Poor communication & Unable to get a response. I ordered a delivery from Stilton Butchers and was notified that due to the extreme weather conditions, they had been advised not to deliver, which was... Mehr ansehen
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Das sagen Bewerter
Ordered on the 28th of July, have been calling and emailing since the 5th of august when the delivery date had came and went. In this time I have received multiple promotional emails before eventually... Mehr ansehen
I do not want to write this review as never left a negative one before. If you get the meat its good quality, but chances are you will not get the meat, and you will almost cerainly not get it on the... Mehr ansehen
Ive used stilton for a while now and have ordered from them over the years . They're always honest if something goes out of kit which can happen to anyone but I've always had a great result and resp... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Stilton Butchers is a family-run butchers which was opened in 1978 by Peter Morgan. Stilton Butchers take pride in delivering top-quality, fresh British meat to homes nationwide.
Kontaktinformationen
7 Acorn Business Park Newmarket , CB8 7SY, Newmarket , Vereinigtes Königreich
- 01733 930330
- support@stiltonbutchers.co.uk
- stiltonbutchers.co.uk
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Are they still in Business??
I have waited in all day for a delivery from this company. I placed the order on the 18th July, which was acknowledged; money shows as being taken on the 20th July from my bank, and delivery should have been today. I have tried contacting them as there was no email to say that the order was out for delivery, but the phone number says 'wrong number dialled' even though Stilton Butchers comes up as the recipient! I am still being bombarded with adverts from them, even as I write this review!!

Antwort von Stilton Butchers
Please do not order with this company
Please do not order with this company.
I placed an order order for over £100.00 to be delivered on June 3rd this year which is my birthday so had arranged a BBQ with my family that day.
Nothing arrived so I constantly rang,emailed , sending messages on WhatsApp but had no response.
The phone number published just says that “you have dialled an incorrect number” so obviously not able to communicate.
I have still continued to try to contact them but not being able to reach them.
I have contacted my bank who have been very helpful in refunding me.
So, to conclude please do not deal with Stilton Butchers as they take your money but won’t deliver or communicate with you.
Still waiting for my order
Still waiting for my order. Sent email on 10th July that it would be delivered on Thursday 16th July. Your phone number no longer works. Lambs and gammon steaks, diced lamb and beef steaks ordered.
Really poor service from start and…
Really poor service from start and still no delivery 2 weeks later. Worse than that no communication or response on my request for refund. I know things can go wrong and unforced, like hit weather, but it’s how a company acts to make right and keep you informed. Stilton butchers fall way short on this. I would not organise a bbq expecting a delivery from them beforehand- it probably won’t arrive!
BEWARE
1. Seductive advertising
2.Efficient order process
3.They take your money but then ......
4. Then nothing.
5. No communication (even the advertised contact telephone is false)
6. And no delivery !!
The Owner James Morgan claims to be available on WhatsApp (07777 727397) but never answers (except when it suits him).
Other reviewers say that their suppliers have foreclosed on him. Good. They need to be removed from the scene so they can't scam any more good honest folk,
Delivery deferred from last Friday(too…
Delivery deferred from last Friday(too hot) to yesterday. No text from carrier no email from Stilton. Waited on all day, no delivery. Phone number on order doesn't work, email on order doesn't work, had a pop back to use a different email address, but so far no response to that. WILL MY DELIVERY HAPPEN TODAY THE 17TH.???? hopefully. Not very happy. Something happened last time with my order. Carrier 'lost it' apparently, ! Think this might be the last time ordering.
you sell good products
you sell good products, your service is good. so far i have not had any problems. just keep up the good work.
The worst customer service I’ve…
The worst customer service I’ve experienced. Absolute scammers. Put an order in over £50. Delivery was supposed to be June 19th. Their phone number on their website is bogus. They don’t reply to emails. Avoid unless you want to lose your money.
Stay away
Stay away. You have been warned. It seems this company is now stealing money from customers and not sending out goods

Antwort von Stilton Butchers
I am still waiting for my order and…
I am still waiting for my order and have no idea when it will arrive.
Although I ordered from this company…
Although I ordered from this company some years ago, I have recently ordered from them, paid them, and no goods were despatched or delivered. When finally spoke to owner(James) he apologised and assured me of refund. Despite several messages they have never refunded, nor delivered product. They are scamming people out of their money and you should not deal with them!
Where is my order please
Where is my order please? Ive no record of a delivery. Can someone please contact me.
Large outstanding Order
I placed a large order on 12/3/26 and was promised delivery on 25/3/26. As of the date of this message (4/7/26) I still have not received my meat.
Total of £113.27 I fear is lost.
It’s impossible to make contact with them by phone , email or what’s app.
On their stationery they have a business address of 7 Acorn Business Centre , Newmarket, Suffolk CB8 7SY.
I even visited that address last week and found out that they have not been trading from that address for a long time.
They should not be taking orders as people are being conned daily.
Cannot give any lower but I would
Cannot give any lower but I would! AVOID AVOID AVOID!! He is taking people's money and not delivering. He will play the nice guy and lie about the system being down and to pay him through bank transfer when he calls you personally. You then pay and he never sends your order. Phone numbers are disconnected. Emails arent answered and WhatsApp is now 1 tick unread. We need to report him and send this con artist to prison! This is fraud James and you will be sent down!
ABSOLUTE CON ARTIST
ABSOLUTE CON ARTIST. TAKES PEOPLES ORDERS AND MONEY AND DOESN'T EVEN AIM TO DELIVER WHAT PEOPLE HAVE PAID FOR. JAMES MORGAN (STILTON BUTCHERS) HAVE NO SUPPLIERS AS THEY ARE BLACK LISTED AS THEY HAVEN'T PAID THEM EITHER. HE IS JUST ADVERTISING GOODS HE HAS NO WAY OF SUPPLYING TAKING PEOPLES MONEY BEFORE HE GOES BANKRUPT WHICH WONT BE LONG NOW AS HE HAS A WINDING ORDER AGAINST HIM GOING THROUGH. DO NOT ORDER FROM THIS TOTAL CON ARTIST PIECE OF SHIT
unfortunately 1 star is the lowest…
unfortunately 1 star is the lowest score. this company is a rip off, promises after promises but no delivery, if you care about saving your hard earned cash, do no use this shower of cowboys, don't just take my word for it check them out on face book. quick enough to take your money, you'd be better off buying a lottery ticket.
I don't think this company exists anymore
No delivery, no way of contacting by phone as number not recognised. One text from James but no follow up or delivery. Raised refund request, still waiting.
Something is definitely wrong!!
Something has definitely changed with this company.
I have used in the past with great satisfaction, but this all changed in May.
Ordered fillet steaks from email promotion. Money taken strait away with a delivery date of 03 June - still waiting!!
Tried contacting via email with no response. Next it was telephone only to get Incorrect number dialled. Finally WhatsApp, only to get a message that they are no longer on WhatsApp.
I can only think that they are taking peoples money and going to disappear.
Still getting emails offering chateaubriand, which I suspect is a continuing scam.
I have now contacted VISA and left them to take the case on board.
Do not use this company🤮
Terrible Customer Service
I placed an order on 31 May for delivery on 10 June. Stilton stated they had issues with their system and my order was delayed. They stated in the email they would call after 2pm on 10 June. I received no call I have tried repeatedly to get in touch with them regarding my order with very little joy.
I have been a customer of Stilton Butchers for years, but I find the current level of customer service terrible.
I would not recommend them at all
Really bad customer service..
Really bad customer service... My order should have been delievered on 10th June. No sign of my order, no response to e-mails and WhatsApp messages. Yet I have been charged for the order. I'm also getting e-mails encouraging me to place another order!!!! Shocking communication and feeling very frustrated.
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