completely frazzled me and totally knocked my confidence as she was at me from the moment we drove out of the gates and constantly gave me conflicting and confusing information and then berated me for making small mistakes, or mistakes I hadn't even made). She recommended I do extra training 'to be extra confident'. I said I would think about it and let her know, then when I responded with thank-you but I'd like to go ahead with my test as I felt reasonably confident I could pass - She turned rather awful and told me unless I paid for extra training (1100 pounds worth!) they would not allow me to take the test in their lorry, I was dangerous, she could not let me drive 'unsupervised' (also completely insulting the examiners by saying they're only examiners and are useless) and that I was going to cause an accident!
This is the first I had heard any of this so called dangerous driver feedback over the whole 3 days.
Sue then tried to tell me I owed them 1100 for the extra training (that she had booked without my confirmation) and that regardless of wether or not I took the training I would be paying for it. I told her I would not be taking the extra training as I couldn't afford it (which is why I didn't confirm it when she suggested it, I told her I'd need to see if I could find the extra money) and she told me take out a credit card or get a loan from somewhere/anywhere - But that she didn't care, just pay her the money.

I went to another trucking company after this awful experience, after x1 4hour lesson - to take me through a couple of the test routes and to get used to the lorry (split manual gearbox) I passed my test first time with 3 minor driving faults. You are allowed 13, so I hardly scrapped through and obviously the examiner did not feel I was a dangerous driver! The owner of the other company also was not surprised to hear any of this about Sue as she is apparently quite well known in the industry for this kind of behaviour!

Absolutely awful experience and I am only writing this so that no one else should have to go through what I experienced as I have since spoken to multiple people that have had scarily similar experiences with Sue, so its not uncommon.
I understand some people have had good experiences with Sue and I'm happy for them, however I really feel that she tried to take advantage of a young, female foreigner and was just trying to get as much money out of me as she possibly could, so train with her at your own risk though I would highly recommend against it!

Even though I’ve been driving for 30+years I had to basically learn again from scratch ! Was a humbling experience but got there and passed with the help of sue and especially Miranda . Very patient and knowledgeable and Simon even gave up a Saturday to help me . Now looking forward to a new career until I retire !!

I am a returning HGV driver and passed my HGV test in 1984, I stopped driving HGVs in 2007. I needed to be brought up to speed quickly and to a standard that would enable me to pass an assessment.

I was given 1-to-1 support to the level which saw me pass a Royal Mail assessment, which I found to be so much harder and longer than an HGV test

Brilliant. Kind and very knowledgeable team who got me through my HGV C+E first time. Miranda and Sue were both excellent and can’t recommend highly enough.

This woman told me that I would be receiving a 6 hour hgv lesson for £450, she then preceded to make me drive my own car around town for hours, this is not what I paid for and I highly recommend that anyone considering using this company will think twice before making the same mistake I did, she was also extremely rude and critical of my driving in my car, I have since trained with other hgv companies and have been told that she is renowned for this behaviour.

Currently training with Sue and Simon, could not recommend enough! Fantastic quality of training and as a young female I have never felt intimidated by shouting or swearing. Could not be enjoying my training experience more!
Not sure where Harry Cheesly got his comments from !
He is obviously a key board warrior !
I would advise everyone to ignore these false accusations

Sue’s driving school was absolutely amazing! Firstly, sue taught me to drive in a car and become a competent driver. Not only that but sue and her team gave me so much confidence as a young 19 year old girl taking my category C + E test. I enjoyed every minute of it and passed first time! I can not recommend sue and her team enough to anyone looking to take any sort of driving test.

This unscrupulous lady and her husband took £450 of my money as a naive 21 year old a few years ago, she took this large sum of cash from me and gave me what I believed was supposed to be a HGV lesson in a HGV vehicle in my own CAR, she took me out for 4 hours in my Audi and constantly criticised my driving ability, severely knocking my confidence at the time claiming it was a ‘miracle that I had never had a crash’, 8 years of driving and I still haven’t. I was allowed a quick 5 minute drive in a HGV vehicle at the end and she made it abundantly clear that she did not believe HGV driving was for me, this was the last I ever saw of her, she had already taken my £450 and made no offer or attempt to reimburse any of it even though she had basically given me a 4 hour driving lesson in my own car using my own fuel. I am belatedly putting this review now as I have recently heard some stories of her doing this to other young people, this CANNOT be allowed to continue and I do believe she and her husband have had dealings with trading standards in the past regarding incidents similar to mine, I only regret that I didn’t take it further at the time but hopefully I can stop another young person being conned out of their hard earned money like I was.
RESPONSE - Well, better late than never as they say, it was just over 6 years ago actually but it makes no difference wether this happened in 2017 or last week, the fact is it happened, and from what I’ve been hearing around Swindon and from what I’ve read on here I am far from the only one to fall victim and be deceived and swindled by you. Your words were ‘We’re just going to go for a quick drive in your car to make sure you’re safe to drive the lorry’ a quick drive is not 4 hours and it’s funny how you only threw this at me at the last second as soon as you put the cash in your pocket, you knew exactly what you were doing, If you really felt that my driving was of that bad of a standard (probably due to the fact that you made me a nervous wreck by constantly belittling and swearing at me) that you deemed me incapable or unsafe to have a lesson in a HGV vehicle then you should not of kept the £450 that I gave you under the premise that I was paying for a 6 hour lesson in a HGV vehicle, (I also singed a contract when I first met you stating that this is what I was paying for so you’ve also gone against that), I did NOT pay you £450 for you to ‘asses’ my driving in my car for 4 hours, this is completely unprofessional and I’d be amazed if there’s another HGV training company in the country that adopts the practise of making people drive around in their car to make sure they’re safe to drive, obviously a driving licence is sufficient evidence of that. The fact is you had the money and you couldn’t bring yourself to do the honourable and right thing and reimburse even a penny of it back when you realised that I would not be ‘safe’ to drive the lorry and you would not be able to provide me with the service that I paid you for, this clearly isn’t an isolated incident as you have a reputation and have done it others, it is testament to your true character and shows the type of person that you really are, this also coincides perfectly with what I’ve heard around town that underneath the fake facade you are not a very nice person and are simply a money grabber out for every last penny you can get from people, I completely understand that you’re a business not a charity and I fully expected to pay you for your time, even £100 at the time for the 4 hours would of been too much, taking into consideration that I was using my own car/fuel/insurance, however it should never of even came to 4 hours because if my driving was so ‘bad’ as you put it, then you should of just made me drive back after half an hour and left it at that, but £450 to watch me drive around in my car for 4 hours is absolutely ludicrous, you knew at the time that I was young and naive and you took full advantage of that and preyed on it, I would say that you should feel ashamed but that’s clearly never going to happen so I will leave it there, I just hope this makes you think twice before you try and do the same thing to somebody else.

Thank you, Simon and Sue, for your diligent teaching; for enlightening me in every detail and providing notes. Although my English is not strong as I come from Asia, and I failed the road test twice, feeling quite discouraged, it was very astonishing and gratifying that I managed to pass it on my first attempt with your help . If any of my friends encounter similar situation, I will not hesitate to recommend to you. Thank you! Ken

I hadn't driven anything over 7.5t before starting my training with Sue. A couple of days in a rigid and on to the Articulated lorry. Sue, Simon and Miranda were always very patient with me and got me to test standard far quicker than I expected. I let myself down on a couple of occasions and almost gave up. I was encouraged to try again and finally passed my C+E on the 3rd attempt.
The 1 to 1 training was invaluable in my case as I think sharing the learning would have worked against me.
I would recommend Sue's Driving School to anyone who wants to learn the skills required to drive an HGV rather than pass a test.
Thanks to you all for your help and support. Chris

Sue and the team were amazing in getting me my category D licence, they were extremely helpful and supportive and i couldnt have done it wihtout them

C+E licence achieved thanks to Miranda and Sue. One to one training is so important and the calm way it is delivered is fantastic. Although I’ve been driving class 2 for over 20 years, the step up to class 1 was quite daunting. Having the trainers undivided attention is great and it builds confidence. Actually mastered the magic roundabout and passed with only 1 driving fault.
I thoroughly recommend Sue’s driving school. They got me to where I want to be. Thanks again

Having passed my test 8 years ago I needed to perform a refresher course and a few hours reversing practice in an artic. Sue was extremely helpful and fitted me in at short notice. On both occasions I felt the tuition and time spent with Sue’s Driving School invaluable. It has boosted my confidence and skills and I have landed a dream job. I would highly recommend Sue’s Driving School, thankyou very much.

I highly recommend Sue , I passed many years ago, & directed at least 10 of my friends since, 11/10 all passed.

Sue's Driving School is an excellent driving school that provides very effective and friendly teaching. The instructors are highly experienced and caring, and their teaching method is both interesting and effective. I received professional training, a friendly and stress-free atmosphere, and ultimately passed my C+E LGV driving exam.

Additionally, the school has modern and safe vehicles, which adds an extra element of safety and confidence while learning to drive. Overall, I am very satisfied with my experience at Sue's Driving School and highly recommend it to anyone who wants to learn how to drive.

Highly recommend Sue not forgetting Simon and Meranda. All 3 such lovely people , an absolute pleasure to meet them. They gave great advice, patience and faith. Thankyou to you call I can't thank you enough. Darren

Sue, Simon and miranda are absolutely excellent, professional and definetly recommend, I did 3 days in rigid and 4 days in artic spread out over 2weeks and pass my test all thanks to sue and team.
(magic😅) cant thank you enough. 🚚

passed my bus test today,many thanks to simon and sue for not letting my give up.when i want to do my HGV i will come back.again thank you

5 Stars for Sue, Simon and Miranda
Hard work and perseverance paid off today with a pass going straight to C+E from a car licence.
A massive thanks to Sue's Driving School for getting me there.
Fantastic 1 to 1 training from the team.....
You might get cheaper than Sue but you will be sharing the cab with another trainee!!

Today I passed my artic test great Training from Sue, Simon and Miranda
Highly recomend this company