Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Stay Away!!!! Charged £199.00 for a call out , Machine breaks down same fault one month later, Outside guarantee, Secretly set up direct debit without my Knowledge or authorisation, !

Bewertet mit 5 von 5 Sternen

Thoroughly satisfied. Spring were offering the best value based on the condition of my phone. Pouch arrived 2 days after I filled in the details, with comprehensive instructions and advice about takin... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Spring.co.uk Tech box hub was so easy to use and email correspondence and communication excellent through out. App made it easier to follow and knew exactly what was going on with my tech I was sell... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Wow. Genuinely impressed. Received padded envelope at midday and posted the iPhone immediately. Received a very fair counter offer which I accepted and monet in my account within a few minutes.... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Handy-Recycling und Entsperrservice
  2. Mobiltelefongeschäft
  3. Recyclingcenter

Über Spring

Vom Unternehmen geschrieben

Hi we're Spring! We’re changing the way the world consumes tech.

We make selling tech as easy as pie, as safe as houses and as planet-friendly as can be.

We understand that it is nerve-wracking selling your old devices. So, unlike other companies that buy your tech, we ask you to give a quick, but thorough run-through about the condition of your device, before giving you a range of prices (rather than a single price). That way, when you get your offer, the price should be within the expected range (provided the info you provided is accurate).

Plus, our tech-sperts will also give you a comprehensive Tech Report for every device that you send us to understand how we arrived at the valuation. If you want to sell tech the easy way, or find out more info, visit: spring.co.uk


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

599 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

Value not as expected 😟

Very easy to deal with and the procedure was simple and clear. The only negative is that my phone was valued initially around £335 and they gave me £255. I felt a little pressured as they had my phone and the hassle to get it back and revalued with another company was daunting. So I reluctantly accepted the offer.

30. November 2023
Bewertung ohne vorherige Einladung
Spring-Logo

Antwort von Spring

Thank you for the 4 stars. We definitely don't want you to feel pressured or to reluctantly accept. We do offer one click free returns. It also should have shown in your Tech Health Check report that there was wear to the screen that we believed was more than minor. If there's anything else we could have done to make you feel more comfortable please do let us know.

Bewertet mit 5 von 5 Sternen

This company is the future of recycling…

This company is the future of recycling tech. Their customer service is paramount and thanks to Tianna going above and beyond for advice and ensuring my items will be delivered together, you can't go wrong. Highly recommend.

30. November 2023
Bewertung ohne vorherige Einladung
Spring-Logo

Antwort von Spring

Thank you so much ☺️

Bewertet mit 1 von 5 Sternen

Avoid

As with other reviews, I sent an iPhone which had been in a case with a screen protector on for the whole time I’d had it and was in perfect condition.

Upon inspection I’m told that the screen and sides “show signs of use” and the quote was reduced by £100. I’m sure that Spring will reply to say there was scratches or marks on the phone but there were none. It was immaculate and the pictures I provided proved this. Makes you wonder why they don’t provide pictures of the so called imperfections they find with the tech report?

I took the reduced offer because frankly I couldn’t be bothered waiting for the return to send it elsewhere but won’t be using Spring again as their service feels disingenuous. Offering a higher price that they have no intention of paying out on unless you send a boxed and unused phone knowing people (me included!) will just end up accepting the lower offer anyway.

29. November 2023
Spring-Logo

Antwort von Spring

It's right we do sometimes reduced the value of the device due to wear and this is mentioned in some reviews, there's also reviewers confirming that the full price was offered.

The main reason for the reduction here was moderate signs of use on the frame which is visible in your pictures. But we're also very happy to supply pictures when requested. Unfortunately the visible wear meant that the phone did not meet the definition of 'barely used'.

We do also offer fuss free (it just takes one click of 'reject') and quick tracked returns paid for by us. We'd much prefer happy customers than people reluctantly accepting.

Bewertet mit 5 von 5 Sternen

Great experience selling my iPhone.

I used Spring to sell my iPhone. They sent me a great padded pouch to send my phone in.i sent my phone off, they received it the next day, checked it over, and they offered me the full amount quoted on their website. Payment was received straight away. Great service, great communication. Will certainly use again!

29. November 2023
Spring-Logo

Antwort von Spring

Thank you 😊

Bewertet mit 5 von 5 Sternen

Very Happy

Very honest company get more money then selling on other platforms
No risk of being scammed
Highly Recommended

27. November 2023
Bewertung ohne vorherige Einladung
Spring-Logo

Antwort von Spring

We're very happy with this review - thank you

Bewertet mit 5 von 5 Sternen

Excellent company

Oh my word - brilliant! No other word for it.

After getting back my iPhone from webuyanyphone.com who told me it was covered in scratches - they offered me £300! It most certainly was not as it always had a screen protector and kept in an Apple case.

I sent the phone straight off to these guys at Spring in the excellent packing they sent. Online valuation was £422. I sent the phone Saturday, they received it today and confirmed it was ‘hardly used’ and offered the full £422. I had the money credited into my bank account immediately.

Excellent company to deal with. I cannot recommend them enough.

27. November 2023
Spring-Logo

Antwort von Spring

Thank you for the brilliant review - this really made our day!

Bewertet mit 5 von 5 Sternen

I am so happy that it took did not long…

I am so happy that it took did not long before I got the phone envelope which was real good envelope that had real packaging of my phone and come with prepaid labels for return and security seals and the price of my phone was a bit more then other companies out there and there website is good too all I had to do was to transfer the the funds in to my account and it took no time at all in 2 mins real quick and your on your way.

20. November 2023
Bewertung ohne vorherige Einladung
Spring-Logo

Antwort von Spring

Thank you for the review

Bewertet mit 4 von 5 Sternen

Pretty good but may not pay out full amount

Pretty good, had some issues with the emails going to spam and they knocked some money off because ‘the screen had sings of use’
Screen was perfect, had been protected with screensavers its entire life but tbh couldn’t be bothered to squibble over a few quid.
They do send a very nice bag out for you to return it in and the whole process is fairly slick, just be prepared for them to knock some value off somehow.

14. November 2023
Bewertung ohne vorherige Einladung
Spring-Logo

Antwort von Spring

Thank you for the review. We'd only reduce the value if the condition when the item arrives is different to the declared condition. I hope the reasons were clear from your Spring account but we'd be happy to discuss more if you'd like to, just email us on hello@spring.co.uk.

Bewertet mit 1 von 5 Sternen

The worst company for phone trading…

The worst company for phone trading I’ve ever used, lied oboit the condition of my phone twice!, sent my phone back with damaged!. Not honest do not use

23. November 2023
Bewertung ohne vorherige Einladung
Spring-Logo

Antwort von Spring

Thank you for providing your details so we could look into this.

I can't see that there were lies about the phone condition but I can see there was confusion as we use the term that we use 'barely used' and the term 'good' that is used on the C&R comparison website you used. It should have been explained when you got in touch that these do mean the same for us.

When we received the phone there was one deep scratch on the screen and moderate wear on the frame. This is the reason for the value reduction as this doesn't meet the definition of 'good/barely used'.

It's concerning to hear you believe that the phone was damaged by us. I can't see that you've raised this with us directly but do please get in touch on hello@spring.co.uk with further details ie what the additional damage is, if the package was damaged etc and we can investigate for you.

Bewertet mit 2 von 5 Sternen

Paid out a lot less (£100 less!) than…

Paid out a lot less (£100 less!) than they said initially! Blamed wear and tear signs on screen and on the sides ….

25. November 2023
Spring-Logo

Antwort von Spring

Thank you for the two stars. Looks like we did find more than minor wear on the screen and edges (including a dent) and this was visible on the pictures you uploaded. So unfortunately it seems that it's just a misunderstanding on what is considered minor or moderate wear. I can see you chatted to the team today so hopefully that's been helpful but please do get back in touch if we can help with anything else at all.

Bewertet mit 5 von 5 Sternen

I can recommend Spring

I can recommend Spring! The service is reliable and very fast! Thanks

25. November 2023
Bewertung ohne vorherige Einladung
Spring-Logo

Antwort von Spring

Thank you for the recommendation!

Bewertet mit 5 von 5 Sternen

Amazing service

Amazing Service I took my old phone to the post office Thursday and by Saturday morning the money was in my bank account. Will 100% be using again.

25. November 2023
Spring-Logo

Antwort von Spring

Amazing review thank you

Bewertet mit 2 von 5 Sternen

On the recycle website

On the recycle website, it clearly stated good as minor use but the company still reduced the value by £100. It had a new screen about a month ago and was always in a case.

23. November 2023
Spring-Logo

Antwort von Spring

We're please you thought the description of good was clear. Unfortunately it seems the issue is that the device had more than minor use as there was moderate wear and the loudspeaker wasn't fully functional. This meant that we couldn't pay the good price.

We do offer free tracked returns but I can see you chose to accept the final value instead.

Bewertet mit 5 von 5 Sternen

Best service ever!

I have recycled tech in the past with various different companies and have been burnt a few times by them lying about the condition of my tech in order to give me a lower price than originally quoted. I did as I always do and went on to comparison sites to find the best price for my iPhone 14 Pro Max, having never heard of Spring I was a little wary but when they sent me a WhatsApp message confirming my order I was impressed as I’d never had this before. I have also never been able to create an account where I can upload photos of my device before sending. The package they sent to send my phone in was unbelievably high quality and I was kept updated throughout the entire process. They tested the device the same day they received it, offered me exactly what I had been quoted and the funds were in my bank account within less than a minute!! Honestly cannot recommend this company more highly and I won’t be using anyone else in the future.

23. November 2023
Bewertung ohne vorherige Einladung
Spring-Logo

Antwort von Spring

Best review ever! Thank you

Bewertet mit 5 von 5 Sternen

Very impressed

The entire experience with Spring was exceptional. The packaging for my iPhone that arrived in the post was secure, simple to use and well designed. The phone was received, tested and paid out within two days and the website was even easier to use and withdraw my funds.
This is the first time I’ve used Spring, and I’d not heard of them before, but it certainly won’t be the last time I use them, very impressed.

17. November 2023
Spring-Logo

Antwort von Spring

We're very impressed with your review and look forward to seeing you again soon!

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