Be careful wirh sponsoo.com
Be careful wirh sponsoo
SPONSOO.com — Extremely Negative Experience. I Do Not Recommend This Website to Athletes.
I would like to warn athletes who are considering registering or publishing their personal information on SPONSOO.com.
Based on our experience, publishing information on this platform has brought us no practical benefit. However, once the information became outdated, having it removed proved to be extremely difficult. We have the impression that the company is primarily interested in retaining and using users’ personal data for its own purposes rather than providing any meaningful benefit to athletes.
More than a year ago, we first contacted the company and requested the removal of our profile and personal information. Since then, we have made more than ten phone calls and sent multiple written requests asking the company to resolve this matter.
We contacted the company at +49 488 821 59380 and spoke with an employee named Andreas Erbe, who appears to represent the company’s management. During several conversations, he repeatedly promised to personally assist us and ensure that our profile would be deleted. However, despite these repeated assurances, no action has resulted in the removal of our information. More than a year has passed, and our personal data is still publicly available on the website.
Another problem is that we cannot delete the profile ourselves because access to our account has been blocked. As a result, we are entirely dependent on the website’s administration to remove our information.
Please also be aware that finding a regular email address on this website is practically impossible. The website provides a contact form for sending messages, but our attempts to contact the company through this channel have not resulted in a response or a solution.
We would also like to highlight the highly unprofessional handling of customer requests. Andreas Erbe repeatedly assured us over the phone that the matter would be resolved, yet these assurances have not been fulfilled. This approach seriously undermines our trust in the company and raises concerns about how it treats its users.
As a result, we have an extremely negative impression of SPONSOO.com. In our opinion, the website gives the impression of an unreliable platform, and its approach to retaining users’ personal information and handling customer communication raises serious concerns.
My advice to athletes: think carefully before publishing your personal information on SPONSOO.com. You may receive no meaningful benefit from using this platform, yet later face considerable difficulties when trying to have your information removed, even when it is no longer relevant.
Our experience with SPONSOO.com has been entirely negative. Rating: 0 out of 5. I do not recommend this website