Stocalfe ResponseBewertungen 

162
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Fantastic staff at stocalfe response. Very friendly and understanding and go above and beyond to answer all questions you may have.

Bewertet mit 5 von 5 Sternen

Outstanding service from Stocalfe Handled my recent no-fault RTC quickly and professionally. From first contact with Simon reporting RTC who organised recovery of vehicle to my claim handler Luke and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Following another driver hitting our car in a car park Stocalfe Response were just brilliant. Our advisor Lewis dealt with everything and took the stress out of the situation from start to fin... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The whole process was streamlined and made me feel at ease, during a stressful time. Rebekka was brilliant and kept me informed at every point, we spoke to a lovely lady called Amber this morning who... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Unfallversicherung

Vom Unternehmen geschrieben

Stocalfe Response is an established provider of Credit and Intervention Hire to motorists and commercial fleets involved in road traffic accidents. From Recovery, Repairs, Replacement Vehicles and Personal Injuries, we're a one-stop-shop when it comes to accident management. We promise we'll make it a seamless, stress-free experience and get you back on the road in no time.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

162 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(162)

40 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Lewis Broomhall

Excellent service throughout my no fault claim, Lewis Broomhall was very helpful throughout the process.

21. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Stocalfe Response

Hello Adam,
Thank you for leaving us a 5 star review. We will be certain to pass on your comments to Lewis.
Much appreciated,
Stocalfe Response

Bewertet mit 5 von 5 Sternen

Great communication

3. Oktober 2024
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Antwort von Stocalfe Response

Hello Andrew,
Thank you for leaving us a 5 star review. We appreciate you taking the time.
Many thanks,
Stocalfe Response

Bewertet mit 5 von 5 Sternen

The Customer Service Department

The Customer Service Department, especially Lewis was fantastic in handling my case. Their professionalism and communication skills were just perfect. Their proactiveness and instant responses helped to make everything move seamlessly. Well done Team

6. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Stocalfe Response

Hello Zebron,
Thanks for taking the time to leave us such a great review.
We will pass on your compliments to Lewis, who will certainly appreciate it!
All the best,
Stocalfe Response

Bewertet mit 5 von 5 Sternen

Would just like to say how professional…

Would just like to say how professional Lewis broomhall was after a non fault accident he made the situation easier to deal with, he is a credit to your business many thanks Lewis

2. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Stocalfe Response

Hello Christopher,
Thank you leaving us a 5 star review. We will be sure to pass on your compliments to Lews who will greatly appreciate it.
Best wishes,
Stocalfe Response

Bewertet mit 5 von 5 Sternen

Absolutely brilliant can't fault the…

Absolutely brilliant can't fault the team.
Lewis especially who has handled everything and has gone above and beyond..
Very recommended 👌..

30. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Stocalfe Response

Hello Christopher,
Thank you very much for writing us such a great review!
We are pleased to hear that Lewis has been helpful and we will be sure to pass on your feedback to him.
Best wishes,
Stocalfe Response

Bewertet mit 5 von 5 Sternen

Great service .fast and helpful .took…

Great service .fast and helpful .took the stress out of the accident.and helped me to cary on with my everyday life.

14. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Stocalfe Response

Hello Mark,
Thank you very much for leaving us a 5 star review and positive feedback. It is greatly appreciated.
Best wishes,
Stocalfe Response

Bewertet mit 5 von 5 Sternen

Fantastic Team

I got in contact with Stocalfe after someone went into the side of my vehicle and the team were absolutely amazing at talking me through the process of what happens next and supplied me with a hire car, which was a dream to drive! I mostly spoke with Lewis Broomhall, who was great at keeping in contact with me with updates throughout the ordeal. Fantastic team, can not fault them.

24. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Stocalfe Response

Hello Ingrid,
Thanks for taking the time to leave us a 5 star review!
We will pass on your comments to Lewis who I am sure will greatly appreciate it.
All the best,
Stocalfe Response

Bewertet mit 1 von 5 Sternen

HORRIFIC is the only word I can use to…

HORRIFIC is the only word I can use to describe this company DO NOT USE THEM!!!
They led me to believe that they were my insurance company! And I was in a non fault accident and they are trying to get money from me as the third party won’t pay for the hire vehicle they are absolutely horrific and vile sent me to a debt collector for £8,000+

HORRIFIC DO NOT USE THEM

17. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von Stocalfe Response

Hello,
Thank you for providing us with your feedback. We have requested further information from you to gain an understanding into your issue raised and ideally provide a resolution but haven't yet received a response.
We also cannot find you in any of your records on our systems.
Please can you provide us with your email and claim reference and we can seek to resolve your complaint?
Best regards,
Stocalfe Response

Bewertet mit 5 von 5 Sternen

They are very efficient and talk you…

They are very efficient and talk you through the whole process , answering any questions you may have . All in all I couldn’t of asked for a better service , very helpful.

13. August 2024
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Antwort von Stocalfe Response

Hello,
Thanks for taking the time to leave us a 5 star review, we really appreciate it.
Best wishes,
Stocalfe Response

Bewertet mit 5 von 5 Sternen

My car was in an accident and I was…

My car was in an accident and I was supported by Lewis Broomhall during the time that my car was getting fixed. They really helped me and ensured I had the smoothest process! I will recommend anytime and any day.

1. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Stocalfe Response

Hello Esther,
Thank you for leaving us a 5 star review. We will be sure to pass on your feedback to Lewis who will greatly appreciate it.
Best wishes,
Stocalfe Response

Bewertet mit 5 von 5 Sternen

Following a collision with my car…

Following a collision with my car Stocalfe (Luke Jackson) was very responsive and helpful in sorting out replacement hire car, getting my car recovered, repaired and back on the road quickly. Many thanks!

23. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Stocalfe Response

Hi Tim,
Thank you for leaving us a 5 star review. We will pass on your comments to Luke.
Much appreciated,
Stocalfe Response

Bewertet mit 5 von 5 Sternen

Luke Jackson from Stocalfe Response was…

Luke Jackson from Stocalfe Response was very easy and polite to deal with. We all hope that we won't need to use our insurance, but when you do, you only hope to get someone like look at the other end.

22. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Stocalfe Response

Hi Lee,
Thank you for leaving us a great review. We will pass on your comments to Luke who I am sure will greatly appreciate it.
Many thanks,
Stocalfe Response

Bewertet mit 5 von 5 Sternen

Friendly and helpful.

I used Stocalfe Response after a driver went into the back of car last month. I found the team to be very helpful, especially Luke, who kept it touch a couple of times a week while the case was being settled. When there were delays from the other party's insurers, Luke pursued the matter and always returned my calls and emails quickly. It's such a stressful time when you've had an accident, so having someone sympathetic on the other end of the phone was great. I now have my payout and am looking for a new car. Very happy with my experience!

1. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Stocalfe Response

Hi Joanne,
Thank you for taking the time to leave us such a detailed review. We are glad to read that you are happy using our services.
We will pass on your feedback to Luke who I am sure will really appreciate it.
Best wishes,
Stocalfe Response

Bewertet mit 5 von 5 Sternen

I received an absolutely brilliant…

I received an absolutely brilliant service from this company. My main point of contact Luke was so helpful and was an absolute delight to deal with.

22. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Stocalfe Response

Hi Dazza,
Thank you very much for the 5 star review, we will pass on your feedback to Luke who will really appreciate your comments.
Best wishes,
Stocalfe Response

Bewertet mit 5 von 5 Sternen

Fast response from Stocalfe from the…

Fast response from Stocalfe from the first conversation with Saraya, provided me with a hire car and service was fantastic! Highleh recommend.

23. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Stocalfe Response

Hi Lacey,
Thank you for the 5 star review and recommendation!
We will pass on your comments to Saraya who I am sure will really appreciate your feedback.
Best regards,
Stocalfe Response

Bewertet mit 5 von 5 Sternen

Amazing Service

Was involved in an non-fault accident unfortunately, Stocalfe Response did there very best to help me, each time I called they was so helpful from start to finish of my claim, they always ensure there service and communication is upto a high standard! Definitely recommend!

6. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Stocalfe Response

Hi Miriam,
Thanks for the 5 star review and the recommendation!
Very much appreciated,
Stocalfe Response

Bewertet mit 5 von 5 Sternen

Brilliant Service

Brilliant Service
Absolute amazing service from call handlers at Stocalfe Response, very clear and consistent communication throughout my accident claim, each time speaking with an Call handler they was very helpful and always ensure they did there very best to handle every Situation. Couldn’t recommend them enough!

3. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Stocalfe Response

Hi Nadia,
Thank you for the positive review, we will pass on your comments to the team.
Much appreciated,
Stocalfe Response

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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