I went to pick up my contacts and the employees working were very rude and making faces even though I was super nice and didn’t say anything. I asked if she could give me contact solution because they... Mehr ansehen
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Das sagen Bewerter
Everyone was extremely friendly and I was comfortable there, but the only thing that I was upset about was they didn't get my glasses right and I'm having to wait 2 more weeks to get them.
Unternehmen hat geantwortet
Gigi was amazing and helped me save and pick two amazing pairs of glasses . I strongly recommend this location for fast and reliable service
Unternehmen hat geantwortet
I am satisfied with the whole process of sales rep assistance in picking the right glasses for me. She was friendly and professional. The cost was reasonable. The style and fit were great.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Vom Unternehmen geschrieben
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Kontaktinformationen
6865 Albemarle Rd, 28212, Charlotte, NC, Vereinigte Staaten
- 9802473716
Two Pairs for $79 + Free Eye Exam
4,5
Hervorragend
46 Bewertungen
Bittet Kunden um Bewertungen
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Everyone was extremely friendly and I…
Everyone was extremely friendly and I was comfortable there, but the only thing that I was upset about was they didn't get my glasses right and I'm having to wait 2 more weeks to get them.
29. Juli 2026
Antwort von Stanton Optical - Charlotte (Albemarle Road)
Hello Mary! We’re glad to hear our team made you feel comfortable and welcomed, but we’re sorry your glasses weren’t correct and that you now have to wait an additional two weeks. We sincerely apologize for the inconvenience and appreciate your patience.
I went to pick up my contacts and the…
I went to pick up my contacts and the employees working were very rude and making faces even though I was super nice and didn’t say anything. I asked if she could give me contact solution because they told me they were going to when i picked up my contacts and the worker didn’t want to give them to me but her coworker was like just give it to her and she mean mugged and gave it to me but was super disrespectful and unprofessional. Very unprofessional staff that was there.
12. August 2026
Antwort von Stanton Optical - Charlotte (Albemarle Road)
Hello Zailyn. We’re sorry you were treated in a rude and disrespectful manner when picking up your contacts and requesting the contact solution you were told would be provided. This falls short of the standard of service and care we aim to provide. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.
Gigi was amazing and helped me save and…
Gigi was amazing and helped me save and pick two amazing pairs of glasses . I strongly recommend this location for fast and reliable service
10. August 2026
Antwort von Stanton Optical - Charlotte (Albemarle Road)
Hi Cynthia! We're thrilled to hear Gigi was able to help you save money while finding two amazing pairs of glasses. Her dedication to providing helpful, personalized service truly makes a difference. We appreciate your recommendation and thank you for choosing us for your vision needs!
UNACCEPTABLE SERVICE
I called Stanton Optical today specifically to make an eye appointment at the Albermarle Road location. I was given an appointment for approximately 30 minutes later, so I immediately got in my car and rushed over, driving about 30 minutes to get there on time.
When I arrived, I was told they do not take appointments after 4:00 p.m. on Saturdays and that the call center should never have scheduled me.
That was Stanton Optical's mistake, not mine. I had called, confirmed an appointment, rearranged my Saturday, and made a 30-minute drive based entirely on the appointment THEIR company gave me. Yet after I arrived, they simply refused to see me rather than making any effort to honor the appointment or fix their own error.
So I wasted roughly an hour of my Saturday driving there and back for an appointment Stanton Optical scheduled and then refused to honor.
If your call center is authorized to schedule appointments for your stores, customers should be able to rely on those appointments. And when your company makes a scheduling mistake that causes a customer to drive across town, the appropriate response is to find a way to accommodate the customer — not shrug it off as "the call center's mistake" and send them home.
Extremely poor customer service and a complete waste of my time. I will not be returning.
8. August 2026
Bewertung ohne vorherige Einladung
Antwort von Stanton Optical - Charlotte (Albemarle Road)
Hello Catherine, we’re very sorry for the scheduling error and completely understand your disappointment after traveling for a confirmed appointment. This isn’t the level of service or professionalism we aim to provide. We’ll be escalating this internally to ensure it’s thoroughly reviewed. Thank you so much for your feedback—we truly appreciate it.
I am satisfied with the whole process…
I am satisfied with the whole process of sales rep assistance in picking the right glasses for me. She was friendly and professional. The cost was reasonable. The style and fit were great.
29. Juli 2026
Antwort von Stanton Optical - Charlotte (Albemarle Road)
Hi Patricia! We're glad to hear our team provided friendly and professional assistance in helping you find the right glasses. We're happy you were satisfied with the style, fit, and value of your purchase. We truly appreciate your kind words and look forward to serving you again!
Antwort von Stanton Optical - Charlotte (Albemarle Road)
Hello Dewayne! We're glad you’re happy with your glasses and the customer service you received. We appreciate your feedback and look forward to assisting you again!
The staff there was so nice
The staff there was so nice. I can’t remember the ladies name that helped me. I think her name was Julie or Juliet, but she was so friendly everyone there was so nice. Definitely will be back again.
23. Juli 2026
Antwort von Stanton Optical - Charlotte (Albemarle Road)
Hi Cania. Thank you for your wonderful review! We're so happy to hear you had such a positive experience with our team. We'll be sure to share your kind words with Julie/Juliet and the rest of the staff. Providing friendly, welcoming service is what we strive for every day, and we're delighted to know we'll be seeing you again. We truly appreciate your support! 😊👓✨
Staff was very Friendly
20. Juli 2026
Antwort von Stanton Optical - Charlotte (Albemarle Road)
Hello Katrena, Thank you for your feedback! We're glad to hear our team was very friendly and provided a positive experience. We truly appreciate your support and look forward to assisting you again in the future!
Amazing
Great service and very quick. The associate who helped me was amazing. Thank you.
20. Juli 2026
Antwort von Stanton Optical - Charlotte (Albemarle Road)
Hello Jordan, Thank you for your wonderful review! We're glad to hear you received great and efficient service, and that our associate made your experience a positive one. We'll be sure to share your appreciation with the team. We truly appreciate your support and look forward to assisting you again in the future!
Antwort von Stanton Optical - Charlotte (Albemarle Road)
Hello Cheznay, Thank you for your kind review! We're so glad to hear our team was friendly and provided outstanding service during your visit. We truly appreciate your support and look forward to assisting you again in the future!
Awesome service experience here at Albemarle Rd!
Awesome service experience here at Albemarle rd!
16. Juni 2026
Antwort von Stanton Optical - Charlotte (Albemarle Road)
Hello Tara! We're glad you had an awesome experience with the Albemarle Rd team. We appreciate your feedback and look forward to seeing you again!
The staff was outstanding
The staff was outstanding. Very knowledgeable and patient. I tried on 20 pairs of glasses. The branch manager Tara Hunt assisted me and did a phenomenal job helping me select the perfect frames and get the best deal.
23. Juni 2026
Antwort von Stanton Optical - Charlotte (Albemarle Road)
Hello Azuradee! We're glad our team provided outstanding, knowledgeable, and patient service throughout your visit. We appreciate your kind words about Tara Hunt and are happy to hear she helped you find the perfect frames and a great deal. We look forward to seeing you again!
Antwort von Stanton Optical - Charlotte (Albemarle Road)
Hi Vivian. Thank you for your review! We're thrilled to hear you received excellent, fast customer service. It's wonderful to know that Gigi was awesome and helped make your experience such a positive one. We appreciate your kind words and look forward to seeing you again! 😊👓✨
My order arrived promptly, the staff was very friendly and helpful.
My order arrived promptly
8. Juni 2026
Antwort von Stanton Optical - Charlotte (Albemarle Road)
Hi Valda. Thank you for your kind feedback! We’re so glad to hear your order arrived promptly and that our team was friendly and helpful throughout the process. Providing a smooth experience from start to finish is what we strive for, and we truly appreciate your support. We look forward to helping you again in the future!
Gigi and D were awesome and helped me…
Gigi and D were awesome and helped me in every way to pick my glasses and worked to get me the best glasses and price
25. Juni 2026
Antwort von Stanton Optical - Charlotte (Albemarle Road)
Hi Mansour. Thank you so much for your kind words! We’re thrilled to hear Gigi and D were able to help you find the perfect glasses while working to get you the best value possible. Providing personalized, friendly service is what we strive for, and we’re so glad you had such a positive experience. We truly appreciate your support!
They were both great energy & made me…
They were both great energy & made me feel comfortable. My glasses were higher than I expected however I did receive two pairs,I also received them same day.I have no regrets & I absolutely would do it again! #LLCORBEN 🦋
11. Juni 2026
Antwort von Stanton Optical - Charlotte (Albemarle Road)
Hello! Thank you so much for your thoughtful review. We are happy to hear our team made you feel comfortable and provided such positive energy during your visit. It is great to know you received your glasses the same day and found value in getting two pairs. We appreciate your understanding on pricing and are glad you had no regrets. Your support truly means a lot to us.
The person that helped her was very…
The person that helped her was very understanding and patient
3. Juni 2026
Antwort von Stanton Optical - Charlotte (Albemarle Road)
Hello James! We’re glad to hear the team member who assisted was understanding and patient. We appreciate your support and look forward to seeing you again!
The experts was great
2. Juni 2026
Antwort von Stanton Optical - Charlotte (Albemarle Road)
Hello Johnetta! We’re glad to hear you had a great experience with our team. We appreciate your support and look forward to seeing you again!
The staff is great!!!
14. Mai 2026
Antwort von Stanton Optical - Charlotte (Albemarle Road)
Hello Kissa! We’re thrilled to hear you had such a positive experience with our team. Your support means a lot to us!
Very efficient operations and customer…
Very efficient operations and customer service was outstanding.
26. Mai 2026
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