This site is legit, I paid for some iron balusters with apple pay on Friday, received a tracking number late Monday through email, and the package was Mailed out Tuesday Morning. I live in New York an... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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This site is legit, I paid for some iron balusters with apple pay on Friday, received a tracking number late Monday through email, and the package was Mailed out Tuesday Morning. I live in New York an... Mehr ansehen
Unternehmen hat geantwortet
1. The stair company entered the address incorrectly on the first shipment which delayed arrival by 2 days. 2. Sixteen (16) of the round shoe collars arrived chipped, dinged and scratched. Not fro... Mehr ansehen
Unternehmen hat geantwortet
March 2016: My purchase experience of L.J. Smith balusters from Stairpartsconnect.com was excellent! I first spoke with the owner via phone before ordering - as this is a relatively new site - and aft... Mehr ansehen
Unternehmen hat geantwortet
I ordered several balusters as samples for our new staircase. Their selection was great. They arrived quickly. I love the way they are all wrapped to protect the finish. I am so happy with this compa... Mehr ansehen
Today, there are many stair parts suppliers across the United States; many of which sell very similar, if not the same lines of balusters, newel posts, handrail, iron stair parts, etc. The majority of these suppliers do not sell directly to the public; they will only sell to stairway manufacturing companies or other large home improvement stores and lumber yards such as Home Depot or Lowe's. StairParts Connect is your stair parts connection... The need for stair parts is tremendous; the majority of existing homes and buildings, as well as homes and buildings to come, are and will be multi-level; the options available to find quality stair parts are extremely limited. StairParts Connect is here to make shopping for stair parts as it should be... logical and affordable with an amazing selection of stair parts and tons of helpful resources!
1015 Spanish River Road Apt 214, 33432, Boca Raton, Vereinigte Staaten
This site is legit, I paid for some iron balusters with apple pay on Friday, received a tracking number late Monday through email, and the package was Mailed out Tuesday Morning. I live in New York and received the package on Thursday Night. Total time from ordering to receiving the package is 5 business days.

Antwort von StairParts Connect, LLC
Part I ordered was in stock and shipped quickly. I had some confusion on the part when it arrived, so I emailed the company. Within a few minutes they called me and straightened out. Very nice gentleman on the phone and he was very helpful. I doubt I'll have any more needs for stair parts, but if I do, I'll be looking up this company.

Antwort von StairParts Connect, LLC
I needed to order some special longer length fillet pieces as opposed to ordering several small sections. I called and spoke with Michael and he told me that it could "probably" be done but couldn't give me a definite answer, and I would have to wait to receive the pieces from the manufacturer before knowing for sure. Attitude on the phone was apathetic, at minimum average level customer service would've been to call the manufacturer first and verifying before just putting the order in and "seeing what happens".
The positive reviews online for StairPartsConnect.com provided me confidence to place my first order with them. Mike was very helpful and my order arrived surprisingly fast, in perfect condition. Overall experience was excellent and I would definitely recommend this company.
I looked too many website for stair parts I found StairParts Connect website the best, easy to search, price was fair I talked to Michael several times he was very helpful. From the website usage, to the order, to the guidance, and even the delivery! I'm very pleased with the service and the stair parts.

Antwort von StairParts Connect, LLC
Nice company. Easy to work with. We received the items on time and the quality is great.
Hi, I placed an order for two items. Ordering was simple, price was great, and items were beautiful.....except for the damage. Reordering was easy and follow up was great. I am still waiting for the second item, third recorder, to arrive without damage.
Ordering was easy and delivery time was in a few days. The fitting came in good condition and matched up well to the rest of our railing.
Great customer service, on time delivery, definitely a good add to my list of suppliers.
StairParts Connect was wonderful from the website usage, to the order, to the guidance, and even the delivery! I'm very pleased with the service and the stair parts.
right part. shipped timely. satisfied.

Antwort von StairParts Connect, LLC

Antwort von StairParts Connect, LLC
Very pleased with shipping services to Alaska!!! Arrived quickly and with no added "special handling" fees because of where I live. Thank you.

Antwort von StairParts Connect, LLC
Balusters came as described, delivered sooner then expected. Easy transaction

Antwort von StairParts Connect, LLC
Parts were shipped quickly and exactly what we needed. Only wish you operated in Canada so we could avoid the drive across the border or the higher shipping fees to Canada.
Very helpful and at the great prices.

Antwort von StairParts Connect, LLC
I've worked with them on 3 different occasions and they have never let me down. Great people to do business with.

Antwort von StairParts Connect, LLC
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