I’ve been looking for cover over the last few days, but wasn’t happy with what I was offered or some of the in-depth questions being asked. It’s my first time as an over seventy to look for insuran... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Easy website (I hate doing things online)s, only suggestion I have is there is no where for comments e.g. my DVT was 24 years ago and it only happened as they plastered my leg by mistake as it wasn'... Mehr ansehen
Very easy to navigate through the website. Simplicity itself. The quote was roughly 50 percent less than other insurance companies, So well done Staysure. Roughly 215 Euro to cover 9 days in Canada an... Mehr ansehen
Easy to use site, I’ve been using Staysure Expat travel insurance for a few years now with no problems.
Unternehmensdetails
Vom Unternehmen geschrieben
The Staysure brand has been providing travel insurance for people with pre-existing medical conditions across Europe since 2004. Staysure Expat is designed specifically for English speakers living in Spain, France and Portugal, giving expats the cover and support they need on their travels. All policy documents are provided in English, and our customer service team is English-speaking, with 24/7 support available whenever you need us for emergencies. We specialise in pre-existing medical condition cover, and can cover over 1,300 conditions*, alongside cancellation cover and medical expenses with up to unlimited cover. Additional cover options are also available, including golf and cruise cover, so you can tailor your policy to suit your lifestyle. *Subject to screening and acceptance. Staysure Expat travel insurance, as well as any other denomination, trading name, brand, or domain under which the products and services are marketed, is a trading name of Avanti Group Solutions, administered by Howserv Europe, S.L., Agencia de Seguros Exclusiva, an Exclusive Agent of ERGO Seguros De Viaje Europaische Reiseversicherung AG, also known as ERGO Seguros de Viaje, Sucursal en España (Registered office: Av. Isla Graciosa, 1, 28703 San Sebastián de los Reyes (Madrid), España). Howserv Europe, S.L., with Spanish tax ID number (NIF) B88327333, is registered with the Spanish Insurances General Directorate (Dirección General de Seguros y Fondos de Pensiones) under number E0217B88327333.
Kontaktinformationen
Britannia House, 3-5 Rushmills Business Park, Bedford Road, NN4 7YB, Northampton, Vereinigtes Königreich
- +34 952 010 024
- expat@staysure.com
- staysure.com
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Easy to use Web site reasonably priced…
Easy to use Web site reasonably priced cover. I have once in the passed had to make a claim for flight delays all went smoothly.
I've been using Staysure for several…
I've been using Staysure for several years now. The website is very easy to navigate and the pricea are reasonable.
All good & done
Renewal should be easier
LIKE: Agent was polite and professional.
DISLIKE: having to go through ALL the medical exclusions for EVERY renewal even when stating there has been no change.
Much better service would be to ask if anything has changed, then ADD or DELETE as necessary.
Convenience
Convenience: it was all sorted in one phone call.
Price: I feel that the insurance is good value.
Web site very easy
Web site very easy to navigate. Covers all i need for my travels. Very competitive prices, especially for senior citizens. I would thoroughly recommend this company to all my friends.
Verwendet eventuell KI als AntworthilfeMehr lesen
After weeks of communicating with this…
After weeks of communicating with this company we need this, we need that! I worked tirelessly to get the information they required must have spoken to 5 people and not one of them gave me an indication I would not be successful with my claim. My husband and I are pensioners. We recently went to New Zealand. Due to flight problems and connections we missed our flight in Singapore by 13.5 hours. Our flight back was changed and delayed 6 days. On return our flight Auckland to Sydney was delayed 24 hours. No fault of ours and guess what insurance doesn’t cover it. What is the point of insurance with these companies? Waste of time. Take your money then don’t give a damn

Antwort von Staysure Expat Travel Insurance
Good coverage choices with easy to…
Good coverage choices with easy to complete online enrollment.
Reasonable price for great cover
Delighted with the premium for our single trip cover. So easy to use and get cover. Amounts insured are very good too in comparison to other providers who charge a much more expensive premium. Will always get a quote from you.
Forms quite easy to complete
No communication for a month - ghosted!
After trying to claim for my wife, I have received no communication for over a month despite sending 3 follow up emails to the company handling the claim and writing directly to Staysure, making a complaint. I chose this company because of the great reviews on here, but I am sorry to say that they are great until the point you need them. Very disappointed. I will persevere with trying to get someone to give me an update and will speaking to the ombudsman if that proves futile for another month.

Antwort von Staysure Expat Travel Insurance
Easy online booking as we have always…
Easy online booking as we have always received in the last, plus excellent price.
Thank you.
Easy and used on other occasions
Quick service on-line with immediate…
Quick service on-line with immediate quote and payment method.
Excellent service
Friendly informative sales person and I did not feel pressurized to purchase.
Very easy to use, and excellent pice
I found your website very easy to use and it explains everything I needed.
Definitely recommend
Bad claimhandling
The application process is easy and very straightforward, the pricing is good. The spanish desk is cooperative. But…after submitting a claim, the communication stops, other than automatically generated replies.

Antwort von Staysure Expat Travel Insurance
Ashley on the fone was very helpful
Ashley on the fone was very helpful. Your explanations and documents r clear
Easy to get a quote and pay for a…
Easy to get a quote and pay for a policy- peace of mind.
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