Brian was knowledgeable, professional, and extremely responsive from start to finish. He took the time to understand my business needs, explained the available options clearly, and helped me choos... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Lauren smith is an absolute sweetheart we thank her for stopping by she is absolutely very much helpful big thanks to her.
Amazing company that always puts the customer first. I have only spoken to kind and helpful people when dealing with this company. 10/10 recommended
Unternehmen hat geantwortet
Keep getting conflicting info from different people I talk to and we need our acct immediately changed back to our original plan. We will pay the fee's at the end of the month like we always have. I... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Slice Merchant Services is an award-winning U.S. based payment processing company with national headquarters in New Jersey. Slice is dedicated to helping businesses accept payments easily, securely, and affordably. We provide a full suite of merchant services, including credit card processing, point-of-sale systems, mobile payments, and business management tools designed to streamline operations and improve customer experiences. Our mission is to empower businesses with reliable technology, transparent pricing, and responsive customer support so they can focus on what matters most—growing their business.
Get Paid Smarter with Slice Merchant Services
Vom Unternehmen geschrieben
- Reliable Merchant Services Built for Business Growth
- Slice Merchant Services helps businesses accept payments quickly, securely, and with confidence. We provide reliable credit card processing, POS solutions, and merchant tools designed to simplify operations and support business growth—backed by transparent pricing and dedicated customer support.
Kontaktinformationen
15 Main Street, 07733, Holmdel, Vereinigte Staaten
- 844-367-7548
- Info@startslice.com
- startslice.com
4,3
Hervorragend
672 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 78 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
amazing in getting to the core of the issue
Gary G was amazing in getting to the core of my issue, explaining it to me, and fixing it in record time.
I couldn’t ask for more in this situation.
8. April 2026
Antwort von Slice
We’re thrilled to hear that Gary was able to quickly understand your issue and get it resolved for you. Providing clear, efficient support is exactly what we strive for, and we’ll be sure to pass along your feedback to him. We truly appreciate you taking the time to share your experience!
Keep getting conflicting info from…
Keep getting conflicting info from different people I talk to and we need our acct immediately changed back to our original plan. We will pay the fee's at the end of the month like we always have. I have several thousand dollars worth of credit cards that I can't run because it keeps messing up my accounting program. this has been ongoing since April 3rd.
14. April 2026
Antwort von Slice
We’re really sorry to hear about the frustration and disruption this has caused you. Getting conflicting information and dealing with account issues—especially when it’s impacting your ability to process transactions—is not the experience we want for our customers.
We understand the urgency of restoring your account to its original plan and ensuring everything works smoothly with your accounting system. Please reach out to us directly at bruce@startslice.com with your account details so we can prioritize this and get it resolved as quickly as possible. We’ll also review what’s caused the miscommunication to prevent this from happening again.
Thank you for your patience—we’re committed to making this right.
Be careful with this company SCAM SCAM
Be careful with this company. When they offer you their service, they claim there are "no contracts"; however, when you finally try to terminate the service, they suddenly insist that you *do* have a contract. Ultimately—even after they have officially closed your account—they continue to bill you, doing so through a company called FINOVA Capital for the lease of the equipment that SLICE sent you. FINOVA now tells me that they are a separate entity and that their only role is to handle the equipment lease. STAY FAR AWAY FROM SLICE AND FINOVA. Their target audience consists of small businesses, and primarily those owned by Hispanic individuals. SCAM, SCAM, SCAM!
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Slice
Please reach out to us directly at bruce@startslice.com with your account details so we can prioritize this and get it resolved as quickly as possible. We’ll also review what’s caused the miscommunication to prevent this from happening again.
Thank you for your patience—we’re committed to making this right.
Lauren is the best.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Slice
We couldn’t agree more—Lauren truly is the best. We’re lucky to have her on the team, and we’re so glad she made a great impression. We’ll be sure to pass along your kind words!
Antwort von Slice
We’re so glad to hear you’re enjoying the devices. It means a lot to us, and we’re committed to continuing to deliver reliable, high-quality solutions for your business. If there’s ever anything you need, we’re here to help!
In my opinion, Slice's reputation is too severely damaged to consider working there.
My short tenure at Slice highlighted a need for more experienced leadership. The management team prioritizes short-term financial gains over building lasting, trust-based relationships. Consequently, this focus has negatively impacted the company's reputation for integrity and reliability."
Almost everyone I spoke with who was familiar with Slice Merchant Services had a negative view of the company, including some of their own clients.
Complaints are rampant regarding high termination fees, deceptive contract terms, and difficult cancellation processes. Customers frequently report being trapped in expensive 48-month equipment leases, receiving poor service, and facing unexpected hidden fees."
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von Slice
Thank you for sharing your perspective. We’re sorry to hear that your experience and impressions did not reflect the standards we strive to uphold.
We take concerns about leadership, transparency, and customer relationships very seriously. Our goal is to build long-term partnerships based on trust, clear communication, and reliable service. Feedback like yours is important and helps us identify areas where we need to improve.
We also want to address the concerns you mentioned around contracts, fees, and cancellations. We aim to be upfront about all terms and provide support throughout the lifecycle of an account. If there are instances where we’ve fallen short, we want to know so we can investigate and make things right.
If you’re open to it, we would appreciate the opportunity to speak with you directly to better understand your experience. Please contact us at bruce@startslice.com so we can review your concerns in detail.
Thank you again for your feedback—it’s an important part of helping us improve.
Antwort von Slice
Glad to hear your issue was resolved!
I can't say enough about Justin Deleon…
I can't say enough about Justin Deleon and Kantu who installed and helped us get set up. I just love this company and all that work for you!
9. April 2026
Antwort von Slice
We’re thrilled to hear about your great experience. Justin Deleon and Kantu will be especially happy to know their work made such a positive impact. We truly appreciate your partnership and are always here if you need anything.
Antwort von Slice
We're so glad to hear the transition went smoothly and that our team’s communication met your expectations. We appreciate you taking the time to share your experience!
Great experience
The Sales rep Anthony, was a pleasure to work with. He gave us a great rate on our Services with Slice. Dealing with the Slice Customer service was goid too. Will recommend this company.
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von Slice
Thank you for the great review! We're so glad to hear Anthony was a pleasure to work with and helped secure a great rate for your services. It’s also wonderful to know you had a positive experience with our customer support team. We truly appreciate your recommendation and look forward to continuing to support your business.
Our sales rep Travis was exceptional!
Our sales rep Travis was second to none. Truly a pleasure to work with. Above and beyond is very much what Travis did for us. The gentleman who did the back-end transfer from one unit to another was very helpful and very knowledgeable about our system and what needed done. Slice is going to be a great move for our business!
9. April 2026
Antwort von Slice
We’re thrilled to hear that Travis made such a strong impression and went above and beyond to support you, that’s exactly the level of service we strive for.
We’re excited to be part of your business journey and truly appreciate your trust in Slice. If there’s ever anything more we can do to help, don’t hesitate to reach out.
It's been over a year since we been…
It's been over a year since we been dealing with a billing issue. Has not be÷n resolved. Slice is well aware of.
9. April 2026
Antwort von Slice
We are sorry to hear this has been your experience and we would like to make it right. We would appreciate the opportunity to speak with you directly to better understand your experience. Please contact us at bruce@startslice.com so we can review your concerns in detail.
Teo was such a great sales person
Teo was such a great sales person! Would recommend to everyone!
30. März 2026
Bewertung ohne vorherige Einladung
Antwort von Slice
We’re so happy to hear that Teo provided you such a great experience. Your recommendation means a lot to us, and we’ll be sure to pass along your feedback to him. We look forward to helping you again in the future.
Top quality service very responsive
Top quality service very responsive. Highly recommend our team Eric does a wonderful job. Tech support has been excellent although rarely needed
7. April 2026
Antwort von Slice
Thank you so much for the kind words! We’re glad to hear you’ve had such a positive experience with our service and partnership. Eric will be happy to know he made a great impression, and we’re glad our tech support has been there when needed. We truly appreciate your recommendation and support.
Was responded to quickly and situation…
Was responded to quickly and situation rectified promptly.
6. April 2026
Antwort von Slice
We’re glad to hear your issue was addressed and resolved promptly. We appreciate your support and are always here if you need anything!
Antwort von Slice
We agree! Thanks for sharing your kind words.
Started Slice and after only 10 days
Started Slice and after only 10 days, I needed help and NOT ONE person would return calls, emails, or requests for assistance. The Dual Pricing is a scam, CC only charge 1.5 to 1.75% yet Slice charges 3.837% and you are required to change ALL menus to show the two prices rather than a cash discount which customers complained about. When we tried to cancel, again no response, so we packed up their equipment, and it sits in a corner. They collect ZERO fees from us. STAY AWAY from this company, they only want their cut of your sales, and will leave you in the dark for the remainder of your time.
1. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Slice
We’re very sorry to hear about your experience, and we sincerely apologize for the lack of communication. That’s not the level of professionalism we strive for, and we understand how frustrating that must have been.
We’d appreciate the opportunity to look into what happened. Please reach out to us at Bruce@StartSlice.com with your contact information so we can follow up internally and address this situation. Thank you for bringing this to our attention.
Antwort von Slice
We agree! Thanks for the kind words.
Looks great hopefully learning every…
Looks great hopefully learning every single day new stuff with this device
3. April 2026
Bewertung ohne vorherige Einladung
Antwort von Slice
Thank you for your feedback! We’re glad to hear you’re enjoying the device and finding it helpful for learning something new every day. That’s exactly the kind of experience we aim to provide. If you ever have questions or need support along the way, we’re here to help.
Antwort von Slice
Thank you so much for your kind words! We’re thrilled to hear that you find our service exceptional and that you like our company. Your support means a lot to us, and we look forward to continuing to provide you with a great experience.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.