Strykerecovery Bewertungen 

496
•
TrustScore 3.5 von 5

3,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Emailed them after I received my order which was missing items. No response to this day and that was over 6 months ago. Won’t be using again or recommending to anyone

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Re : AFTER SALE SERVICE Excellent customer service in particular the promt communication provided by Scott. After 9 months the massge gun has slight malfunction so I sent the whole unit back and... Mehr ansehen

Bewertet mit 5 von 5 Sternen

In April I purchased an unbranded much cheaper massage gun, which at the time I thought was quite good. It lasted 3 months then something came loose inside - it took 2 months to get a replacemen... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I have now received an email asking how I was enjoying the product & how to use it properly as well as an email asking “How did we do”. My answer is I still haven’t received the product. Two hours la... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fachhandel für Massage-Zubehör

Vom Unternehmen geschrieben

Train harder, recover faster, and perform better with the Stryke Recovery Massage Gun


Kontaktinformationen

3,5

Akzeptabel

TrustScore 3.5 von 5

496 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,5

Alle Bewertungen

(496)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

No customer service

Emailed them after I received my order which was missing items. No response to this day and that was over 6 months ago. Won’t be using again or recommending to anyone

2. Januar 2024
Strykerecovery-Logo

Antwort von Strykerecovery

Hi Charbel, thanks for letting us know and apologies we missed your email. Will be processing a refund for your missing cryo-ball.
Best regards,
Scott

Bewertet mit 2 von 5 Sternen

S50 massage gun.

Ordered the S50, took over 6 weeks to arrive, it’s lasted less than 18 months and requires a new battery. Ordered a battery at $70 with express postage to be told they are now on back order and have an 8-10 week wait. So all up since I ordered the gun originally nearly 16 week wait to actually be able to use it. Very disappointed and when I contacted the company, very poor customer service.

11. Dezember 2023
Bewertung ohne vorherige Einladung
Strykerecovery-Logo

Antwort von Strykerecovery

Hi Tara,

Thank you for sharing your experience, and we sincerely apologize for the delays and inconvenience you've encountered. We understand how frustrating it is to wait longer than expected for both your original order and the replacement battery.

To help us investigate the situation with your original order, could you please provide us with your order number? This will allow us to look into the specifics and work towards resolving the issue.

Regarding the battery, we're sorry for the unexpected backorder and the extended wait time. We do our best to keep customers informed, and we have a notification on our website whenever a product is on backorder. We regret that this situation has caused such a delay in your ability to use the product. To help mitigate the inconvenience, we've processed a refund for the battery you ordered.

We're committed to making this right and improving your experience with us. Please contact our customer service team directly with your order details, and we will do our best to expedite the process and find a solution that meets your needs.

Thank you for your patience and understanding.

Best regards,
Scott
Stryke Recovery Team

Bewertet mit 1 von 5 Sternen

I had to wait 10 days before my order…

I had to wait 10 days before my order was dispatched and since its dispatch I have received 2 emails asking for a review even though it is 14 days later and the product still hasn't arrived. I have no ETA for the product and it may not even make it here for Christmas.

27. November 2023
Bewertet mit 1 von 5 Sternen

Delivery is a joke.

If I was running the show, I wouldn't be sending out requests for "How did we do?" before the order from 2 weeks ago arrives on its journey from less than an hour away.
Perhaps don't go with some budget delivery company and use somebody more reputable.

3. Oktober 2023
Strykerecovery-Logo

Antwort von Strykerecovery

Hi Dean, sorry to hear your delivery has been delayed. Will chase up with our couriers today and get back to you ASAP.

Bewertet mit 1 von 5 Sternen

Poor communication

I ordered a pack with 3 massage guns. When I ordered I didn’t realise one of the guns was out of stock and would be ordered on back order, which is fine. I was then told it would be approx. 6 weeks before the guns came in. 8 weeks later and I had heard nothing from the company so I emailed the person I was in contact with to see how far away the massage gun was. A week later I hadn’t heard anything so I think decided to put an equity in through the website which I still hadn’t heard anything about. It has been over a week and I am very disappointed with the communication. They are happy as they have taken my money but it really isn’t that hard to advice customers when the 6 weeks is approaching of wait times or to reply to emails

6. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Do not buy from this company!

I ordered an ice bath on 5th of April 2023. After a few weeks it had not arrived and I had received no contact or updates on the whereabouts of my order. I sent 2x emails to the company asking where my order was. No response. I called and got told they were still waiting for stock to arrive at their shop. An update on this would have been nice. I waited another 2 months and nothing - no updates, no ice bath. Sent more emails and no response again. Called again to which I was told I could have a refund that would take 2 weeks.. or wait 2 weeks more for the ice bath. I said I would like a refund. Another 2 months later I have no received a refund, nor an ice bath. How surprising! Do not buy from this shop unless you want to lose both your money and your order and be constantly left in the dark. Unaccepatble.

5. April 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Stryker without real competion

Stryker has bought up just about all the competition and so far has set back some of the more modern techniques, due to lack of knowledge or interest. So products such as Cartiva are being stopped, even though this product has successfully been used in Europe as an alternative to a fusion! Sometimes it is not the product, but the person using it or the wrong aftercare. Sorry, but after having used this product for 15 years successfully in Europe, we are due to failures in the US, not able to use this after May 24! Back to the barbaric fusion!

5. August 2023
Bewertung ohne vorherige Einladung
Strykerecovery-Logo

Antwort von Strykerecovery

Hi Susann, this is not our company and we have nothing to do with the products you mention. We are Stryke Recovery, not Stryker as you mention.

Bewertet mit 1 von 5 Sternen

Horrible, do not buy!

Worst customer service.
No warning that it would take 3 over 3 months to deliver and still NOTHING!

3. Juli 2023
Strykerecovery-Logo

Antwort von Strykerecovery

Hi Naomi, sorry to hear this. Can you confirm your order name and number and we will chase up what has happened to get this sorted for you ASAP.

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