Stanton Optical - Charlotte (Northlake) Bewertungen 26

TrustScore 4 von 5

3,9

9304 Northlake W Dr, Suite B, 28216 Charlotte, NC, US


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The staff is efficient, kind, and work well together. The Ophthalmic assistants are gentle and patience when providing services to get your prescription. I had the honor to work with the employee, Jen... Mehr ansehen

Bewertet mit 1 von 5 Sternen

If there is a real concern about this review, then a refund is in order...refund my insurance especially since no eye exam was given. This establishment is a pure RIPOFF. 1st nowhere on their website... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Wonderful well informed staff. Prompt, experienced and really care about their service to others. I felt important and like all my needs met.

Bewertet mit 5 von 5 Sternen

Everyone was extremely helpful . Service was amazing! My glasses were ready in less than hour! Nobody tried to pressure me into getting any of the extras for my glasses! Highly recommend


Unternehmensdetails

  1. Optometrist
  2. Kontaktlinsenanbieter
  3. Augenklinik
  4. Brillen-Großhändler
  5. Augenoptiker

Vom Unternehmen geschrieben

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Vom Unternehmen geschrieben

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Kontaktinformationen

  • 9304 Northlake W Dr, Suite B, 28216, Charlotte, NC, Vereinigte Staaten

  • 9802397399
Promotion box for Stanton Optical - Charlotte (Northlake)

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

3,9

Gut

TrustScore 4 von 5

26 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 2 von 5 Sternen

Eye exam experience was awful

Eye exam experience was awful. Actually, most of the experience was uncomfortable. And of course there’s the whole mis-advertised eyeglass specials, BOGOs. Bait & switch.

8. Mai 2026
Stanton Optical - Charlotte (Northlake)-Logo

Antwort von Stanton Optical - Charlotte (Northlake)

Hello Regis. We're sorry that the eye exam and overall experience did not meet your expectations. Our BOGO deal is one of our bestselling promotions, keep in mind that depending on your prescription, product selection and additional add-ons the package can vary. We'll be escalating this internally to ensure its thoroughly reviewed. We appreciate your feedback.

Bewertet mit 5 von 5 Sternen

The staff is efficient

The staff is efficient, kind, and work well together. The Ophthalmic assistants are gentle and patience when providing services to get your prescription. I had the honor to work with the employee, Jennifer. She was personable giving me insight and recommendations on glasses. She was very clear and professional on what was covered and what I could add additionally. I ordered two pairs of glasses on Friday to receive them on Monday so the service was all around exceptional.

4. Mai 2026
Bewertet mit 1 von 5 Sternen

This establishment is a pure RIPOFF

If there is a real concern about this review, then a refund is in order...refund my insurance especially since no eye exam was given. This establishment is a pure RIPOFF. 1st nowhere on their website does it state virtual service,they charged my insurance company and me for a farce of an exam then told me that I would have to see an optometrist for a real exam!!! I'm reporting them to the insurance company immediately! One of the papers they gave me was to refer others to them...I WOULD NEVER!!! They are ripping off hard working people...this should be illegal and investigated for their business practices

2. Mai 2026
Bewertung ohne vorherige Einladung
Stanton Optical - Charlotte (Northlake)-Logo

Antwort von Stanton Optical - Charlotte (Northlake)

Hello Eva, we’re sorry to hear about your experience and completely understand your concerns regarding insurance, billing, and the exam process not meeting your expectations. Please know that all prescriptions are reviewed and signed by licensed doctors. Thank you for bringing this to our attention—we’ll be escalating your feedback internally to ensure it’s thoroughly reviewed. We truly appreciate your feedback.

Bewertet mit 1 von 5 Sternen

Lens were not right

Lens were not right. The replacements had a chip in them. This will be my third trip of 20 miles.

28. März 2026
Stanton Optical - Charlotte (Northlake)-Logo

Antwort von Stanton Optical - Charlotte (Northlake)

Hello Stephen. We’re sorry to hear about your experience and the issues you’ve encountered with your lenses, including the replacement arriving with a chip. We understand how frustrating it must be to make multiple trips, especially over that distance. Thank you for the opportunity to make this right—we appreciate your feedback and hope to have the opportunity to better assist you in the future.

Bewertet mit 3 von 5 Sternen

Convenient Hours

Convenient hours and location drew me into the store to make an appointment. The second visit was better than the first. I had to repeat the tests and come back twice. Had the first visit been my only, it would have been 5 stars.

27. Februar 2026
Stanton Optical - Charlotte (Northlake)-Logo

Antwort von Stanton Optical - Charlotte (Northlake)

Hello Tanya. We’re glad to hear the second visit was better and that the convenient hours and location were helpful. We’re sorry to learn you had to repeat tests and come back twice, and we appreciate your patience through the process. Your feedback is valued as we continue working to improve the experience we provide. We hope to have the opportunity to better serve you in the future.

Bewertet mit 5 von 5 Sternen

I had a great experience with this…

I had a great experience with this eyeglass company! The team was incredibly helpful from start to finish, answering all my questions and making the process easy. What really stood out was their honesty they followed through exactly on the price I was quoted, with no surprises. That level of transparency is hard to find these days.

28. Februar 2026
Bewertet mit 2 von 5 Sternen

My glasses took almost a month to be…

My glasses took almost a month to be done. Was told earlier and when it was past the expected time they didn’t clarify on two occasions when my glasses would have been made.

16. März 2026
Stanton Optical - Charlotte (Northlake)-Logo

Antwort von Stanton Optical - Charlotte (Northlake)

Hello Joshua. We apologize for the delay and for the lack of clear communication regarding the status of your glasses. We are always looking for ways to improve and better serve our community, and we hope to have the opportunity to better serve you in the future. We appreciate your feedback.

Bewertet mit 2 von 5 Sternen

The lab was awful

The employees were nice, friendly and helpful. The store was very nice.
The problem was their lab they sent to. After 3 tries to get my progressive correct (6 weeks later I could not read). I wear reading glasses that are 250 after having cataract surgery. Each time the glasses were not at 250.

11. März 2026
Stanton Optical - Charlotte (Northlake)-Logo

Antwort von Stanton Optical - Charlotte (Northlake)

Hello Marianne. We're glad to hear our employees were nice, friendly, and helpful, but we're sorry to hear about the ongoing issues with your progressive lenses from the lab. We appreciate you sharing your experience, as it helps us review our processes and work on improving the accuracy and quality of our services.

Bewertet mit 4 von 5 Sternen

Everyone was courteous

Everyone was courteous. Still waiting for the glasses.

10. März 2026
Stanton Optical - Charlotte (Northlake)-Logo

Antwort von Stanton Optical - Charlotte (Northlake)

Hello! We’re glad to hear our team was courteous, and we apologize for the delay in receiving your glasses. Thank you for your patience—we appreciate your feedback and are working to ensure your order is completed as soon as possible.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr