Spring Step Shoes Bewertungen 423

TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

First off, I'd like to comment on their Customer Service. Each time I have contacted them, their response was prompt and the problem was resolved. I'd also want to say that I have never been disappoi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

In an age of poor customer service and subpar products, I am so glad to have come across Spring Step Shoes. I love the details, styles, and the comfort aspect. It is also refreshing that they have g... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I absolutely love Spring Step Shoes — their footwear is beautifully crafted for every season: spring, summer, fall, and winter. Every pair is incredibly comfortable and stylish. The L’Artiste collecti... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The Merchant with the Mostest My daughter and I visited Spring Step in Lancaster, Pa. We were immediately greeted by one of the owners who went out of her way to provide excellent customer service. I... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Schuhgeschäft

Vom Unternehmen geschrieben

The ultimate in comfort and fashion. Spring Step Shoes carries a multi-generational family legacy of providing fine craftsmanship and unparalleled European comfort shoes, boots, sandals and more for both women and men. Beautifully made shoes to cover all kinds of feet. Women, Men, Orthopedic, comfortable, with a wide range of wedges, sandals, boots, and more. Enjoy comfort with every step. Free Shipping and Easy Returns.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

423 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 92 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Walk a Mile

Extremely comfortable

15. Oktober 2025
Spring Step Shoes-Logo

Antwort von Spring Step Shoes

Hello Louise,

Thank you for your 5-star review!

Your feedback is greatly appreciated, and I'm so pleased to read that you’re finding your shoes extremely comfortable.

If there is anything else that I can assist you with, please do not hesitate to reach out.

Have a wonderful day!

Best Regards,

Yve
Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent price and quality. Outstanding design

Excellent price and quality. Outstanding style.

9. Oktober 2025
Spring Step Shoes-Logo

Antwort von Spring Step Shoes

Thank you so much for your wonderful review!

We're thrilled to hear you’re happy with the price, quality, and style. We truly appreciate your support and hope you continue to enjoy your purchase!

Warm regards,
The Spring Step Shoes Team

Bewertet mit 5 von 5 Sternen

L'artiste Adodora-prit shoes

My order for L'artiste Adodora-prit Plum shoes was shipped and arrived on time, as indicated on the order. These charming shoes are true to size and the quality matches what is shown in the pictures. They are lined with a very comfortable insole. The velcro strap closures make it easy to get the foot in and out of the shoes. They complement my velvet jacquard dress perfectly!

22. Oktober 2025
Spring Step Shoes-Logo

Antwort von Spring Step Shoes

Hi Kathleen,

Thank you for your 5 Star review!

We’re delighted to hear that your L’Artiste Adodora-Prit Plum shoes arrived on time and that you’re enjoying their comfort, quality, and style. It sounds like they make the perfect match with your velvet jacquard dress!

We truly appreciate your kind words and support. Enjoy your beautiful shoes! 💜

If there is anything else that I can assist you with, please do not hesitate to reach out.

Best Regards,

Yve
Customer Care Team

Bewertet mit 2 von 5 Sternen
Spring Step Shoes-Logo

Antwort von Spring Step Shoes

Hi Ireno,

Thank you for taking the time to share your feedback about your recent experience with us.

We noticed that you left a 2-star review, and we’re truly sorry that we didn’t meet your expectations. We do see that your package has since been delivered, and we hope everything arrived safely. If you ever need assistance, please don’t hesitate to call us at 1-877-444-6703 or email us at service@springstepshoes.com — we’re always happy to help.

We’d also love to hear how we could have made your experience better. Your feedback is incredibly valuable and helps us continue improving the service we provide to our customers.

Thank you again for sharing your feedback, and we hope to have the opportunity to better serve you in the future.

Best Regards,

Yve
Customer Care Team

Bewertet mit 5 von 5 Sternen

Great shoes

Great shoes! Site description is good and easy to order and prompt shipment with notifications.

15. Oktober 2025
Bewertet mit 4 von 5 Sternen

The shoes are great--my second pair!

The shoes are great--my second pair. Quality construction, stylish and comfort! Love the color too.

BUT the box was severely damaged & partially open. Thank goodness the shoes were not affected.

8. Oktober 2025
Spring Step Shoes-Logo

Antwort von Spring Step Shoes

Hi Nancy,

Thank you for your 4 Star review!

We’re thrilled to hear that you’re enjoying your second pair of Spring Step Shoes and that you love the style, comfort, and color.

We’re very sorry to hear that the box arrived damaged, and we appreciate you letting us know. We’ll share your feedback with our shipping team to help prevent this in the future.

If there is anything else that we can assist you with, please do not hesitate to reach out.

Best Regards,

Yve
Customer Care Team

Bewertet mit 5 von 5 Sternen

Love these shoes.

This was my first order from Spring Step Shoes although I have purchased shoes from the L'Artiste line elsewhere. I wear a size 5 which is hard to find but Spring Step had an abundance. The shoes run true to size, very comfortable and the design offers that special something so lacking elsewhere.
I am so pleased.

15. Oktober 2025
Spring Step Shoes-Logo

Antwort von Spring Step Shoes

Hello Sarah,

Thank you for your 5 Star review!

Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.

Have a wonderful day!

Bewertet mit 5 von 5 Sternen

Customer Service!

Good descriptions of the shoes, easy returns (for a fee), excellent US-based Customer Service personnel who know what they are doing and are always professional and courteous.

15. Oktober 2025
Bewertet mit 5 von 5 Sternen

The quality of shoes I ordered is…green leather driving loafer

The quality of shoes I ordered is excellent….I needed to exchange one of the pairs for one size larger and the refund/exchange page on the site did not work for me. I called the company directly and the representative who helped me did an outstanding job of walking me thru the process. So far, I appreciate the service and quality of product I received 👏

15. Oktober 2025
Bewertet mit 5 von 5 Sternen

Finally

Finally! Shoes that are comfortable and cute!!!
These shoes are extremely comfortable right out of the box!

15. Oktober 2025
Spring Step Shoes-Logo

Antwort von Spring Step Shoes

Hello Donna,

Thank you for your 5 Star review!

Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.

Have a wonderful day!

Bewertet mit 5 von 5 Sternen

Very comfortable and stylish

The Spring Step Shoes products are always good quality

15. Oktober 2025
Spring Step Shoes-Logo

Antwort von Spring Step Shoes

Hello Eleonora,

Thank you for your 5 Star review!

Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.

Have a wonderful day!

Bewertet mit 1 von 5 Sternen

I wore those boots for one day and the…

I wore those boots for one day and the started peeling and the sole came off. I am still sending the back!!! I have never had this issues with their boots. It’s been a year before I bought these boots so maybe this company is no longer produces good quality anymore.

15. Oktober 2025
Spring Step Shoes-Logo

Antwort von Spring Step Shoes

Hi Willisha,

Thank you for taking the time to leave a review regarding your recent experience with us.

We’re so sorry to hear about your experience and truly apologize for the inconvenience. That’s certainly not the quality we aim to deliver. Our team will be reaching out to you in a separate email to help resolve this issue as quickly as possible.

Thank you for bringing this to our attention.

Best Regards,

Yve
Customer Care Team

Bewertet mit 5 von 5 Sternen

Exchanged sandals

I’m happy with customer service to help me with exchange requests- very helpful and easy access. You are the best!!!

8. Oktober 2025
Spring Step Shoes-Logo

Antwort von Spring Step Shoes

Hello Gwyen,

Thank you for your 5 Star review!

Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.

Have a wonderful day!

Bewertet mit 5 von 5 Sternen

Shoes are comfortable

Shoes are comfortable, arrive in timely fashion and in excellent condition double boxed, wear well (I have had two pairs of sandals for over ten years), and I get lots of compliments on them every time I wear them!

14. Oktober 2025

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